1.9
  • Customer service4 votes
  • Customer service was rude2 votes
  • Misinformed2 votes
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  • Jan 20
  • Television/ Radio
  • Arlington, Texas
  • Call List
  • 11
  • REVIEW RATING 3/5

At one time we were customers with your company , but will never again do so , due to constantly being harassed trying to get our business back. And each time my wife would kindly tell the person that she wasn't interested at this time and asked to be removed from the call list , that person assured that she would be removed ,but would still get calls and on 2/19/2015 around 11:30 she once again... Read more

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  • From mobile
  • Directv
  • Jan 05
  • by anonymous
  • #578752

PUT KATC BACK ON AIR! PUT KATC BACK ON THE AIR ...YOU ARE LOSING CUSTOMERS...NOT TOO SMART. Add comment

  • Jan 04
  • Television/ Radio
  • Tucson, Arizona
  • 1
  • 1
  • 9
  • REVIEW RATING 3/5

Owe me $174.45. Have contacted them 4 times. They said they, will put it in the mail 2 to 10 days , that was 2 months ago. Great comsumer service Read more

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  • From mobile
  • Directv
  • Jan 03
  • by anonymous
  • #577692

constant billing problems and signal outages Add comment

  • Jan 02
  • Television/ Radio
  • Service Termination
  • 2
  • 2
  • 44
  • REVIEW RATING 4/5

This company sucks, they just really need to go out of business. I still have a satellite from them from over 2 years ago that I never returned and they never asked for it back. I was pissed back then and never mentioned it (and they never asked about it) so it's mine. Fortunately I kept my final, $0 statement handy to this day so it truly is mine. I remember the nightmares from back then;... Read more

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  • Dec 31, 2014
  • Television/ Radio
  • North Charleston, South Carolina
  • Charge
  • 29
  • REVIEW RATING 4/5

DirecTV with draw $721 all of my disability money out of my permission and I didn't have an account with this company I just want my money to be refunded with no problems they just withdrew all of my social security moneybut someone can help me I would really appreciate it I've never went through anything like this and I was on the phone just being put out of my apartment do to them stealing all... Read more

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  • From mobile
  • Directv
  • Dec 31, 2014
  • by anonymous
  • #576740

Directv is full of *** because they will tell you that you'll get all these promotions and your bill will be this amount every month and its all lies. Each month your bill will go up and up and they'll say there's nothing we can do right now. Yes so follow what others have said and go to another provider for cable service. Add comment

  • Dec 31, 2014
  • Media
  • Denver, Colorado
  • Satellite Tv
  • 30
  • REVIEW RATING 4/5

Scheduled for installation on Dec. 30th 2014. I received an automated cancellation of install and I called them back. I was told it was too cold for them to install and would get a call back by the end of the day. I never received that call. I called them back to find out my account was put on hold and my installation was no sooner than Jan. 6th 2015. I explained that the install was easy and no... Read more

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  • Dec 23, 2014
  • Television/ Radio
  • Colorado Springs, Colorado
  • On Demand Service
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

I have been a customer of DirecTV since 99, however since AT&T came on board their customer service has gone from good to rude and condescending. They claim #1 customer service, but you have to look at what that is being compared to, it is not saying much. The customer service agent offered me Sunday Ticket for free, got me off the phone, and then Sunday when it didn't work I called back in.... Read more

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  • Dec 20, 2014
  • Television/ Radio
  • Arkansas City, Kansas
  • Tv Service
  • 40
  • REVIEW RATING 4/5

I have been with directv for fifteen years and one day come home and no TV service turned off a week before it was due call directv and they said it was pass due and Iam looking at my bill and it's saying the 27th always be due for 15 years on the 27th they was rude manager was rude so I told them I was leaving never coming back ok never given them permission to withdraw any money out of my... Read more

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