Directv Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
Directv in Washington, District Of Columbia - Attempt to make me pay for their mistakes?
Today after a hard days work; I have come home to once again discover that my cable box is not working. I then soon called a customer service representative hoping to get some type of assistance. I was informed with much convincing on my part to their SUPERVISOR , Stephanie that the box simply was not working and that their was no signal. I later discovered that I have to wait for services, when I requested that a Technician come out I was told that I would have to pay the technician to compensate him/her for their time yet in the meanwhile I am paying for services that I am not receiving on the box. The person was cold and discerning and I do not appreciate their lack thereof of understanding and/or compensation. I'm sorry does nothing for me when your bills arrive on time each month!
Directv in Tampa, Florida - The ol' "bait & switch" is alive and well w/ DIRECT T.V.
Let's start off with not having the right equipment on the truck. Not what you ordered, but "what was on the truck.". Next, was the rebate. What rebate? Applied for, never recieved. Next, the "Package Deal". Our "package" was $39.99 ($51.99 w/tax), yet we were always billed $70.00+ (multiple attempts to correct were made, but never followed through by DIRECT T.V.). Then we reduced our movie package, to supposedly to reduce our bill, the got our next monthly bill almost trippeling it.? upon contacting them recntly, their explaination was so corporate B.S., that we are seriously considering going back to cable, as much as that sucks...They all have us by the snargglies.
Directv Tv Package
Directv in Englewood, Colorado - Direct TV
Why distribute a channel for two weeks and then make it a pay channel.. I'm referring to CLOO - 308 All it has is reruns and old ones at that?????????? Also I believe that if your going to produce Hispanis channels then why be prejudice and not include the French - Italian - Greek - Spanish - ( by the way Hispanics would be more lost in Spain than America ------ and they could care less!!! ) - German - ect---Get My drift?????? We our AMERICA and not anything less!!! I wouldn't expect Greece to speak English but they try to commprehend and not at all put our channels on their TV's... Hummmm get the Picture????
Directv in Duluth, Georgia - THEY WIPED OUT MY COMPLETE DEBIT CARD ACCT
Because the service & technicians sucked so bad, we decided to close the acct. final bill was due march 3rd & instead of waiting til then, they decided to wipe out my acct for every penny in it! funny how that could be the exact amt owed... the service is not even in my name but because i used my debit card to pay the deposit, i guess you figured you could just leave me completely broke by debitting my acct, its bull & i will be discussing this with my dad, bill carter, attorney at law. your practices are very bad, & maybe thats why you have to try so hard to get customers. i will be letting everyone on facebook know how bad you suck. you could have sent me a bill if you were planning on taking my money!!
DirecTV is trying to rip me off
I cancelled my DirecTV and was told that I had a $16.20 credit due me. I was told a box would be coming for FedEx to return the set up box and remote. I have not yet got the FedEx box and I was sent a bill for $80.96. I am being told that if I don't pay they will charge my credit card they have on file. I have spoke to several folks at DirecTV and none appear to know that a credit or debit is. The time spent is now 2 hours with no results. DirecTV is in error and can't provide me proof of there error or payments, I paid my phone company for a bundled package that included DirecTV. Beware of DirecTV.
Signed up online for the Costco rebate offer for new Direct tv service. I was with Dish Network and they had reduced rates, so I went for it. 3 months later... Got told that I am not getting it and did not sign up for it. Please do not switch to direct tv as they do...
DirecTV Internet Service Sucks
DirecTV have an exclusive deal with out apartment to provide TV and internet. What do we get for that? An abysmal service. Regular complete internet outages for 24 hours at a time. When there is service there is barely enough bandwidth to stream Netflix. You can forget about streaming HD or playing games online. The worst thing is that there is no one to complain to. The apartment management don't care because they get their kickbacks from DirecTV. DirecTV don't care because you are not their customer. Calls to the helpdesk are a waste of time. No one cares, they just say whatever it takes to get you off the line. Awful, if you have any choice over your provider avoid DirecTV like they are infected with the bubonic plague.
Directv in Carson, California - DO NOT BUY SATELLITE DIRECT - Complete SCAM
This so called amazing internet streaming collection of tv channels for cheap or a one time price is total BULL ***. Once you download the product on your computer the program will not load any of the 1000's of conspicuously identified channels. I downloaded the program so I could watch the Academy Awards online since I don't have cable. NOTHING ABOUT THIS SERVICE WORKS. I was not able to see any of the award show and no body should ever try to buy this product, no matter how good it seems. It is a piece of *** company that needs it's balls chopped off. And don't think that you can get a refund because you can't. They will give you the run around even if you go through "clickbank", which is who satellite direct spawns from.
Directv Tv Service
7FOLD IS A CONTRACT COMPANY THAT DOES DIRECTV AND HOME OFFICE IS LOCATED IN DECATUR, ALABAM. NOTHING IS RIGHT WITH WHAT THEY TELL YOU. GET EVERYTHING THING THEY SAY IN WRITING. THE OWNERS ARE GREAT BUT THE MANAGEMENT TEAM IS HORIBLE. THEY CAN'T REMEMBER ANY...
Be Careful guys Direct Tv and the installers are 2 separate companies. Make sure everything works before you sign the contract !!!!! My girlfriend and I are splitting. With Direct Tv in my name, we shopped around for the best deal to transfer the account to hers. Got...
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Directv? What happened? What can we help you with?