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Directv in Houston, Texas - Direct TV cost me big bucks!!!

I had Direct TV disconnect the satellite dish. I complained several times because the technician tookt the cable, but he didn't caulk the area where he removed the dish. I have had a show leak to my new roof, and now I have sheetrock damage. I had an inspector come out and point out the leak where the screws are that Direct TV removed the cable. I have not had satellite since then. I will sue if no compensation is awarded. Please have someone contact me to resolve this issue; I will be looking up my notes on the conversation and removal of the satellite.
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1 comment
Anonymous
#434026

Good luck!! I own a rental property and called directv to have them remove several satellites they had installed without my permission.

I could not believe they would install equipment without an owners permission. Then they refused to remove it, "for liability issues". No *** there's liability issues!!!

They put holes in my roof. I hope you get better results than me.

Review
#298259 Review #298259 is a subjective opinion of poster.
Service
Directv Tv Service

Directv in Stockton, California - DIRECT TV SCAMMED US ON THEIR SERVICE

Direct TV sold us service for 29.99 for the first 12 months and our first bill was $60.99. I called to complain and they said they would take care of it and I asked them to cancel the service if they can't take care of it. I paid the $29.99 and they assured me that they would make the adjustment, recieved the next bill and it was for $60.99. Called back to a Customer service rep and she explained that the first bill you receive is always higher until the rebate kicks in. I told her we sighned up for the special of $29.99 a month for 12 months, not $60.99 for 1 month and 12 months at $29.99. I said if this were the case why don't you explain that when the consumer is sighning up for the service. How many MILLIONS of DOLLARS are they making by SCAMMING us the CONSUMER when people don't complain and allow this to happen. I just received confirmation again that they will take care of it. We Will See! Bottom line, you have to watch everything you do now days. Count your change, confirm that the price you are told or priced products is the actual price that's your paying. Most all services and retailers are overcharging without us being aware of it. BE A RESPONSIBLE CONSUMER AND DON'T ALLOW THIS TO HAPPEN GOOD LUCK
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2 comments
Anonymous
#434501

No one cares anyway

Anonymous
#433215

First off, I do NOT have Direct TV (thank god), but we're members of Disney Vacation Club and we're vacationing at Hilton Head Island this weekend and DVC has Direct TV for members to see Duke Basketball.

Tonight is the Duke vs. Boston game and though the game is televised, there is NO SOUND with the game throughout the Disney resort so I expect it's a DirectTV issue.

Given the issue and how many are affected, you'd think they'd be right on it, but I guess not. It's 1 hr 32 minutes into the game and it's still not resolved.

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Review
#298252 Review #298252 is a subjective opinion of poster.
Service
Directv Customer Care

Directv in Philadelphia, Pennsylvania - Direct TV a rip off

have been with company for nearly two years my bill has never been the same from one month to the next and nothing has changed on the package or the equipment. when contract is up they can shove it as i refuse to pay them for early cancellation of $140.00. I have to call thaem eachand every month to see what has changed the bill, they cannot or will not give you a strat answer, I'm going back to Comcast at least they were honest up front and never changed the package or deleted channelswith out prior notice...and still the bill stays the same, how is this fair?
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Review
#298236 Review #298236 is a subjective opinion of poster.

Directv in Cleveland, Ohio - Charged my account without authorization!

Direct TV charged my account $646.97 for not giving back my direct tv boxes! I called to cancel my service and they stated they would send me mailing boxes to return their boxes! I never received the mailing boxes so they went ahead and charged my account! They also lied about how much my bill would be a month! After three months my bill doubled! It was to be the same for one year!They are a joke! Go with any other company! They are liers and cheat you out of money! I called and they said they were remailing the boxes! Still never received them nor did I get credit!!!!
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Review
#298027 Review #298027 is a subjective opinion of poster.
Service
Directv Tv Service
Loss
$646

Directv in Pasadena, California - Direct tv contract

a door to door sales rep sold me what looks like a great deal..he lied !!! promising all these channels and my bill will not change. after 3 months my bill changed..i called direct tv and they explained why. stating that after 3 months part of the promotion will go away..so now a year later my bill tripled. i made the door to door sales man write in plain words what package i will get and the price i will pay for my 2 year service with them. i have the paper work name phone number and more from the person and direct TV said since it was a door to door sales person its not valid..even though he works for them.. what can i do about this ? i'm locked in a contract that was falsely presented to me
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Review
#297894 Review #297894 is a subjective opinion of poster.
Service
Directv Tv Service
I just got off the phone with the nicest customer service rep at direct tv to see why I lost the clue channel. They moved it to another package that has 14 channels. All the other channels are Encore movie channels that I hate. I am not paying 6 bucks more for one...
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2 comments
Anonymous
#441601

u can just pay for that channel u dont have to pay the premium package u can just ask for that channel i do it all the time dont let them kid u i just pay for speed and outdoor channel like 1.99 a piece lol

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Review
#297766 Review #297766 is a subjective opinion of poster.

