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  • Customers like
    • Canceling2
    • Signal quality was good2
    • Sports packages2
  • Customers don't like
    • Rude customer service8
    • Misinformed5
    • Fraud4
  • From mobile
  • Directv
  • 2 days ago
  • by anonymous
  • #693634

I am writing cause I got my bank statement and it says I have been charged 21.15 three time starting from 06/20/2015,07/05/2015 and 08/01/2015 and I don't have u r service but u keep billing me I am about ready to bring it in front of a lawyer or the b.b.b if this is not resolved I are taking money from low on come family I have the I'd numbers my name is Luther kissing social is 370702557 Add comment

  • Aug 31
  • Television/ Radio
  • Punxsutawney, Pennsylvania
  • 7
  • REVIEW RATING 4/5

I have had Directv for 30 days now. Every week for the past 3 weeks I have gotten an email from Directv saying that my account has been unbundled with verizon. I have called Directv and they tell me to call Verizon. When I call verizon they tell me to call Directv. When I finaly call both of them at the same time Diectv simply says they cant help me since it's verizon's fault. Verizon said the... Read more

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  • From mobile
  • Directv
  • Aug 31
  • by anonymous
  • #692170

I don't have direct tv hardware why was I charge from my debit card? Add comment

  • Aug 31
  • Television/ Radio
  • Park City, Utah
  • Directv
  • 3
  • REVIEW RATING 3/5

Please resolve your conflict with DIRECTV. We don't care who is to blame but myself, as well as many neighbors, are growing tiered of this matter and want your channel back on the local stations via DIRECTV. This ongoing situation does not make either of you look good and you're in jeopardy of losing more customers. We enjoy your programming as well as it being offered on Directv, I pay over... Read more

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  • Aug 29
  • Television/ Radio
  • Fremont, Indiana
  • Sat Tv Service
  • 11
  • REVIEW RATING 4/5

Here is the last conversation I had with Direct Tv. Over 10 years with them. Never asked for any equipment upgrades or help for that matter. Wont be a customer for much longer. They would upgrade me to the Genie and 2 wired receivers for $300. I requested wireless like new customers get. I didn't even ask for the free and reduced programming. The new now price if I want to go wireless is $598 due... Read more

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  • Aug 29
  • Television/ Radio
  • Roanoke Rapids, North Carolina
  • Cancellation Department
  • 14
  • REVIEW RATING 4/5

I called in on 8/29/2015 to cancel my service, and wouldn't you know it, the agent couldn't speak very good english and I was told she didn't have the authority to cancel my service, therefore, she would transfer me. Thirty minutes later, I'm still waiting for a agent. I told the first agent not to transfer me, I know the spill. I went online to have a chat and that agent gave me another number... Read more

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  • Aug 28
  • Television/ Radio
  • Summerfield, Florida
  • Cable Service Provider
  • 4

Yes I had a card on file because directv REQUIRES you to. However, I was not at any time enrolled in auto bill pay. My account was disconnected back in April for non-payment yet I was still getting a bill with new charges up until August 21, 2015 when I got my financial aid money put on my school card and went to check the balance and came across a transaction for 613 dollars from DirecTV. I did... Read more

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  • From mobile
  • Directv
  • Aug 28
  • by anonymous
  • #690670

Bought direct tv at coctco store. They lied to us about everything. Called to cancel and they say we signed a contract. Its only been a week. Both the store and installer told us we had 30 days to cancel. Direct tv has been kicked our of cosco once before. Going to talk to cosco and see what they can do.very pissed off Add comment

  • Aug 27
  • Television/ Radio
  • Carrollton, Texas
  • Directv Choice Package
  • 17
  • REVIEW RATING 4/5

I was sold the 'choice' package which was suppose to have around 200 channels, NFL Network for 2 years free, Sports channels, and the Travel channel. The sales rep waived all the fees for activation and installation including 4 wireless hd/dvr receivers. All inclusive for the price of $50/month for 2 years! I thought it was too good to be true but he convinced me it was true. On the day of... Read more

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  • From mobile
  • Directv
  • Aug 27
  • by anonymous
  • #689958

They are not capable enough to honor a simple request! UNBELIEVEABLE! !! Add comment

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