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  • Customers like
    • Service until this 3
    • Signal quality was good 2
    • Sports packages 2
  • Customers don't like
    • Rude customer service 8
    • Misinformed 6
    • Trickery 5
  • From mobile
  • Directv
  • Jan 30
  • #780437

Y am i paying 858.85 for hd reciever n then being charged by non retutn fee i still would love my service but i will not pay that weni never ask for it to b canceled please continue w my service bk to my paymnt of 97 monthky please remove it so i could keep my service .... JaniceL wigfall acct#62294009 Add comment

Why is ESPN no longer basic ? Is it because it topped the 2015 list as most watched basic channel? Why should I pay for 20 channels I NEVER watch for 1 that I do. Criminal Read more

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I have had a recent breakup with Direct TV over charging me for NFL Sunday, a service I never authorized. After trying to dispute the charges and talking with several supervisors, I was told that I would have to pay the charges because I never informed the company that I did not want the service. First, it is deceptive if you sign someone up for a service, charge them for the service and inform... Read more

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  • From mobile
  • Directv
  • Jan 18
  • #773261

We watch Channel 304 Andy Griffith. The commercials for Younger that run throughout the duration of that show are incredibly inappropriate and disgusting. I hate having to shield my young daughter's eyes from couples having sexual encounters during commercial breaks for a classic black/white television series. Incredibly disturbing. Poor programming. Add comment

Actual Chat Transcript Queenie G. (ID 100788963) (01/15/2016 07:10 AM) Hi, my name is Queenie G. (ID 100788963). How are you today? FONTAIN HAYNES: PISSED!! Queenie G. (ID 100788963): Hi Fontain, I am sorry if you feel that way in this very morning Queenie G. (ID 100788963): I got your message here about the payments that were not posted on the account. Queenie G. (ID 100788963): I am willing to... Read more

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Same thing happened to me and a complete rip off! I have done the same thing with Time Warner and actually had their equipment for a year. When I cancelled Direct TV and went to Time warner and returned the box they immediately took it off my account and gave me a brand new one! I had actually thought about going back to Direct TV but when I called and they told me they would not give me credit... Read more

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I signed up to DTV through centurylink set everything up paid the intial cost for the package I ordered and set up the appointment for the install no one showed up so I called DTV customer service after being on hold for some time finaly got to talk to a real person I gave them all the info they could not find my order by my phone number when they finaly found by my address. The person kept... Read more

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DIRECTV is hands down the worst TV provider customer service is a joke it takes hours to find someone that can help you and then they switch you to somebody else technical service is even a bigger joke customer service is a joke it takes hours to find someone that can help you and then they switched you to somebody else technical service is even a bigger joke the women can't understand normal... Read more

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DIRECT TV TOOK MY MONEY OFF MY CREDIT CARD AND PUT IT ON SOMEONE ELSE ACCOUNT NOW THEY WANT GIVE ME MY MONEY OF 466.00 SO I NEED FOR SOMETHING TO BE DONE Add comment

I decided to go "green" with my Direct TV bill. I am not a computer lover, so I rarely peruse my email. I "trusted" that I would be charged the same monthly rate I initially agreed to, which was automatically deducted each month from my credit card. I never noticed any bills for review on my email, but one day happened to notice on my credit card bills that the amount deducted each month wasn't... Read more

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