Submit ›
or
1.8 Based on 1484 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Having tv when it does work 22
    • Picture quality 10
    • Sound quality 6
  • Customers don't like
    • Poor customer service 88
    • Lack of service 38
    • Customer service 32
  • From mobile
  • 1 hour ago
  • #906321

Trouble customer service , unprofessional agents and they do not speak clear English

Add comment
  • From mobile
  • 2 hours ago
  • #906294

Directv has the worst costermer service I ever seen. I've been a loyal costermer for fourteen years. I absulutly hate their service now. I'm changing to dish network. They suck!

Add comment
  • From mobile
  • 5 hours ago
  • #906241

Direct tv sucks they need to be put out of circulation they are no good custmer service sucks so that is what direct tv thinks about it's custermers my number is 757 200 5927 frances

Add comment
  • From mobile
  • 9 hours ago
  • #906222

SWITCH TODAY GET $300 OR $200 CASH CARD

Add comment

I've never had such a bad experience on a website of an internet service provider. Watching TV on my computer from the website is incredibly difficult due to the horribly slow speed and common glitches. You can't fast forward at all, so when the website glitches (which is often) you have to rewatch what you've already watched. The "resume" option on the recently watched page doesn't work. I've been sitting here for 2 hours trying to watch a 43... Read more

Was this review helpful? 0 0

Direct TV routinely adds services to your contract without your permission. Charges range from $2 to over $40 per month. Some are for short term periods such as sports games during a season. I never did figure out what the $2 per month charge was for, but it appeared to be a permanent charge. Not much for me, but lots of money if thousands of customers got charged. Preview of coming bill was posted to my email about 1-2 days before bill was... Read more

Was this review helpful? 0 0

My grandson and I rented robot world. I am at a loss for words to describe how bad this movie was. How did this home video you labled as an movie get approved to be on your play list is beyond me. Who ever approved this thing should be fired,blackballed and never be allowed to work in this industry again. I want my money back!!!It is actually terrifying that you would let those on, it is a direct insult to your company frankly im upset the... Read more

Was this review helpful? 0 0

Ive had the worst experience with Directv that Im so sick to my stomach of how they treatef me. I got service hooked up on August 14,2016 and got disconnected on the same exact day. And then when I called them about the matter the customer service rep got a nasty attitude with me when I told her my rradon for calling she yells at me with a nasty attitude talking about you not going to sit there and try and get service again with us until you pay... Read more

Was this review helpful? 0 0

We cancelled directv in June. Have received final billing and told we are all even. Then Lo and behold we get a statement that you have charged us for four pay per views movies(which we did not get) from 2010. It was charged to a card we no longer have. What's the deal? You just miraculously noticed (or I should say made up) these charges since we canceled. Needless to say it is s because of things like this that we cancelled. This is really low... Read more

Was this review helpful? 0 0

I called on July 7 to disconnect my service. I was informed that they would take the cancellation fee ($527) from my account in 44 days. I told them that I didn't authorize that, and they claimed it was in the contract (that I never got). So, I called to set up payments, so I could take care of this in an honest manner. I was told TWICE that I had 90 days, and not to worry, they would flag my account. I woke up on August 21 to my account being... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Directv.
Filing a new complaint about
×