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  • Customers like
    • Signal quality was good2
    • Finally cutting the cord1
    • Sports packages1
  • Customers don't like
    • Rude customer service8
    • Misinformed5
    • Your erroneous fees3
  • From mobile
  • Directv
  • 2 days ago
  • by anonymous
  • #675139

Tried of the same old movies every week screen going from letterbox to full screen is someone hacking in or what where all of shows that is always on Add comment

  • Jul 24
  • Television/ Radio
  • Fernley, Nevada
  • Directv Cancellation Policy
  • 8
  • REVIEW RATING 4/5

I canceled direct tv, they sent me a box with a return label and 3 weeks later they stated they haven't received them and have since charged me. I have filed a dispute with my bank in hopes of recouping my 241.00 Direct tv sucks. I guess since they are being bought out by ATT they don't give a rats *** about the consumer. As far as our local PO is concerned, does it surprise anyone that they... Read more

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  • Jul 22
  • Television/ Radio
  • Deland, Florida
  • Directv Billing Department
  • 11
  • REVIEW RATING 3/5

Direct has no remote control features! I use to have Century Link where I could surf between 4 channels. That was nice I could make a line up so when commercials would come on I could watch a different show I was interested in. Now I can only pick recall its hard to remember what number channel your other show was on much less what else was on. With Century Link I could rewind tv in ase I missed... Read more

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  • Jul 21
  • Television/ Radio
  • Fremont, Nebraska
  • Directv Cancellation Policy
  • 13
  • REVIEW RATING 4/5

Charging an 80 year old woman on a fixed income an early termination fee based on a contract clause that states if you upgrade your equipment, you automatically renew your 2 year contract. (Changed out a digital box for HD.) This happened more than two years after her original contract had expired. Billed by Century Link, who assured us the contract was expired and no fees were due, she switched... Read more

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  • From mobile
  • Directv
  • Jul 18
  • by anonymous
  • #668246

Please stop inappropriate Hannah bikini commercials with the horse. Get someone with clothes on. Add comment

  • Jul 18
  • Television/ Radio
  • Sparta, Wisconsin
  • Directv Cancellation Policy
  • 21
  • REVIEW RATING 4/5

Loyal customer for four years with never a late payment. Went to move and found out that I had been signed up for a two year contract without my knowledge so I was now being charged an early cancellation fee. Nothing but rude/nasty service from reps and the so called people in charge. Tried every avenue to get this taken care of the right way. Even said I would just pay it but had to to it in two... Read more

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  • Jul 14
  • Television/ Radio
  • Atlanta, Georgia
  • Directv Receivers
  • 22
  • REVIEW RATING 4/5

I paided for 3direct tv boxes on the phone before anything more then a month later they came out to my house with 1 box. So then I had to wait another week or so because of there mistake. Whenever they finally came back again same problem. Do they not know how to count to 3? Yes, I was charged for 3. Anyways the whole reason we decided to get direct is cuz my passing father could watch it like he... Read more

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  • Jul 13
  • Television/ Radio
  • Directv Hbo Premium Network
  • 30
  • REVIEW RATING 4/5

The cost is horrendous... and the last straw was the invasion of my privacy and total disregard for it... while looking for some nasty x-rated stuff. After I request a service call an employee by the name of Brandon arrived. I asked to see his ID. I found out that he was from Brazil and half Chinese. I didn't have a problem with his ethnicity, just the fact that a non-American coming to my house... Read more

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  • From mobile
  • Directv
  • Jul 09
  • by anonymous
  • #663483

Directv can't change bill date to 23rd shuts Svc approx 10th of month set up autopay for 6mos with no luck -4 ye subscriber Add comment

  • From mobile
  • Directv
  • Jul 09
  • by anonymous
  • #662992

Every time it rains or snows I lose my tv. Absolutely the worst reliability I could have imagined. When it is working it's a good product. Previously I had Comcast and I guess I am spoiled. If there was any other choice where I live I'd pay the penalty and swap to a cable provider. Frustrated in Maryland, Rob Add comment

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