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Directv in Phoenix, Arizona - PISSED

I switched to Direct in Dec. 2012 for Centric & TV1, stations geared toward my likes. Now not only are the channels threated to be removed, but so are others I enjoy. I honored by contract by paying on time. Direct must allow customers to discontinue the contract based on thier failure to uphold there side (breach of contract). A CLASS ACTION SUIT MAYBE NECESSARY!!! I HAVE SAID ALL I NEED TO BUT DIRECT WANTS AT LEAST 100 WORDS. IT IS ALSO A SHAME THAT CUSTOMERS WERE GIVEN A ONE DAY NOTICE REGARDING THE ISSUE. I AM UPSET BECAUSE I AM SURE THE BILL WILL NOT GO DOWN. I AM SEARCHING FOR BETTER SERVICES AND THE CHANNELS I LIKE.
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5 comments
Anonymous
#510586

i used to be customer like you get Cox You wont regret it

Anonymous
#510559

the first comment must be direct I looked on their direct promise page and the comments look like they were all put on their by direct, I'm not trying to hear direct cause they lie all I know is I want my channels and they will lose lots of their non contract obligated people over that decision maybe then they lying @** will stop boasting about their 30 million customers.

Anonymous
#510488

Networks demand to ne paid more money...this causes prices to jump. When both sides of a negotiation cannot come to an agreement the networks pull their programming from the provider...look at dish network.

They just lost AMC over a failed contract negotiation. All providers go through this and all raise their prices.

It just happens to be directv's turn at the table with this provider. Look at how netflix lost with disney and pixar...good luck finding disney on there.

Anonymous
#510484

dtv is still under negotiations with viacom...visit directvpromise.com for more info

Anonymous
#510476

i pay every month on time my daughter love all the kids channel and i like watching mtv channel why we gotta to pay more for this channel i think that bull i dont agree with paying more on this channels direct tv go to *** whith that ***.

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Review
#330798 Review #330798 is a subjective opinion of poster.

Directv in Houston, Texas - Losing Channels

Direct Tv, is losing 25 channels that viacom owns me personally i watch nick and mtv and ect , i think this is very horrible because they already have jacked up prices and now the want to make the prices go up 30% i mean come on viacome have i heart , oh btw with this lost in tv programs , you will use PLENATY OF COSTUMERS , there are tv shows like spongebob and teenmom and ect that my kids watch all the time now there is nothing left but the tv shows they dont wacth, i preferr not to use direct tv anymore in my life-time
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Review
#330780 Review #330780 is a subjective opinion of poster.
Loss
$100

DIRECTV- NOT WORTH THE AGGRAVATION!!!

The BIG problem is BILLING!!!! I signed up for a 1yr contract to start, price doubled after 6 months. I was gonna cancel, but after fighting with them, I got a good deal for 24mo. They said it would be the same for the entire contract. LIES!!!!! My account is auto-pay, and it has never been the same amount. They raised the monthly charge after the 1st or 2nd mo!! When I called they said they could change the amount per month anytime! How can I be under contract at one price, and then they change the amount? If you cancel there is a cancellation fee, but they can raise your rate!!!!!! I am contacting the CT State Attorney General, and probably my own lawyer! Tired of getting taken advantage of by companies!!!!
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Review
#330775 Review #330775 is a subjective opinion of poster.

Directv in Washington, District Of Columbia - Channels

We do not want to loose channels we pay a enough a month to keep are line up. My son watches spongebob eveyday and now your going to take it from us that sucks. We would like to keep all are channels being I pay 87 dollars a month. We want all are channels. We should get a discount for haing to go through this every month beings I habe been with you for 10 years. Or you could just ket usa keep all are channels and then some. They should not be able to do this every six months and pissed us off and makes us want us to get rid of direct tv. So get are channels back.
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Review
#330770 Review #330770 is a subjective opinion of poster.

Directv in Britton, South Dakota - Direct TV Lies

We signed a two year contract with Direct TV and was happy the first year we had it. Then they started charging us for everything, if we want our dvr repaired our looked at we have to pay a monthly payment of $5 or they charge us $5o. We have to pay for the use of the dvr $8 monthly, we pay $49. Now we have to pay another $10 to watch the channels we did have. Instead of paying $61 per month now we have to pay $72. Direct TV in Janurary we won't have a contract with you anymore. Come and get your sattilite dish, your dvr, the little box where we can get movies off of channel 1000 for free and take them and keep them because we will no longer be your customer. You have cheated us for the last time.
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1 comment
Anonymous
#510491

All service providers offer specials for newcustomers. My protection plan with anothervprovider was 15 per month and I still had to paypart of my service call as a "co pay"

Review
#330766 Review #330766 is a subjective opinion of poster.

Directv in Moreno Valley, California - Unfaithful

Order directtv due the fact promise of when we have bad weather the service will not go out! Every since I got directtv and we have a bad weather. We lose a signal for 20 to 30 minutes.I always have to reset every tv in the house. And now they talking about removing channels for the second time in 2 months! This is very disappointing and unfair. I sign up for a certain amount of channels for a price and now they are rekoving them. If they do I will be looking for service somewhere else that can stay true to their word about service.
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Review
#330742 Review #330742 is a subjective opinion of poster.

