Pissed Consumer - Disconnected my service after promising not to.

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Disconnected my service after promising not to.

Feb 15, 2008

Directv complaint by Jeripfeifer

A Directv Customer Service Representative call me at home.

I had made an agreement with the Represenative that my satellite service would not be interupted because I am on Social Security and I only get paid one time a month.

4-5 days later Directv disconnected my satellite service.

When I called to complain I got the big run around.

I was told by the Representative that have to pay the bill in full before my satellite service will be reinstated.

I was told that my account had note notes of the call and agreement from 4-5 days ago.

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Comments (2)

1. Written by JB, on 03-03-2008 14:59

Chances are, you were not speaking with Directv but rather ALLIED INTERSTATE, a rogue collection agency. ALLIED INTERSTATE has a new scam going where they are calling alleged debtors on accounts, not necessarily Directv accounts, and claiming to be from Directv in order to get contact information from the debtor. This would explain why Directv has no record of your call.

Failing to identify yourself as a debt collector is illegal and deceptive. However, so few people complain or hold ALLIED INTERSTATE accountable that it is worthwhile to the collection agency to engage in the illegal and unethical conduct.

PLEASE contact an attorney from the National Association of Consumer Advocates and hold them accountable for their actions! We need to make these bottom feeder collection agencies pay for breaking the law.

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2. Written by Chris, on 01-03-2008 13:19

:cry

pay your bill on time

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