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Directv in Albuquerque, New Mexico - Screw Direct TV
Directv tells you that you are committed for one year but when you sign the install contract, it commits you to 2 years: do not sign that install contract. Also their customer service are rude. Direct TV is supposed to be one of the most hated companies in the USA. Michael White, Directv CEO, is the third higest paid CEO in the United States, at 33 million dollars paid from the profits off you, the customer. Many states have attorney General actions against Direct TV, Don't like DirecTv or have other comments or links you want to share: See my web site & add comments http://www.screw-directv.com
Held captive by DirecTV
I wish I had been smart and read the reviews before I signed up with DirecTV. I, too, was quoted a lower price, plus free Showtime for a year AND the upfront deposit for the equipment would be deducted from my bill in $5 increments. In reality Showtime was only free for 3 months. The price I paid for the equipment is out of my pocket into their pocket and never to be seen again. I was also convinced to get the whole house service. This is horrible and when I called to get another DVR to replace the whole house, I was told it would cost $200, plus pay for the installation of the DVR. This is equipment that I pay a monthly lease on, but I still have to pay for it? Now I am locked into a two year contract and at their mercy. Once I am out of the contract, I will NEVER go back to them. I hope this helps those who are considering DirecTV. Under no circumstances, do not believe a word the salesperson tells you!
Directv in Washington, District Of Columbia - Refusal to give me the closest channels
1)Feb. 2011 Saw an offer, ordered Direct TV & received Orlando, FL stations upon request -- great! 2)Apr. 2011 transfer to MI -- all went well. (Bill To address=White Lake, MI 48383) 3)Nov. 2011 return to Haines City, FL 33844 (same address as Feb.) and Direct TV refuses to give me the Orlando, FL channels. We live 22 miles from Orlando, FL and 55 miles from Tampa, FL. Tampa is on the west coast of FL creating different weather, traffic, news, etc. than Central FL. Not a happy or satisfied customer as a result of this. Jerry Butler #37186965
Directv in Atlanta, Georgia - My Direct TV Loses reception too frequently
We recently moved to Fairhope AL and switched from cable to Direct TV. In perfect weather, for no obvious reason, we lose TV reception and it takes a very long time to come back up. This happens way too frequently, much more often than with the cable we had before. It is also very annoying when the screen message says "only a few seconds more" and it is really five plus minutes more before reception is restored. You can miss a lot of a football game, political debate or movie in the amount of time it takes to restore reception.
Directv in Atlanta, Georgia - Debit my account for credit items
debit my account with out my permission. caused me to be overdraft at my bank. They credit my account for the equipment. then turn around. and charged my account for the return equipment. and refused to return my money to my account. said that I had to wait 5 to 7 business days. But you took it out with a few click of the computer. I should have gotton my money credited back the same day. I feel if you all need to give me money for my harrssment and stress to my health. And I am thinking A lawyer.
DIRECTV ,I HAVE CALLED AND COMPAINED SINCE FEB OF THIS YEAR AND JUST GOT OFF THE PHONE WITH THEM JUST A FEW MINS AGO COMPLAINING THEY ARE OVER CHARGING ME FOR NFL TICKET THING I DONT WATCH THEY CLAIM THEY TOOK IT OFF FOR A FEW MONTHS AND ITS BACK ON MY BILL SO CALL THEM AGAIN THEY PROMISE TO FIX THE PROBLEM WITH A DISCOUNT AND THEY ARE BLOWING UP MY PHONE FOR PAYMENT THEY JUST TOTALLY SUCK AT CUSTOMER SERVICE COME PICK UP YOUR *** FROM MY HOUSE AND I WILL GO ELSE WHERE TOTALLY DISHONEST AND UNWORTHY LOSERS!!!!!!
Directv in Ardmore, Alabama - DIRECT T.V. TOOK MONEY FROM ME ILLEGALLY
I PAID MY DAUGHTERS DIRECT T.V. BILL ONE TIME AND THEN SHE GOT BEHIND AGAIN AND THEY TOOK $600.00 OUT OF MY DEBIT ACCOUNT TO COVER HER CHARGES. THEY DIDN'T HAVE MY PERMISSION NOR MY DAUGHTERS AND I DON'T EVEN HAVE AN ACCOUNT WITH THEM. THEY JUST SAVED MY DEBIT CARD INFO AND STOLD THE MONEY FROM MY ACCOUNT. THEY HAVE REFUNDED $288. 00 OF IT BUT WON'T REFUND THE REST. I HAD TO GET A NEW CARD AND WAIT FOR 10 DAYS TO GET IT. THEY PUT A BLOCK ON MY ACCOUNT WHEN I REPORTED IT TO THE BANK SO I STILL CAN'T USE MY CARD FOR AWHILE YET. THEY TOOK MONEY OUT OF MY BANK ACCOUNT WITHOUT MY PERMISSION FOR A BILL I DIDN'T OWE SINCE I DON'T HAVE AN ACCOUNT WITH THEM. ALSO THEY KEPT MY DEBIT CARD INFO WITHOUT MY PERMISSION WHEN I PAID MY DAUGHTER'S BILL. THIS HAS GOT TO BE ILLEGAL. WHAT CAN I DO AND SHOULD I PRESS CHARGES FOR THEM STEALING MONEY OUT OF MY BANK ACCOUNT. THANK YOU SUE HOGAN
Directv in Albemarle, North Carolina - Get Quoted One Price - Charged Another!
When I became a Directv customer, I was quoted a monthly price of a little over $30.00. Now when I get my bill it is over $50.00. Directv is not honest when it come to their charges. If they quote you one price, then that's the price they should charge. I do not trust directv at all. I have sent two email messages to Directv and received two replies that really didn't answer my question. All I got was excuses as to why the bill was $50.00. Seems they can come up with excuses but do not make any attempt to resolve the issue.
Directv took my money out my bank acct. promise to give it back less fees
Ive talk to 4 people at directv that has promised me that they have chrge my credit card back for the amount owed but it keep showing up as credit on my acct and they keep nibbling at it for new fees. they last lie was i have a bundled acct and they dont refund bundle accts, of course I dont have a bundle acct.so now it takes 30 days for a refund so within that 30 days my acct come due again so they can take some more.what can I do can they do this?justin 449213
Directv in Dallas, Texas - CABLE NEW LOOK
DIRECT TV INTERUPT EARLY WEDNESDAY MORNING ,NOT RECORDING PROGRAMS OR ADDIND ALL CHANNELS. THEY CHANGE THE SETTING ON CABLE TO SOMETHING DARK, AND SMALL.ITS REALLY HARD TO SEE ON GUIDE.YOU ASK ME, NOTHING WAS WRONG WITH THE OLD SETTING. TALKING ABOUT DOWNSIZING....we pay all this money for cable to get cut down,along with straining our eyes just to see whats behind the guide. when it was light enough the first time.I really think this was a waste of time,and money.My opion is that you guys need to satisfy the customer and not the staff.It need to be change back to what it is was before .No one was complaining about the setting I dont think.
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