Signed up with directtv January 2013 with a promotion of 34.99 with 2 year lock price. January 2014 received a bill for 86.00 called direct tv and was informed that the price was only for one year but I have a flyer that said two year lock price.
At the course of my conversation with a supervisor he was making me feel lucky for only being charge 86.00 cause of other discount that iam receiving. I also found out that im being charge 25.00 for a genie dvr receiver which I was told that it was a free upgrade.
Well the receiver is a free upgrade but its 25.00 to use the service which they fail to tell you. So I wanted to cancel my service but even after completing 1year my cancelation fee was still 240.
Product or Service Mentioned: Directv Receiver.