Latest review first
Directv in Tampa, Florida - Steeler game on 9/7/8
I purchased the NFL ticket precisely to watch steelers since I live in Fl and they are from Pa and are blacked out here. Sunday I turned on the Direct Tv and I could not get the game. Called customer service and all I get is the run around from automated system. I pay too much to you to have this kind of service. Your advertisement to not use cable is false adv. I should be able to speak to a human and be told why my service was blocked. If I could, I would cancel this contract. thank you
Directv in Cincinnati, Ohio - I called 5 times about a Remote Control Problem
My remote control is acting up, I called 5 times got 5 different answers, install new batteries, need a new remote control, go to our website find out how to on your own,go to a channel with no picture & fix the remote, go to menu. I still have the problem, I did all the things they recomended. half the remote works, can't turn Tv off on & on with it, can't mute, can't adjust volume, very disgusted with Direct TV.You bet when my contract is up I will get rid of this mess. I will also tell anyone that is interested in Direct to please don't .
Directv in Mount Laurel, New Jersey - Rained out
I've had direct TV for 5 years, and every time it rains or snows i lose my satellite, i think its time to go back to cable, directv, have 120 channels as they advertise but 80 of them are blacked out, What a ripe off,i cant watch tv when it rains, what the *** is that all about. hey directv who about a few months of free service, better yet you can keep it. is there any people or companys left,that dont try to scam people with there fine print come on you big companys give us all a break. dont get me going on the oil companys.
Directv in Rock Hill, South Carolina - DTV - constant signal loss - useless!
I can't wait until my contract with DTV is up! If they think I'm going to renew, they had better think again! The satellite signal is constantly being lost and, of course, it always happens while you are watching something you really want to see. Weather is not a factor - it can be a bright, sunny day without a cloud in the sky and the screen will go out. And they want me to PAY to have someone look at the problem!!! I will never recommend this company to anyone and plan on steering as many people away from them as I can.
Directv in Monroe, Louisiana - Pay per view
I ordered pay per view Alabama@ Tulane 9-5-08. Of course when 6:00pm came my screen was blue and read channel not available in your area. Great I called DTV and they credited my account, and told me to order it on 786 with my remote. 791 was blacked out in my area. I hung up and tried to order it. It would not work, I called DTV again, Sorry sir your remote will ordering window has expired. We can order it for you for $5.00 extra, up till have time, but for unknown reasons we can't.
Directv in San Diego, California - Direct tv service
Direct TV charged me the full monthly bill and I have no signal or sometimes bad signal. I called and they wanted to charge me $79.00 to come out and check my equipment. And on top of that the amount it is going to cost just to replace what is broken now. I do not no how long the replacement is going to last me. Now the only reason I got direct TV is because of those channels that I am having trouble seeing. I all ready miss a whole lot of soccer games. I ask to get off early from work just to watch a blank screen.
Directv in Harrisburg, Pennsylvania - Direct TV
Its 1230 and its been raining since 0700. Thats also the amount of time my Direct TV has been fading in and out. If a channel does appear it's not long before that channel becomes an unwatchable screen of frozen blocks and annoying static. It'll stay like that until the screen eventually goes blank and the "searching for signal" bar shows up. I'm glad the Fios people called to see if I would like to try a different provider. I jumped at the chance to dump this crazy system I have now. Too bad Fios isn't available everywhere yet. Direct TV would probably provide you with many hours of quality uninterupted service. If you lived in an area with no trees, no rain, no snow and no clouds.
Directv in Reston, Virginia - DirectTV Sucks
We ordered it, they installed a dish. Turns out they did not have our local news so we cancelled. Three weeks later their dish came loose and was hanging over neighbors yard where 7 kids play. They were in danger. Direct TV was called and told of the danger to children because their workman did a poor job. Direct Tv refused all responsibility because we had cancelled. They never addressed the shoddy workmanship or the fact they tell you where you will get your news even if its not the area you live in. We threatened to sue and were told do what you gotta do.
Directv in Pittsburgh, Pennsylvania - Direct TV SCAM
I have been a Direct TV customer since 2006. IN April of 08 we decided 2 get new DVR boxes because A, we liked the feature and B one of our old boxes kept freezing. We decided to Cancel this month because we are having some financial problems. When we called DTV they told us that when we signed the Work Order for the boxes being installed that automatically signed us up for another 2 years. We were NEVER told of this. The agents at DTV were rude and not even willing to work with us. We have filed a complaint with the BBB and I feel everyone else who has had this problem should also. They can not continue to get away with this. Especially since they are now trying to charge us 380 to cancel.
Directv cancellation fees
for consumers thinking about getting directv service, don't. they'll get you into a two year contract, then add eighteen months every time you add or cancel a service. especially if you add new equipment they say is free...if you do go with them...never, never never, ever give them your credit or debit card number...pay everything by check or cash.....when you give them your credit card number, they will duduct any fees they call (under there policy) because you have givem them authorization to use your credit card... if AT&T U-verse is available in your are get it....they an HD quality picture and are way cheaper than directv or comcast.
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