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Directv in Miami, Florida - Restore WSVN for local services

Same as stated above!!!!! This is the time of year that is important to viewers, especially sports viewers. Negotiations should not be placed on the current subscriber of DirectTV. We selected DirectTV so that we could extend our viewing, not to be at lost for the local stations that are available to the people who do not choose or can not afford cable. This is unfair to all those who subscribe to DirectTV. You will loose many subscribers at all cost as we loose confidence in the way this is being handled. We have been faithful to our agreement and we expect the same of DirectTV.
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1 comment
Anonymous
#410650

I have waited over a year to see the new program, Alcatraz and now find I no longer have that channel. One of the reasons I signed up with Direct TV was because of that channel.

If I don't get it back and fast, I'm heading straight to U Verse! We went through this about 5 months ago and it's getting old real fast.

Review
#289280 Review #289280 is a subjective opinion of poster.
As a loyal customer for the past 5 years with Direct TV, I am upset that Channel 7-FOX, was removed from my program lineup. I would think that your company should be able to resolve contractual issues before letting paying customers sacrifice not being able to view...
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2 comments
Anonymous
#411925

I agree and I. have aready contacted Advanced Cable to sign me up for thier HD package!

I have been a customer since January 2001!

they made me angry when I missed the game but tonight they made my wife angry by missing American Idol! Now they are in the wind!!!!

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Review
#289266 Review #289266 is a subjective opinion of poster.
The new Direct TV guide background color(black) makes it harder to see the listing. I used to be able to view the guide list easily without glasses. Now I cannot. Please bring back the blue background. Scrolling through the guide may be quicker but if you have to...
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34 comments
Anonymous
#1585005

I AGREE! The new format is TERRIBLE!

I HATE it! Not only is it extremely difficult to read (You DO realize probably most of your subscribers are older!), but I just discovered you've now changed the 'GUIDE' so I now have to scroll down to get to a different Channel!

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Review
#289247 Review #289247 is a subjective opinion of poster.
I canceled my service because I moved to another city. My new condo can not have a dish installed so I wanted instructions as to how to return the equipment. the box came last week and I returned it as instructed. I discovered that they used my debit card without...
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1 comment
notsodumber
#429173

Just an update..... My bank refunded the money because they do not recognize the super fine print that DTV thinks gives them the right to steal from former customers...

The banks says it is under review but I don't imagine anything will change... I did finally get a final bill but it just says paid.. no accounting of the charges...

I wish people would research companies before they use them. But the big thing would be that the company would value a good reputation and stop all this terrible customer service.

Review
#289117 Review #289117 is a subjective opinion of poster.

Directv, Fox Channel in Albany, Georgia

On Saturday, January 14, 2012 during the entire New Orleans Saints versus San Francisco 49er tackel football game, Channel 31 (Fox) skipped and I even contacted Directv and this did not help the channel from stop skipping. This took place in Albany, Georgia and want Directv to correct this problem and for the Fox channel to offficially apologize to me and my family. My name is Jason Spangenberg and I live on 7th Avenue in Albany, Georgia. Bottom line, I am a very unhappy Directv paying customer sense 2008. I am thinking of cancelling my service with Directv due to this error.
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Review
#289101 Review #289101 is a subjective opinion of poster.

Directv in Overland Park, Kansas - I could not watch mu football game

Direct tv had the fotball game blocked. THE NFL PLAYOFF. This should be considered as a breach of contract for their 30 million customers . UNACCEPTABLE. They are not telling me when they might be able to show the future games. I am pissed at FOX and Direct TV for allowing this to happen. Does anyone have any respect left for the consumer who toil all month long to pay their bills, who do not have time during the week to enjoy a service that they have to pay for. These events on the weekends are what we pay for. They will lose me as a customer, as for Fox they have lost all my respect.
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2 comments
Anonymous
#414329

Do ur research rob its not the guys fault its direct TV

Anonymous
#410580

DirecTv does not block. It's the programming that's purchased. Just do a little research before making false accusations.

