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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
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Directv - Visa gift card

I have not recieved it. Its been 2 months and bills are paid.
Company wrote 0 private or public responses to the review from Dec 01.
4.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1412500
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On the phone for an hour and still no result. From sortware updates causing problems to inability to send back equipment. Cost us 42.50 to send back stuff!! No complaint dept at att/direct tv. Dish network and Verizon from now on for us.
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Company wrote 0 private or public responses to the review from Nov 30.
Anonymous
bbb

These people are incompetent. {{Redacted}}

1.5
#1411581
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Had an appointment scheduled for a week for Directv & ATT internet to be installed between 8 & 11am -- No one shows up, no one calls, get transferred 3 times & then call is disconnected on the last "transfer". Had to get on a chat on my phone & now they are "seeing" if...
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Company wrote 0 private or public responses to the review from Nov 30.
I didn't like
  • Everything -- 90 minutes on phone
#1411547
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Directv - Font too small

i'm trying to cancel the damn service but i can't read this *** Shrug
Company wrote 0 private or public responses to the review from Nov 30.
#1411244
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Directv - On Demand

Half the time it doesn’t work. I just saw a show on POPtv which I subscribe to... I wanted to watch it again in its entirety. I go to On Demand...it tells me o have to subscribe to the channel it’s currently on. WTH? I already pay for the channel it was literally on minutes ago?? Such a rip off!!!
Company wrote 0 private or public responses to the review from Nov 29.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1411156
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Tonight called concerning the football game being disrupted by satellite outage. called and spoke with Tyra ID# MZ897K. She ask for a code for my account. I do not have a code , but she would not help without the code. I informed her that I wanted to discontinue my...
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Company wrote 0 private or public responses to the review from Nov 29.
#1411138
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Directv - Satellite

Satellite is constantly going out nfl channel 212. I hate them I will change soon
Company wrote 0 private or public responses to the review from Nov 29.
#1411109
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I've been a direct TV customer going non 3 years. I switched from the local cable company due to terrible customer support. I switched, because DirecTV touted their great customer support, and I found it to far exceed my expectations, at first. Recently, this customer...
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Company wrote 0 private or public responses to the review from Nov 29.
#1410804
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Its been about a month now of numerous calls. I am now going to report them to the BBB. Its all about this contract, they have. When the sales girl had me on the phone that day. She said I would get HBO and Few other Movie channels for 3 months. she also said I had 3...
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Company wrote 0 private or public responses to the review from Nov 29.
ComplicatedLadybird700
ComplicatedLadybird700

They did the same to me.

1.2
I didn't like
  • New format and lack of company response
  • Poor programming
  • Shady contract practices
#1410725
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Directv - Very bad

cant get a live tech on the phone
Company wrote 0 private or public responses to the review from Nov 29.
1.0
Details
Coverage Area
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
I didn't like
  • Initial tech support are inexperienced reps
  • Problems with reception of certain channels
  • Being deceived
#1410485
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