Latest review first
Directv in Washington, District Of Columbia - Bad Direct TV
I signed a 2 yr contract to get the channels I am no longer getting. How about letting us out of our contracts if you are not going to keep the channels you were promoting? I'm sick & tired of being tied to contracts with satellite providers who continue to offer less & raise prices. When the consumer breaks a contract, it cost us. Why should Direct TV be allowed to get away with this? Just plain corporate greed on both Dirct TV & Viacom and we, the consumers, are the ones paying the price. We either pay the same for less or more to get what we orginally signed up for.
You cancelled 10+ channels (TRU dropped off our TV a month ago). How much does you CEO make per year? Is that why you refused to pay the pittance asked by Viacom? How about pissed off Direct TV customers filing a class action suit? That will cost them a lot more...
Directv Is HORRIBLE
I had signed a one year contract with Directv when I first moved into my new apartment. At the end of the year, I was planning to me to a place that would not allow me to have Directv (The apartment complex had a deal with Comcast). I called comcast and let them know, and they proceeded to laugh and tell me that I was signed in for 2 years and they would have to charge me IN FULL the amount for the remaining year PLUS an early cancellation fee. I even explained that when I moved into a place that would let me have them, I was planning on returning. I had the agreement and told them again it said one year. The rep hung up on me. A day later I looked at my bank statement that was tied to my account, THEY REMOVED $400 + withouht even having my permission or even making me AWARE of the ammount. I contact the Better Business Bureau immediately and with 5 days, all of my money was returned plus some. These people are rediculous, they get you with false advertisment, and up the price after a year. Not to metion the HORRIBLE customer service I recieved througout my time with them. I switched to Comcast......THEY ARE A DREAM COMPARED TO DTV. They are very eager to make you happy, They have refunded my account any time i have even the slightest problem with my service. I suggest contacting BBB and then getting the *** away from DTV. :)
Directv in Phoenix, Arizona - Direct TV and Viacom
I just received a call from my daughter asking me if I was at home. She continued by saying Mom they have taken BET, VH1 etc because they could'nt come up with a agreement with Viacom and lost the contract! The reason I have Direct is for channels such as BET to watch some of the prgramming other channels won't show nor acknowledge. Unbelievable what Direct TV is doing with Viacom!!!!! Isn't it interesting how the channels that have been removed are the channels that are mostly watched by the Minority Community? You don't see ESPN or LIFE channels being dropped......I really hope this is temporary because Cable Networks such as COX and DISH are chumping at the bit.
Directv in Burke, Virginia - Dropping of My Favorite Channel that I view
I think if DIRECT TV dont resolve this issue. i will be cancelling my contract with them. I will wait about a week. I should also get a discount on my next bill. Due to not avail to view my channels, BET, TV LAND, COMEDY CENTRAL, MTV, SPIKE, CMT, VH1, VH2. I would like to keep DIRECT TV, because of the Sports events that are given each sport season. Let's make a sound decsion to resolve this issue. I think the customer should decide on weather or not if i would pay additional for those viewing channels. thank for your service.
Directv in Springfield, Illinois - Very angry
why cant u give us a rebate or put on stars for us until u get this resolved not fair to paying customer i bet if we didnt pay our bill u shut ooff and we couldnt get back on until we pay a high depoist so plz help us too either lower our bills or ur going to see alot of good pple leaving and then where u be without our money u cant do with out us also so help us help u and give us wat we need too been a customer for a long long time over 20 yrs
Directv in Houston, Texas - Cancelling channels
Why do you have the right to cancel channels because you do not want to pay more money to Viacom? When the consumer breaks a contract, direct TV files all these law suits against us so why can't we do the same to direct tv? We also signed a contract and all these channels were listed under my package. Direct tv and Viacom make more than enough money to work all this out without affecting the consumer. I have a contract and these are listed channels and I want them back, or I will send all this info to an attorney to see what happens. That is what Direct tv would do if I broke my contract with them. For once Direct tv needs to show the consumer some respect and do what is right by them (the consumer).
Directv in Ocala, Florida - Direct TV ripping us off
I have had Direct TV for over 10 years and have had srveral problems with them, but on the other hand Dish is no better. They are all a rip off as far as I'm am concerned. Now that Direct TV has dropped some of the channels that I reguarly watch, I am going to cancel and install a digital antenna and watch my local channels for free! I already have netflix, so no big loss to me except the $70 per month that I pay to Direct TV! Shame on all these providers who insist on increasing rates, while lowering their quality of services!
Direct TV can attempt to sway the blame of the lost channels to Viacomm all they want. Direct TV , like all service providers, have to purchase products from other companies to be able to provide their own service. In this instance, Direct TV purchases channels from...
Directv in Wapello, Iowa - P.o. customer
I've been with the company for many many many!! My 5 year old boy don't under stand. But I'm sickened by the greed this company Direct tv has. Very Greedy lower our bill if you can't full-fill!Â¡!!!!!! What we want!!! I'm not the only one as I see. I used to install dish so I know what it takes to make a customer happy I'm glad I could do that ! Unlike direct tv!! We may just switch to another suppler! Continue like you are direct tv and we will!!! What a joke!! Greed!!!!
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