My name is Frank Strange, I recently signed up with Direct TV and forgot to give them my referal person's acct# that day so I called back the following day and was told that "it would be ok for just the 1 day" I did howeever give them their name and address and they lead me to believe that they would find it and even told me that the credit would take about 2 to 3 months to show on my bill.They never mentioned that I HAD to have their acct # or I would have called my referal friend and got it that very day.
How clever of Direct TV to intentional with hold this information from a new customer. I waited the 3 months and when no credit showed up I called to see why. I was told then that since it has been 90 days it was too late to get the credit now. Direct TV has so many loop holes that they can wiggle their way out of the very offer they use to attract customers that it is unreal.
I don't do business with swidlers.
When my contract is up, I am changing my provider.Direct TV should be ashamed.
More Review Details
- Monetary loss:
- Product or service
- Customer Service
- Review category
- Review rating
- 4 out of 5
You May Also Like
- " I called yesterday to get a tech out here and was told the 30th is the next available date. so, Friday, Saturday, Sunday, Monday and until between 4-8pm on..."
- "The "Tech" showed up at 8am and finally left at 7 pm with wires still all over the outside of my house as well as damage to the siding on..."
- "I recieve a flyer requesting me to return to direct tv, with special offers. I recieved the lower price for a year and they would not sent me the..."
- "Purse arrived damaged, quality is *** and not what was pictured. They will not refund my money. What can we do to get them to refund my money? ..."
- "I ordered my husband a flower and bear for Valentines last week. I ordered the bear with 3 flowers for $31.99 plus tax and delivery. the total being $51.41. What my husband..."
- "I bought a red leather couch. It was on sale at $1500. Regular over $2000. I thought I was buying a leather couch that would last for..."
- "Do not order anything from choxi you will never receive it I repeat do not order anything from choxi!!! i I have been ordering from nomorerack for years and really liked..."
- "i ordered and it arrived broken. They sent replacement which was broken as well. I am never doing business with them in the future!!! There are plenty of..."
- "We stayed at the red roof inn in Cookeville Tennessee. It was the dirtiest rooms we have stayed in. There were urine stains all over the carpet...."