1.9
  • Customer service2 votes
  • Everything about directv1 votes
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  • Dec 10
  • Television/ Radio
  • Salt Lake City, Utah
  • Satellite Equipment
  • 17
  • REVIEW RATING 3/5

I was over billed for old equipment and equipment that I did not even have. When I called them on it, they would not acknowledge it. This is the worst company. The customer service people are rude. Do not do business with this company. They will scam you, steal from you and treat you like you do not matter to them. I have tried for months to get this resolved. I finally just cancelled my... Read more

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  • From mobile
  • Directv
  • Dec 09
  • by anonymous
  • #567681

Channel 801 Holidays and Happenings does not play any CHRISTmas music that has reference to Jesus Christ' birth, no religious music, only songs about Santa and winter snow and the holiday itself. I will no longer listen to this channel and am so disappointed in Directv. This company has religious channels so why not have religious CHRISTmas music. The holiday is named for Jesus Christ after all. Add comment

  • Dec 06
  • Television/ Radio
  • Leland, North Carolina
  • Nfl Sunday Ticket
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

We had the same problem! We get our bills paid through auto pay and don't read our paper bills. They claim since they said it in the paper bill, it was legit. We had called beforehand and canceled all our "free" channels, and they admit that, but they say we didn't cancel NFL Sunday Ticket specifically and they warned us they would charge us on the paper bill! They truly are immoral and a bunch... Read more

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  • Dec 01
  • Television/ Radio
  • Billings, Montana
  • Nfl
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

DIRECTV GAVE ME THE NFL TICKET FOR FREE WITHOUT MY KNOWLEDGE. AFTER A PERIOD OF TIME THEY CHARGED ME FOR 6 MONTHS AT $35/MONTH. WHEN I CALLED TO INQUIRE THEY TOLD ME I HAD TO CALL IN BY A CERTAIN DAY OR I WAS AUTO RENEWED FOR 6 MONTHS AND THERE IS NOTHING I CAN DO ABOUT IT BUT PAY FOR SOMETHING I DON'T EVEN WATCH. THEY SAID AN EMAIL WAS SENT OUT TO WARN ME, BUT THEY FLOOD MY EMAIL WITH SPAM... Read more

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  • Nov 07
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Murfreesboro, Tennessee
  • Equipment
  • 1
  • 1
  • 64
  • REVIEW RATING 5/5

I had new services installed and everything was fine. A few months later, I come home to find all of my tvs (4) not working. Called Directv - no solution but to send out a technician. The technician could not make anything work including the Directv equipment. Said it must have been a power surge. I pointed out that we use surge protectors. Technician said that surge protectors do not... Read more

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  • Nov 04
  • Television/ Radio
  • Shawnee, Kansas
  • Contract
  • 54
  • REVIEW RATING 5/5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to GoggleFiber. The sales rep talked to me for about an hour and eventually told me that he could get my bill lowered to 55$ a month with some extra features. A deal I couldn't pass on, so I signed a new 2 yr/ contract. Later that night I was speaking to a directv REP through there chat... Read more

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  • Oct 28
  • Television/ Radio
  • New Lenox, Illinois
  • Equipment Installation
  • 4
  • 4
  • 154
  • REVIEW RATING 5/5
DirecTV won't pay for damages to my house from taking down old dish
1 of 9

I have had different services provide my cable throughout the years that I have lived in my home. My first satellite company installed a dish on my roof about 8 years ago. Then we switched from them to Comcast and from Comcast to DirecTV. In all these years I never took the old dish off my roof because it didn't bother me and I don't even know what I would need to do to remove it. It's... Read more

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  • Oct 24
  • Television/ Radio
  • Satellite Package
  • 1
  • 1
  • 60
  • REVIEW RATING 5/5

I'm almost a year into my contract with Directv, I received a free trial period on an enhanced package and decided to try it out, I forgot to cancel it in time and they went ahead and charged me for it - ok, no problem, kinda though they would give me some kind of notice though, then I went to their website and it turns out I can't cancel the extra service because my basic package is no longer... Read more

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  • Oct 08
  • Television/ Radio
  • Service Cancellation Fee
  • 1
  • 1
  • 59
  • REVIEW RATING 5/5

I was a current costumer with Directv I originally signed a 2year contract unfortunately within my year I had to put my account on hold due to moving arrangements .where I recently moved doesn't allow state lite dishes I called and spoke with Directv about my situation they quoted my cancelation fee to be 240.00 in return that I ship all the equipment back. I received a bill of 407.88 . I called... Read more

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