Directv Complaints and Reviews

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Directv
Main address:
1-800-531-5000  , , http://support.directv.com/app/ask
  • 557+3 mobile complaints
  • $84.1K claimed losses
  • $150 average
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  • Jul 26
  • Media
  • Bad Customer Service
  • 7

I would like to know why I never received a phone call back from a manager. I had a horrible experience on July 18th with one of the supervisors in the call center. I believe that I gave plenty of time for a manager or director to call me back. The representative that I spoke to was very rude. I know that you have been acquired by AT&T which is one of my least favorite companies as far as... Read more

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On demand never works and the Internet is slow as balls. They said my household has the best Internet available but I get faster Internet from McDonald's wifi. When I call about these problems they say to unplug and the plug back in my router.... wow didn't think of that you morons. Don't waste your money on this *** service. Add comment

  • Jul 24
  • Television/ Radio
  • Salary Issues
  • 4

If you worked DirectTV, Verizon, any employer (in California) who pays by the piece, bonus, commission or any other incentive based plan, you may be entitled to huge back pay check. Changes in the way the State Labor Code have been recently decided make the pay plans of these employers subject to a review that may determine that these employers incorrectly paid you. These changes affect how... Read more

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  • Jul 24
  • Television/ Radio
  • Overtime Rate
  • 2

If you worked DirectTV, Verizon, any employer (in California) who pays by the piece, bonus, commission or any other incentive based plan. Changes in the way the State Labor Code have been recently decided by the California Supreme Court. These changes affect how overtime rate is calculated. These changes could increase the rate of what the employer is required to pay by as much as 100% or... Read more

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  • Jul 16
  • Television/ Radio
  • Flint, Texas
  • Repair Schedule
  • 1
  • 10

Called DirecTV to schedule repair for a 775 problem...scheduled repairs a week out which was okay.....the window for repair was 11:00 - 4:00 , which tech shows up at 3:30......they sent out a contract *** named Cody from Multi-Band....he did not fix problem and was very, very rude and then left ......was on the phone with someone the whole time.......never turns on TV's or touches the satellite... Read more

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  • Jul 10
  • Media
  • Bad Experience
  • 1
  • 8

Directv offered me Tv & internet bundle services which was cost $75 a month. I was gladly agree. than they sent a technician for installation. While installation technician told me he is not responsible about internet installation and i need to call Directv customer service or bundle company which i did. Directv customer service person asked me many of question and finally transferred me... Read more

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  • Jun 28
  • Television/ Radio
  • Waverly, Tennessee
  • Card Charge
  • 3
  • 7

Will am not a costumer. they have stolen 233.31dollars for me i placed a order and then gave my card number and the *** said there was no money on my card that was a lie i just put the money on the card at walmart on a prepayed card so i called my card holder and they said that dicttv had took the money off so am out of233.31dollars i wish i could get my money back but i probably never will so... Read more

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  • Jun 27
  • Television/ Radio
  • Credit Card Charge
  • 8

I took off my debit card from their service several months ago & paid manually. When I disconnected, they charged my card $93 anyway. I called & asked them kindly to reverse this charge, as I had no $ in my account until payday. They were very rude & kept reading from script about how they had a right to do this per agreement. I told them that I would NEVER be a Directv customer... Read more

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  • Jun 25
  • Television/ Radio
  • Doylestown, Pennsylvania
  • Employment
  • 4
  • 13

My son went to work for Directv 3 months ago went through training with great reviews top of the class well he started on his own 2 weeks ago and down hill ever since the pay was not what he was told it would be for one second the supervisor he has literally cussed him out cause he was on the job to long today after a meeting he was told to turn his stuff in he was terminated for taking to long... Read more

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  • Jun 17
  • Television/ Radio
  • Akron, Ohio
  • Overcharge
  • 5
  • 30

Last July I ordered Directv. We agreed upon a price but when I got my first bill it was about $40 more. I called and was told my next bill would show the adjustments. Never happened. Called again and told the difference was because of equipments. Now I find that the price that was supposed to be locked in for 2 years was only for 1 year. Now my bill is going up even more. Told them I... Read more

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