Directv Complaints and Reviews

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Directv
Main address:
1-800-531-5000  , , http://support.directv.com/app/ask
  • 578+10 mobile complaints
  • $86K claimed losses
  • $146 average
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  • 1 day ago
  • Television/ Radio
  • Satelite Dish And Program Package
  • 7

I'm almost a year into my contract with Directv, I received a free trial period on an enhanced package and decided to try it out, I forgot to cancel it in time and they went ahead and charged me for it - ok, no problem, kinda though they would give me some kind of notice though, then I went to their website and it turns out I can't cancel the extra service because my basic package is no longer... Read more

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  • Oct 08
  • Television/ Radio
  • Service Cancellation Fee
  • 1
  • 1
  • 32

I was a current costumer with Directv I originally signed a 2year contract unfortunately within my year I had to put my account on hold due to moving arrangements .where I recently moved doesn't allow state lite dishes I called and spoke with Directv about my situation they quoted my cancelation fee to be 240.00 in return that I ship all the equipment back. I received a bill of 407.88 . I called... Read more

Was this review helpful? 0 1

     

  • Oct 04
  • Ex Employees
  • Canton, Ohio
  • Positive Experience
  • 1
  • 1
  • 19

I currently work at dtv as a direct sales agent. I have no clue where y'all are working but I love my job for several reasons. I make great money bonuses daily and weekly on top of the monthly drawings and bonuses. My supervisor is the best person I have ever worked for he will even jump on ur phone to help you close a sale. Hours are great and volunteer overtime is plentiful. If I don't have an... Read more

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  • Oct 03
  • Television/ Radio
  • Emergency Weather Alerts
  • 9

We have the same problem in Virginia. We live next to Charlottesville but are forced to watch stations in Roanoke and Danville. No one here shops in those areas. Moreover, emergency weather alerts on tv are for those areas. We do not receive those in our area because we are not provided those stations by DirecTV. Nielsen divides up the country in what seems to be random ways, then continue to... Read more

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  • Oct 03
  • Television/ Radio
  • Music Channel
  • 10

Channel 848 (on our Baton Rouge area Directv) has been playing too much Mexican/Salsa music!! This is "Coffeehouse Rock" - light rock and Blues, people. It WAS a wonderful music station. Now just irritates me first thing in the morning. There's a separate channel for Salsa when I'm in the mood. Give me back Coffeehouse.... Or change the name to Light Rock and Mexican. That's really all. Doesn't... Read more

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  • Sep 30
  • Ex Employees
  • Atlanta, Georgia
  • Working Schedule
  • 2
  • 2
  • 21

I currently work at a DTV call center, it's nice but I feel like DTV does not care about The employees needing home & work life balance. The scheduling is not the best thing for me but I am trying my best to work through it. I'm not at my best sitting at my desk working crazy hours knowing that I'm missing out on some great moments with my family. That part makes me sad because that time you... Read more

Was this review helpful? 0 3
  • From mobile
  • Directv
  • Sep 28
  • by anonymous
  • #539787

Getting tired of paying $180 a month, and the HR34 is a piece of ***. Constant lockups , and all directv can say is , sorry it's a known issue and we are working on it, but we also can't swap out your receiver for an HR44. Wow working really hard I guess, working on 2 months now and still the same crappy software version. Add comment

     

  • Sep 26
  • Television/ Radio
  • Service Cancellation
  • 1
  • 1
  • 27

I called on 8/28/14 to cancel service. I was told that because they bill a month in advance I was paid up til Sept. 25. I agreed to keep service til that point since I was told it was paid anyway. On Sept. 22 I received a bill that was almost twice the amount I usually owe. After calling them I was told that I was only paid up til Aug. 29 and since I wasn't having my service terminated til the... Read more

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  • Sep 24
  • Television/ Radio
  • Automatic Charges
  • 17

They said they gave me one year free of NFL Sunday (which I don't even watch )for free but if you don't cancel they charge you WITHOUT ASKING and extra $ 40.00 a month. Plus if you don't cancel in time, they say you are stuck paying it for the entire football season. Then I asked if they could remove the charges. They said they would have to bump up my plan to the next tier first. I thought... Read more

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  • From mobile
  • Directv
  • Sep 20
  • by anonymous
  • #536635

I just got their service barely a month ago now. Their install was poor so the wind has now shifted my dish and I don't get any channels. The soonest appoinent they had was over a week away. DirecTV has awful service. Add comment

 
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