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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
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Directv - Bait and switch

Cost too high, poor service, even at headquarters, poor transmission rain, snow etc. HQ says well it’s a satellite, very apathetic. Does anyone know an atty to handle class action suits. Thanks, Deb Alwine
Company wrote 0 public responses to the review from Dec 04.
#1415067
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I have been a loyal Direct TV customer for over 20 years. I have had some issues in the past but a phone call or two they get resolved. I have a guest house behind my house that we use for our children and their children when they come visit. I called DTV and inquired...
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Company wrote 0 private or public responses to the review from Dec 04.
h.kitchener
h.kitchener

You need to discuss this with DTV, not complain here first.

#1415012
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I have been a customer for20 years. A little over a year ago, I was promised a rate of $134 a month for my Directv service and equipment. Then every month the bill doubled to $280. After numerous calls to customer service that hung up on me, I went to local AT&T store...
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Company wrote 0 private or public responses to the review from Dec 04.
1.2
#1414557
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a 74.95 charge on my monthly bill just appeared. It was for a boxing match. I was at work at the time and could not have possible ordered this pay per view. called customer service and was told that there was nothing that they could do. They basically called me a...
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Company wrote 0 public responses to the review from Dec 03.
#1414435
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Directv - Lost recordings

I have the same problem with having to reset system for recordings to reappear.
Company wrote 0 private or public responses to the review from Dec 03.
#1414061
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I tried to pause Undercover Boss during a commercial so I could get some things done around the house and when I sat down to fast-forward through the commercials to get back to my show the commercial went on for 20 minutes which put it past 8 and when I push play it...
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Company wrote 0 private or public responses to the review from Dec 02.
1.0
#1413427
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was scheduled to have direct tv intstalled today. breen waiting for a week, called yesterday to add additional receiver, representative said we were still good for tomorrow (Sunday the 2nd) between 12 and 4. get a phone call today at 10 a.m., the earliest they can...
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Company wrote 0 public responses to the review from Dec 02.
#1413420
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Directv - Service SUCKS

Servers go out every 2 days. Keep calling but no one comes out to fix the issues. They sure can charge but can't fix their equipment or service.
Company wrote 0 public responses to the review from Dec 02.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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#1413370
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Delete enough stuff to have 20% memory and use the red reset button and all shows will return to the list.
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Company wrote 0 public responses to the review from Dec 01.
TwinBison
TwinBison

They are not fixing bugs anymore. Letting DirecTv die a slow death. They made a mistake acquiring DTV and cutting every corner they can to keep costs down. Don't expect any mo...

Anonymous
Aaron C

Your missing programs will be missing again in a day or two after a reset. They still haven't fixed the issue. You'll be resetting the box every day until they do. Fix suppose...

#1412728
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This is the first complaint I have ever put on the Internet!! I spent 3.5 hours in the phone and did not get anything resolved. It ended with a representative wanting to transfer me back to the technical support department (for the 4th time) No one seemed to know the...
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Company wrote 0 private or public responses to the review from Dec 01.
Anonymous
Bob

Constant Billings issues talk to numerous people put on hold and issue never resolved. Direct TV scams customers in promotions. Cancelled service today seeking new vendor. Abs...

RoomyRedPanda887
RoomyRedPanda887

File a complaint with the FCC. That's the only way DirecTV takes this seriously. This DVR issue has been going on for months, and I went through the same process you did until...

2.6
#1412608
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