Burleson, Texas
Not resolved
2.3
Details
Coverage Area
Customer service
Diversity of Products or Services
Price Affordability
1 comment

Don't fall for the offer "Come back and receive the $200. debit card"

Well let me tell you after a million on hold calls to inquire I was told I did not qualify because I did not mention it in my phone call!

Since all calls are recorded, I ask them to go back and listen I mentioned it 3 separate times during the call and was told it would take 30 days or so and I should call in to activate immediately. That was August 3rd and this is Sept. 23rd.

I gave up and sent my case to the BBB for help. Wish me luck, but DON"T fall for this one.

Product or Service Mentioned: Directv Rebate.

Reason of review: Scam to get you to sign up..

Monetary Loss: $200.

Preferred solution: Full refund.

Directv Pros: Service installer was courteous.

Directv Cons: Telling me lies, False ad for 200 come back to direct.

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Anonymous
#1054549

It took the Better Business Bureau to get this resolved. I know it would have never been taken care of without their help.