Today I talked with a helpful woman from DirectTV who quoted me a price of $55 for the first year of a TV/Internet Bundle Package. She did not know the price per month for the second year. When I asked her if she could transfer me to someone who could quote that 2nd year's price, she said in order to do that I needed to sign up for an account. Since we were fully planning on getting DirectTV/Internet, I agreed. I signed up for a person to come install, and I paid the $21.43 one-time handling fee. I was transferred to the Internet department, and here is where the trouble began. The man quoted me a more expensive price than the previous woman had. He said that was the best he could do. Also, when I inquired about the price per month of the 2nd year of the contract, he replied that he did not have that information. Who in their right mind would agree to pay for something they don't know the price of? Well, since I had only paid the $21.43 thus far, and I had been explicitly told that that money was refundable if I cancelled before the DirectTV installment man showed up, I called to cancel. I was hung up on 7 times. Every time I mentioned the word "cancel" and made it clear I did not want any DirectTV in any form--click. Finally, my wife called and tried, only to be hung up on twice also. Finally, we recorded the conversation with a representative. He would not let us cancel until we told him that we were recording him personally, and that we fully intended to involve a lawyer if we didn't hear some cooperation. After 3 hours on the phone, no service, no agreed upon prices, and being blatantly hung up on 7 times, we got the credit card charge dropped. At least that is what he said on the phone. If we see that they do, in fact, charge us, then we are filing a lawsuit.