Directv in Denver, Colorado - Direct TV Ads

I cannot stand the commercial for Direct TV! The weird boy is more than we can watch. We change channels or mute it!!! Why do companies feel they have to have ads showing children as psycho's? Where are the American values of happy homes and families? We enjoy Wheel of Fortune and Jeopardy, but unfortunately we have had to endure endless Direct TV ads during this time period. Please come up with some ad that is better and does not promote psycho behavior. We know you can do it!!! Just find a better company to do your advertising, please!
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1 comment
Anonymous
#432402

Cloo now moved. I was told will cost more to watch this channel.

Already pay to much. Paying for channel How to take hair of. Another channel How to put it all back on.

Thinking of going back to the old antenna. Would be 75.OO better off

Review
#297734 Review #297734 is a subjective opinion of poster.
Product
Directv Commercial

Directv in Fort Collins, Colorado - REBATES and NOT HONORING THEM!

I was new to Direct TV, my wife had her email address as the contact she became ill, I never received my rebates and I am now being asked to pay well over $100.00 per month for service that I agreed I would pay at a rate of 39.00 that ***! I also spoke with a rep when i asked them about the rebates. That person told me that I had time it would be OK they were going to resubmit to get me my rebates. I called again in one week after not hearing back and I was told you rebate offer expired last week! I'm sick of being ripped off by conniving *** This company is as close to a used car out fit as it gets don't walk away from these people! Fing Run they are bad bad bad!
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2 comments
Anonymous
#441598

Never recieved Rebates

Anonymous
#431824

IF WE DO PAY THEM MAYBE OUR GOV'T CAN HELP THEM OUT LIKE OTHER COMPANY GOT HELP. WE ARE SO FEW 1MILLION CUSTOMER OR MORE FOR DIRECT TV AND ONLY 20 OR 100 COMPLAINTS. WHAT DO WE DO?

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Review
#297716 Review #297716 is a subjective opinion of poster.
Service
Directv Rebate
Loss
$400
Direct TV cancelled the Cloo Channel with no warning. It's ironic, one week prior to the change several friends and I had a discussion on how our TVs stayed on this channel! I'm giving Direct Tv one month to straiten this out. I signed a contract and that...
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2 comments
Anonymous
#431329

Don't hold your breath - they cancelled my "international news" package and put up the monthly rent without my agreement. When i managed to contact them their response was that I could have it back for a further $20 / month.

I declined and cancelled the service last June having paid up to date (in fact a month in advance ..*** me!!)

They collected their equipment but are saying I still owe them money, which I don't.

They have sent me a legal letter with no reply address and a telephone number which they know does not work from my home. I have copies of my mails but have little desire to keep wasting time in argument and correspondece (emails) to which they do not reply

Good luck and best regards

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Review
#297590 Review #297590 is a subjective opinion of poster.
Service
Directv Tv Package

Directv in Palo Alto, California - Never Get Direct TV for Apartments

Direct TV is terrible if you live in apartments. They do not accommodate. When I had them install in my current apartment I had to down grade from what I wanted since the dish was too big to install where they could not drill holes into the roof. Now I am moving and landlord said that having direct TV has not worked out at their location because they cannot place it anywhere but where on the roof which she will not allow because of drilling. I contact direct TV and they can't accommodate me since the landlord is breaking the law by saying we can't install there. It's not that you can't you just can't do it without drilling holes into the roof. Then they mention something about drilling a pole into the ground and saw I have to pay for that. How is it my fault that the apartment does not have a balcony or anywhere convenient for place it that would make the land lord happy and then say I have to pay all this money to make it work. Then direct TV can't even get there information together about my cancellation and two people are telling me different prices. Go with Comcast if you're in an apartment you will never have to bother with this installation hassle. Direct TV is the worse idea I ever had unless maybe I had my own house now I have to pay to cancel this *** stuff. All they want to say is my landlord is breaking the law. No you just find a way to place it without changing for installation and drilling holes into the roof. Sounds like your ***. You shouldn't even charge your customers for the pole if it's not their fault for the situation.
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Review
#297396 Review #297396 is a subjective opinion of poster.