We set up an appointment last week to upgrade our service and install new 4K box. Our window was 8-12 so I took time off to wait. At noon i receive a call from technician casually stating they didn't have the box available and they'd come back next week. No regards for...Read more
Before AT&T acquired Direct TV I had good customer service. Now that's done, it sucks! My bill all of a sudden went up to over $93 dollars a month. I just have satellite TV, no phone, no internet and no movie channels. Before AT&T took over, my bill at the highest was...Read more
- Tv reception
- Sports coverage
I didn't like
- Time in getting issue resolved
- Unwillingness to address my issue
I tried to sign up with Directv to get services including internet and phone thru Att. First I was told that I wouldn't need any money or deposit up front after running my credit. Then in the middle of the order I was disconnected and recieved no call back. Nothing on...Read more
DirecTv has terrible Customer Service
This company raises your bill $40 per month and the customer service is terrible. They lie to you and steal your $$.
Directv - Direct tv is the worst.
Direct TV makes you pay after you sell your house and no longer acquire their service. Crooks
Directv - Don't get direct tv. Att
When direct tv merged with att their computers had issue linking or communicating. As a result my bill was screwed up ever since. I have overpaid many months and wasted countless hours on the phone to adjust bills. In the end after one year the prices almost doubled the agreed amount. They had no records of agreed price and want their money+cancelation fees.
Directv - Program guide changes
The channel guide no longer shows the season and episode numbers for shows. If you dvr older series you can't watch episodes in order anymore. Also if you setup the dvr to record a specific season your dvr won't record the show since the season number is not there anymore.
So I received my bill recently. The plan I signed up for was a two year agreement with the first year being 67 dollar a month. I was to increase the second year to approximately 100 dollars and change. The bill I received last month was for 151.00. When I called and...Read more
I was set to havr direct tv hoiked up on i-11-2017. No one showed so i called and they had rescheduled me without telling me for the 16th so that day came and again no show. So i called and theu said that i rescheduled for the 17th which i had not. I told them this was...Read more
I am in a 2 year contract with Direct TV. Like most other people every month my bill changes. Now they state that I no longer qualify for discounts under my contract because I have a pre-paid phone (The same one I had when I signed on with them). I have spent over 2.5...Read more
When I agreed to return to directv the representative told me it was a 2 year - one price contract, total $62.89. My internet is with a local provider and I have been with my current cell phone company for 10 years all told to the sales representative. After a year my...Read more
I didn't like
- Service representatives
MY HOME FLOODED IN AUGUST OF 2015. AS A RESULT, THE WHOLE DOWNSTAIRS WAS GUTTED TO THE STUDS. ALSO ALL THE TV CONNECTIONS WERE ALSO FLOODED. FORTUNATELY I WAS ABLE TO LIVE UPSTAIRS WHILE REPAIRS WERE BEING DONE. I STILL HAD LOCAL CABLE SERVICE, BUT MY MONTHLY BILL WAS...Read more
April 6, 2017, talked to three different representatives at three different times (approximately two hours apart) for a price on directv service, got three different prices. Contracted with one representative for a package less than $60 per month with 24 month contract...Read more
I live next to a directv/att employee, and he is up late loading his company vehicle with personal property. I guess they are moving. He does this late, so not to be seen, i guess. I thought you werent allowed to use company vehicle for personal use. He even takes his...Read more
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