Directv in Livingston, New Jersey - Drop channels

7 HOURS BEFORE IT HAPPENS. D TV LISTS ON TV THAT NUMEROUS CHANNELS. WOULD BE DROPPED. WE ARE BILLED ONE MONTH IN ADVANCE FOR SERVICE AND NO OTHER NOTICE WAS GIVEN. DROP DIREC TV COMPLETEDire tv wants to charge 30 percent more to re instate these channels and they also increasef their rates just six months ago. LY FOR THIS!!!!!their EXCUSE IS VIACOM IS WANTING MORE MONEY. WHAT HAPPENED TO CONTRACTS AND WHY WERE THERE NO NEGOTIATIONS PRIOR TO THE END OF CONTRACT AMD NO NOTICE TO CUSTMERS OF THAT POSSIBILITY. Cowards!! Put on your big boy/girl underwear and do right by the customer who gives you your JOb
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3 comments
Anonymous
#516119

If everyone that feels wronged that we arent getting the service that they are suppose to supply, we should all cancel on Aug 1st then what are they gonna do when they have thousands of pissed off customers. I was aloud out of my contract when Sprint couldnt give me good service when i moved to a new location.

That is the right thing to do and Direct tv thinks they can do whatever they want because of the the contract. We trusted them. We arent lawyers, Any decent company would give a contract that is for both sides.

there is no service. :cry :(

Anonymous
#510613

Good luck suing...read your customer agreement it clearly states channels and prices can change at any time based on busimess need. You should learn to read these things before signing them

Anonymous
#510581

Since I have a contract with Direct then I should be able to sue them. How is it that I paid for a two year contract paying good monies monthly and they remove channels without out warning and then still charge you for same about.

This is pure fraud and they should have a class action suit filed against them ASAP.

They can't be trusted...it's time to change carriers. We need to hit them in the pockets like they have been doing us for years.

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Review
#330738 Review #330738 is a subjective opinion of poster.
Loss
$80

Directv in Cleveland, Ohio - Direct TV contract

I ordered HD box(es) by phone from DirectTV in January 2012. I was forced to agree to a 2-year contract in order to get the HD boxes. Prior to that I didn't have a "contract" with them. If I cancel within the 2-year period, I was told I am obligated to pay for the remainder of that contract (DirectTV will automatically charge my credit card). Tonight, Direct TV is dumping 25 channels -several we watch regularly. I feel DirectTV broke the contract. When I begrudgingly accepted so I could get the HD box, I agreed to accept the service I originally signed up for NOT service MINUS those 25 channels. What do you think? I would like to dump DirectTV but don't want to get stuck paying for the remaining 18 months of my contract.
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4 comments
Anonymous
#510560

I tried to tell DirecTV I was going to cancel last time they did this & was told I could upgrade at a higher price to keep the channels! It's a scam!

I'm in a contract too & was told they are NOT breaking their contract because it says they can make changes. And, while it is unfair, it does say there could be fees to cancel even under these circumstances. I was told they would charge my card $20 for each month left on my contract! I always say I don't want my card info saved when I pay my bill but they DO save ALL of them!

And I'm tired of this game every few months.

25 channels, really?! If every customer starts calling & complaining maybe they will back down & become a respectable company.

Anonymous
#510439

Fabulous post. Clear, concise, accurate & logical.

Love it and I totally agree that the agreement looks like it's being broken tonight at midnight. Ad still scrolling across TV Land @ 9:45 pm tonight referencing: 'Directv will drop this and 25 other channels: Call: 1(800)531-5000" & other scrolling info about Viacom wanting 30% more money for the channels.

Anonymous
#510422

I agree, if channels are dropped I will drop..BROKEN contract and class action suit worthy..I too am stuck in a contract...

Anonymous
#510340

I agree with you, my contract has been up so if they do end up dropping those channels I'll be dropping them

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Review
#330695 Review #330695 is a subjective opinion of poster.
Loss
$2400

Directv in Los Angeles, California - Direct TV SUCKS

If Direct TV *** any more channels they can take their service and sit on it and spin. Everytime I turn around they threaten us with lose of channels and then when they do keep them, what happens, up go your rates. They need to wake up and realize it is US that pay their wages and keep them in business. Something needs to be done and real quick. I am tired of looking for something to watch. When I do find something you can find the very same program on another channel. So I am paying for 2 channels to watch the very same thing.
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1 comment
Anonymous
#511697

Direct tv u really do take the cake!!! A few hrs is temporary this going into days and months is not.

If u r not aware of it u r not the only person around u just lost me and plenty more. U give us no warning of this pathetic problem and ask for us to be patient....and if u care about saving us money then I am sure u won't be charging for this partial bs service u r delivering to ur valued customers. U r crooks and for every person u lose they will tell everyone and anyone left on earth to let everyone know u suck!

U will never get anyone to switch to ur pathetic service now u totally screwed us and urself! Smart move!!!

Review
#330694 Review #330694 is a subjective opinion of poster.

Directv in Greenville, South Carolina - Direct tv

if i lose nick jr and spike i will go back to dish which i should have never left. same channels, same price, and better dvr package. YOU SUCK YOU GREEDY ( %@&$ ). my daughter will lose all of her favorite shows which will make cable television worthless for my family. I better not lose my recordings because you need another mansion or hundred foot boat. How can you take educational shows away from children. You sound like swipper the fox steal our childrens education. ya'll take channels away from us then you will probly raise our bills to cover money lost from people leaving. you suck
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1 comment
Anonymous
#510278

EVERY TIME YOU TURN AROUND THERE is something up with directtv HOW CAN YOU JUSTIFY SHUTTING DOWN 25 CHANNELS EVERYONE SHOULD CANCEL AND SHUT THEM ALL DOWN FOR YA.

Review
#330689 Review #330689 is a subjective opinion of poster.