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Home  »  Consumer Reviews  »  SERVICE  »  DirecTV Customer Service Reps are clueless
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DirecTV Customer Service Reps are clueless
Jun 10, 2008
Directv review by Leander
Over the last two days I have spent almost 3 hours on the phone with 5 different Customer Service reps trying to resolve a simple problem about automatic CC billing. They are unable to access my account to make changes, I am unable to access my DTV online account. No one at DTV knows why. They want me to cancel one account, open another and change all my passwords, CC billing info and all other associated information to see if that corrects the problem. I am seriouly considering going back to cable. DTV is fast becoming the new DMV. Whew.

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  Comments (2)
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1. Written by k, on 28-08-2008 11:27

:x :( :cry :? :sigh :zzz :upset :eek :roll :) :grin ;) 8) 8) 8) 8) :p 8) :p

2. Written by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , on 17-08-2008 09:03

i just got dtv and dont get local channels, so i got a digital tv tuner converter box can you send me a e-mail on how to insallet it .

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