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I ordered HBO which somehow disconnected all local channels as well as HBO despite email confirming service and billing price after 1 hour and two representatives telling me I needed to have techs come to my home at my expense... I asked to speak to a Mgr. Magically...
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#1077200
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It happened 7/20/17...I was scheduled for Direct TV instillation from the time slot 12-4 and an installer called at 830 am and said, that he was on his way. I called and said, that I was at work and had the 12-4 time slot and asked if they could come then and the...
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2.6
#1077097
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I ordered dish and internet. was suppose to get my dish for $39.99 a month plus internet. well the person that came out messed up my existing internet but didn't hook up his. told me that would be another person another day .so I told him to forget it they had already...
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1.1
I didn't like
  • Unethical business practice
#1076728
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Directv - Fraudulent activity and clean up from the agency of credit b

Directv
#1076875
this is Al v. somebody use my credit on may now I have a account in 3credit agency in collections for $539 is not my account my phone no. is 6465526058
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Directv - Direct TV will not give you a copy of your final bill.!

Directv
#1076193
1.0
My husband and I call well into 8 times ! Ask for a bill about the early termination fee. No one will send us a copy of the bill. Casey Jones
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Directv - Return

Directv
#1075280
1.0
I return the box by the Denali postal working in my area. She had been in the area way over 7 years. She picked it up at my door step. I do not owe for no dang box..
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Directv - Is your company sending people door to door, Baytown tx

Directv
#1070762
1.0
Salesmen trying to sell me internet for dollar,in somebody else's name,no fees just 1.00
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If you believed what they promise you over the phone then you also would have believed you bought a receiver for $199 so you didn't have to pay rental fees. Only to find out later after the third try to disconnect, once being talked into a cheaper plan so I could get...
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#1076596
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I negotiated a new price agreement in Dec. 2016. In Feb. 2017 the price went up. I called the "Loyalty Dept." and asked them to honor the agreement they made 2 months ago. Their response was that I got to many discounts in the past and they didn't need my business. I...
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#1076431
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DOES DIRECT TV NEED TO REMOVE THE ACTIVE CHANNEL FROM MY TV? Maybe its too expensive for them? I rely on it for my job, it is also some thing to do during all of their 10 minute commercials! Is it really going to kill them to leave it on? Please tell us consumers the...
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1.6
I liked
  • Direct active
I didn't like
  • Removal of direct active
#1076146
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Long-time customer (14+ years), pains me to see what happened to this once great company since ATT took over. Called them 6 months ago to switch to a lower plan, wasn't worth the $175/month I was paying and told them I needed it to be closer to $65. No problem, they...
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I liked
  • It was good until you got shady
  • Good reception
I didn't like
  • Nickle and dime charges
  • Tv package
  • Poor customer service
#1076028
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I signed up in February the promotion for 89.99 internet and DirecTV price guaranteed for 24 months I was to get all the channels that I needed to make my switch from Time Warner Cable now Spectrum I was with them 40 years I didn't make my switch with a knee-***...
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1.0
#1075649
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Installer arrived 2 hours after 4 hour appointment window. Only to rush through the installation to " get to a ballgame " thus 2 weeks our service went in and out until it went out completely! Repair man confirmed the installation was done wrong.. " was he in a hurry "...
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1.0
I didn't like
  • Unsatisfactory installation
  • Poor customer service
#1075421
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turned on TV and it said I need to go to web site, go to web site to restart box . went to web site and password would not work but they still want what I owe them .Think I will go to AT&T store to pay the bill IN Nickels Dime And Penny's. I will not miss their ***...
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1.5
I didn't like
  • Tech service ok the rest verry verry bad
#1074660
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