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  • Customers like
    • Signal quality was good1
    • Sports packages1
  • Customers don't like
    • Rude customer service7
    • Misinformed4
    • Early termination fee3
  • From mobile
  • Directv
  • 1 day ago
  • by anonymous
  • #657804

I was supposed to have the NFL Sunday Ticket for 2 years and Directv didn't honor our agreement. Add comment

  • From mobile
  • Directv
  • Jun 27
  • by anonymous
  • #656964

$632.56 was taken out of my back account because my daughter has a pass due bill, and have my visa on record because I paid her bill before Add comment

  • Jun 24
  • Television/ Radio
  • San Antonio, Texas
  • Cancellation Policy
  • 32
  • REVIEW RATING 3/5

We canceled our service May 4th and they charged us for 2 months in roll (May,June). Keep in mind, they require you to pay for services in advance, so we were charged for services that were not received. When we called to resolve the issue we were transfered to 3 different people who could not help us, except say that we were charged for cancellation. When we asked when our last contractual... Read more

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  • From mobile
  • Directv
  • Jun 22
  • by anonymous
  • #654148

Bill keeps going up and im tired to talk to CS and im ready to return all of direct tv junk. Im am ready to try Dish Network . Add comment

  • Jun 19
  • Television/ Radio
  • Tampa, Florida
  • Cancellation Policy
  • 32
  • REVIEW RATING 3/5

We called & sent emails for weeks & weeks to advise Directv that we wanted to stop service; and in fact had already do connected their equipment and were awaiting the boxes they PROMISED to send us... Weeks went by & nothing from them but bills for continued service we did not use, need or want!! When we finally got the boxes to return the equipment - I drive about 65 miles each way... Read more

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  • Jun 17
  • Television/ Radio
  • North Mankato, Minnesota
  • Cancellation Policy
  • 31
  • REVIEW RATING 4/5

Just got told that is you cancel service in 2 days you still have pay the early termination fee of 400.00 that I outrages and wrong. They only give you 24 hour to cancel the service to not pay the early termination fee. what a rip off I want to file a complain but not sure where to file it at. Without address or phone number. I will put a stop pay on my check account to stop from taking the... Read more

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  • Jun 16
  • Television/ Radio
  • Easton, Connecticut
  • Tv Service
  • 40
  • REVIEW RATING 4/5

Wanted Directv for our motor home for 3 months while in Fl. Returned after 3 months, went to return the boxes and were told not without a penalty. We contested the fact that we had signed a 24 mo. contract that would be used only 3 mo. each year. Sent a letter to corp. office, rec'd no reply. Requested from different Directv reps. for a copy of the signed contract. . Have not rec'd it but was... Read more

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  • From mobile
  • Directv
  • Jun 11
  • by anonymous
  • #648896

Have a out standing bill. And they took money off my prepayed card whiteout me saying they could. So now I can't pay my other bills that's do now Add comment

  • Jun 10
  • Television/ Radio
  • Mason, Ohio
  • Wireless Upgrade
  • 32
  • REVIEW RATING 4/5

I was offered free wireless upgrade on 2 of my mini's - then they extended my contract 2 years with no other bonuses or freebies. I don't need these, but thought it was a nice thing to have instead of the wired ones. Now I'm stuck in a 2 year contract. I never would have signed on for another 2 years without at least getting something substantial for free or a major credit. They claim that as... Read more

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  • Jun 08
  • Television/ Radio
  • Corsicana, Texas
  • Cancellation Policy
  • 75
  • REVIEW RATING 4/5

I called Directv in early April to get the date my account was paid through and was told April 29th, on April 28th I called Directv to cancel service after eight years of ever increasing costs with diminishing service and was told I had an early termination fee for a DVR that was added one year prior.After explaining that a DVR was not added it was a replacement DVR that was sent under the... Read more

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