CommentI paid 180.00 last month for a regular package + fees and I do not have a premier package.
They want to charge me 5.00 more a month for Protection plan. Without it if a receiver goes out I have to get charged 79.00 for a service fee for them to make it so I can watch TV.
Worst company along with Sprint in the entire world.
They are a monopoly if you have the NFL Sunday Ticket and the FCC let's them.
Do not get DirecTv unless you absolutely have to.
 Comments (3) |  |
| 1. Written by ScottWest, on 14-07-2008 04:10 On behalf of DirecTv, I am hereby authorized to send each and every account that has outstanding balances to CBE for collections. This is my job. Pay your bills on time and in full, and we would not have to do this. Being poor/broke is not an excuss, you ordered the service, you pay the bill. Scott West DirecTv Albany, OR 1-541-926-4635 Field Office 1-360-885-9669 Regional Office 1-541-936-1908 Office 1-800-531-5000 Customer Service |
| 2. Written by phinehas, on 27-06-2008 19:28 "This is by far the dumbest complaint..." Is the insult really necessary? "Of course if your rented reciever (sic) goes bad you have to pay for it to be fixed..." Why? Is there some law requiring this? This isn't just their own policy? "...thats why they have a protection plan." No. They have a protection plan so that they can bilk $5 a month from customers who don't know any better than to pay a company to maintain its own equipment. |
| 3. Written by customer_rep defend, on 27-06-2008 18:54 This is by far the dumbest complaint I have read on this site. Of course if your rented reciever goes bad you have to pay for it to be fixed thats why they have a protection plan. Its $5 for the entire account and makes perfect sense. |
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