77 views
1 comment

In June 2015 Directtv called me stating they were running a special NFL Package for $102.00 if paid in full with 5 payments $29.99. I paid my $102.00 on time to Directtv, since July 2015 I've had nothing but billing issues on their NFL Package, now July 2016 I am still getting billing errors added to my current bills for NFL Package 2015 they are stating I upgraded the package now.

They billed me $41.99 for 5 times not the $29.99 they said they would give me.

I"ve had nothing but hours on the phone with them, being hung up, transferred to other departments. Horrid nightmare.

Reason of review: Poor customer service.

Monetary Loss: $675.

Preferred solution: Full refund.

DIRECTV Cons: Untrustworthy billing practices, Lack of concern for customers or what they are being told.

Location: Point Pleasant Beach, New Jersey

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I bet the charges you are getting on your bill say NFL 2016, the special you had in 2015 wouldn't carry over.

DIRECTV Reviews

  1. 3030 reviews
  2. 1495 reviews
  3. 740 reviews
  4. 200 reviews
  5. 116 reviews
DIRECTV reviews