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Home  »  Consumer Reviews  »  Cable  »  DirecTV charged for service not provided.
DirecTV charged for service not provided.
Jul 26, 2008
Directv complaint
DirecTV called and said exchange of dishes was necessary. Technician came to exchange, said I didn't have an HD receiver, and would return on Monday.

How could I not have an HD receiver? I've been paying for HDTV for the last year!

DirecTV service representative verified that I had been paying for what I had not recieved, offered $5 credit for 12 months, Showtime for 3. Bull! I wanted refund.

Her supervisor said take the deal or be given nothing.

DirecTV is a thief. They steal, the customer pays, and nothing can be done.

Cancelling service costs extra.

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