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Review
#289095 Review #289095 is a subjective opinion of poster.
I had a sattelite tv line added to another room in our house. To avoid a service fee I was required to add a two subscription to Directv. I have been a customer for many years. I agreed to the two year commitment. I had Directv come to my home (Of course I had to be...
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2 comments
Anonymous
#480161

Hi I'm trying to get out of my contract this is only my second day is there a way

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Review
#288921 Review #288921 is a subjective opinion of poster.

Directv in Escalon, California - Equipment policy

When I purchased equipment at Best Buy I was never told that I would have to return it or be hit with a ridiculous fee. Directv is a rip off. Maybe when setting up new equipment people should be told that they will be required to return it when you cancel service.I never would have purchased the equipment in the first place if I knew I was just making a down payment on equipment that should be furnished for free. you can take these receivers i will be returning and shove them up your ***. DIRECTV SUCKS IN ALL CATAGORIES!! I am very happty I switched to AT&T Uverse
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3 comments
Anonymous
#414775

Best Buy and Directtv has had this scam going for many years. They knowingly lead the customer into believeing they are purchasing this equipment when in fact they are not.AT&T also has a bundled scam going with DTV so AT&T is not much better than DTV.Your local cable is indeed the best choice because there is no charge for equipment,no contract and they have a "buy back program" that is they will give you 3 months free service so you can get rid of DTV.

Anonymous
#413052

***. Switch to cable i bet they will let you keep the cable boxes NOT

Anonymous
#411892

Yeah! While we are on the subject,Have Microsoft give out computers and xboxes, i mean geewhiz, how else are we to use the products meant for those devices!

You M O R O N !

your mad at directv for bestbuys mistake.No, Im sorry, YOUR mistake. It says right on the box that you are only buying the right to lease it.D O P E !!!

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Review
#288817 Review #288817 is a subjective opinion of poster.
Loss
$300

Directv in Chambers, Arizona - Free premium channel scam

Part of the sign up package was "free" premium channel service for three months. At the end of the free period they started billing me for these free services which I did not want. I called and cancelled the premium channel service but could not get the charges reversed. The agent informed me that I had been informed when I signed up. I guess it was buried in the agreement somewhere. My advice--don't accept the free service unless you want it. Tell them "NO" from the beginning. They are ruthless and "customer service" is not really in their vocabulary.
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2 comments
Anonymous
#410582

You have to cancel as you were advised. 95% of the people that do not want it after 3 months.

You were told and sent a letter. You are just part of the 5% that didn't pay attention, that's all.

steverock
#409096

It said in plain English, "free for three months". So does it not stand to reason that it would *not* be free after that?

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Review
#288790 Review #288790 is a subjective opinion of poster.

Directv in Doylestown, Pennsylvania - Directtv best experience yeah right

My husband in AND OUT OF THE hospital 2 weeks VERY ILL ALL HE wants WHEN HE GETS HOME IS cable I set it up. Directtv calls he tells them to please talk to me as he is ill. Mine you I set everything up and some snot nose imbecile named David sends my account to the fraud department so nobody can help me but him. SPOUSE UNABLE TO ANSWER HIS QUESTIONS DAVID STRESS ME OUT MORE. I am traumatized as it is with my husband recovery and the last THING I need is to be stressed out about cable. Sooo I said just cancel the entire order to include internet and some other *** tells me I cannot cancel service that I do not even have YET. Somebody tell me how this is suppose to be the "best experience". Life is hard enough. It is cable people. VP RIGHT JUST LIKE ALWAYS YOU DO NOT GIVE A RIP AND NOTHING IS GOING TO GET DONE OR CHANGE. Comcast is looking better even if it cost more. YOU CAN GO YOU KNOW WHERE IS THAT DIRECT ENOUGH FOR YOU.
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2 comments
Anonymous
#414869

If I didn't know better I think you work for Direct TV. :?

Anonymous
#410589

If u received receivers from DirecTV and wanted to cancel without returning the receivers then that would be why u were sent to their fraud dept. At anytime you can ask to speak to their Supervisor if u were not treated with respect.

I've only received courteous professional service.

How you talk to someone often affects how your requests are handled. Try being nice and I bet u can get ANYTHING done.

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Review
#288742 Review #288742 is a subjective opinion of poster.