Latest review first
Directv in Fort Collins, Colorado - 3 days to get a tech to the house in Denver
DirecTV service went out last night. Friday night. Called DirecTV "Support" and they can get us a technician out Tuesday between 8 and 12. 3 days from now. It's not like we live in the Boonies this is the suburbs o Denver. Shame on DirecTV, if they cannot get someone to your house within 24 hours they should hire more people. Or is it that their service is so bad and there are so many people with problems that is how long it takes. When we had Comcast they would show up same day or early the next. Time to experiment with no TV for awhile.
Every time there is a little rain storm we loose all satellite signals We can watch anything on the television news, weather, anything If there is any kind of a broadcast warning we can't get It, well die in a flood or tornado because my family and I can't...
Directv in Seattle, Washington - 4 month trials with restrictions
In May 2011, A "cubicle JOckey" called to try out "free movies, sports, etc. The catch is, they won't let you quit before their selected date(middle of month "freebie" expires. In short, they won't put you back in previous plan(says it is no longer avaible). They will try to collect, hound you forthe extra billing, after you "quit trial". If you get back to "Choice plan" they won't give you all of what you had before you took the "trial! lastly, my actual bill should be (before trial) $73.99.! When I get actual bill, it is $105.06! I suggest all who get this call me @1-206=725-9090 and lets send this to Atty. Generall in aNY STATE WHERE THIS OCCURS "Pissed off in Seattle".....Art
Directv in Rochester, Minnesota - Direct TV Hidden Charges
If you order Direct TV or a Bundle from Qwest or another phone company, make sure you don't end up getting scammed like we did. They will tell you you get up receivers for up to 5 rooms free. But this is only installation. After you get your 2nd or 3rd bill (the billing is absolutely horrible - it will be different every single month so you will have a hard time figuring out when they have over charged you - it is one of the ways that they scam so many people) you will notice that you are paying far more than what you were quoted. What they didn't tell you is that in order to use the TVs in the other 3 rooms of your house you have to pay $6 for each box per month! Then of course you lose signal whenever there are storms - which blows. Take my advice - don't get Direct TV!
Directv in Los Angeles, California - Bait and switch. They promissed $29.95 + tax for a year, but I never got that rate.
Direct TV promised me a rate of $29.95 + tax as a monthly rate. However, that never materialized. Called to complain but the told me to go on the internet to apply for a rebate. I did, but they still did not honor their rate. As a senior citizen on soc sec it is hard for me to pay more. They have now billed me for $438 of remaining charges and I do not have the money to pay. They went in to my checking account and seized the amount, with the result that I now only have $100 to live on for the rest of the month. They are a bunch of thieves.
Directv in Irvine, California - Beware Direct TV false pricing!
Do NOT get ATT or Direct TV!!! Beware of the low advertised price of ATT and Direct TV. They will commit to a low price but charge twice that price with no recourse. I have had the service for 7 months and have called each month to complain about my bill being double what was agreed upon. It has never been resolved and to cancel they would charge me an enormous early termination fee despite their not abiding by the commitment. There is nothing I can do about it but warn everyone possible of the scam taking place and switch service as soon as the commitment period is up.
Directv in Clarksville, Arkansas - Direct TV isa rip off
I have had Direct TV for 10+ years and had only one major problem in the past.They were charging me for movie packages I did not have.I thought problem was taken care of. Now my service was shut off for Pay Per View movies I did not order 3 months ago.When asked why it was never on any bills i received they said they would get back to us. 3 days later they say we owe for services in the past we did not pay. Why was my service not turned off then. They CANT ANSWER. we do not order pay per view and we do not have a phone hooked to the system to order with. The person can't even talk very good English and was very rude.They refuse to work on it.I have told a lot of people to go to Direct and I will now tell them to leave the rip off's. work with people who get ripped off by co. all the time with my job and I will be sure to pass this story on.They more or less called us a liar and said we would have to pay them $300.00 even if we do not think we owe it.
Directv in Kansas City, Kansas - Direct tv *** ****
I called to cancel my service. I talk to the lady for about a minute, then a dropped call. I call back and have to wait. Tell her I want to cancel my service. She didn't say anything about 2 year contract, early cancellation fee, nothing. She said put the stuff in the box theyre sending and there wont be a charge. So I get my bill today for 403.94. The customer service lady is a ***. I tell her the product is in and out and im sick of it. That i was never told of an early cancel charge for a contract i apparently agreed to without my knowledge. Im moving and dont have a south facing yard. She starts advising me on the law that the landlord has no right to enforce that law. I told her even though that might be true, which its not, why would i want to start a relationship with a new landlord by fighting with him about some *** product that doesn't work. Direct tv are a bunch of thiefs. What ever happened to the customer is always right.
Directv in Troy, New York - Direct TV took money from my credit card without authorization
Twice now Direct TV stole money from me, they took $499 the first time, $299 this time. I used mover's connection, and followed Direct TV's instruction to "Re-unify" my account. This is the excuse they use, they say I cancelled my service which I did not, still have Direct TV service. Worst company ever. Hours of phone calls with no effect, they repeat the same criminal behavior. Now I am going to have to cancel my credit card completely. I am writing my Congressman, fat lot of good it will do. Absolutely my worst experience ever. NEVER EVER give direct TV your credit card info, you will regret it forever, as I do.
Directv in Orlando, Florida - DirectTV False Advertisment
The ad says "DIRECTVÂ® Official Site 50% Off DIRECTV(1yr) Today + 6,000 Shows & Movies At No Extra Charge!" Try and find the 6,000 Shows and Movies at no extra charge. The movies listed for download via their menu falls way show of 6,000 and there is a considerable mix of said movies that are posted with an adjacent "$" meaning that yoiu must pay for this download each and every time you wish to view it. So where are the 6,000 movies? Where are 1,000 movies at now extra charge. Some of the "Movie Channels" have changed to 1 hour hosted shows, documentaries, etc. far from movies. The movies scheduled have been beaten to death over and over again. Nothing refreshing to watch. HBO has "Real time with Bill Maher", you get the idea. Not at all worth my DTV bill. Guess I will dump them soon.
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