1.7
  • Customer service6 votes
  • Customer service was rude4 votes
  • Misinformed3 votes
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  • From mobile
  • Directv
  • 1 day ago
  • by anonymous
  • #602484

Every month there is some increase. I discontinued a protection plan of eight dollars a month to save some money, and this months bill comes in higher than last. There is some increase every eight months. I've stripped down every thing possible every detail and the bill still comes higher. There is now a "Regional sports fee" , I don't watch sports and I'm not paying for someone else to watch Add comment

  • 2 days ago
  • Television/ Radio
  • Johnsonville, South Carolina
  • Satellite Service
  • 7
  • REVIEW RATING 4/5

Wanted service for a vacation home. Been with directv for 15 yrs. they said we had to give our ss# to do a credit check for another account#. So ***. Do our years mean nothing. I refused to do this. We shouldn't have to go through this. I told them I would use dish b4 I would do that. It's the principal of it. What should of been said was mr.dave Fennel we would be glad to do another account for... Read more

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  • Feb 28
  • Employees and Ex-employees
  • Tulsa, Oklahoma
  • Positive Experience
  • 8
  • REVIEW RATING 3/5

I've worked for Directv almost 3 years, the first year was a little hard. But since then it is pretty good job, decent pay for a callcenter job. Monthly bonuses of $150 to over $350 every month. Three pay raises in the first 2 1/2 year ( one of over $1.25 an hour) . Free Directv package with premium channels and a free DVR. Contests , prizes and more. I have won gifts about every 3 months.... Read more

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  • Feb 28
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Boise, Idaho
  • Geniego
  • 5
  • REVIEW RATING 3/5

Long story short, this product does not work. It is slow, grainy picture, streaming is hit and miss, drops connect, downloading shows is painfully slow. Great idea, bad product. Advise against buying, save your money and download content via other means. I bought this to save money rather than download from iTunes. However, for the price, I can download a lot of shows and iTunes just works. ... Read more

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  • Feb 27
  • Television/ Radio
  • Santa Ana, California
  • Tech Support
  • 5
  • REVIEW RATING 4/5

It's clear that calling or writing Directv would be a waste of a monumental amount of time, since you are put on hold if you want anything other than to upgrade. The last straw was when I called to fix the DVR that kept skipping. They kept me on the line with the recorded voice and tech support for an hour and told me it was fixed. Of course it was still broken. I wasn't going to go through... Read more

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  • Feb 21
  • Television/ Radio
  • Franklin, North Carolina
  • Satellite Tv
  • 12
  • REVIEW RATING 3/5

Power flickered on and off, got error message 775. Did the unplug and red reset routine, over and over with no success. Called and made appointment to have service guy come. The night before we had a dusting of snow. He called and said his van wouldn't make it up my road. I drove my car down and back to see what was wrong with the road, had no problem. Saw his tire tracks where he turned around... Read more

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  • From mobile
  • Directv
  • Feb 11
  • by anonymous
  • #593548

I been dealing with direct TV about getting shipping boxes for over 2 months they keep lieing to me saying they have sent them, when they have not. This is a scam they pull to many consumers to passifie the consumer and a scam to report to credit bureaus and charge over a 1,000.00 and bring your score down. Add comment

  • From mobile
  • Directv
  • Feb 10
  • by anonymous
  • #593429

The worst company to do business with and customer service even worst Add comment

  • Feb 09
  • Television/ Radio
  • Dowagiac, Michigan
  • Billing Department
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

Had Directv since 1998 and a Year ago had raised my Bill over $100.00 It was $60.00 I called and gave Me another two Year Contract for $85.00 - I have never received a Bill under $240.00 - I don't have any Movie Channel or anything special - As I was signing up for this contract I asked if My Due Date could be on the 20th of the Month since I've just retired and they said Yes - They never did and... Read more

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  • Feb 08
  • Television/ Radio
  • Mansfield, Ohio
  • Cable Service
  • 1
  • 1
  • 28
  • REVIEW RATING 3/5

Directv sucks! Their sales department peoe will tell you anything you want to hear to make a sale. Tbey make the sale and then make you sign a 2 year contract to ensure they have you by the balls! They are a monopoly along with the couple other large cable/dish companies. I pay good money only because there are a few popular channels that i actually watch which are in the bigher priced packages.... Read more

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