DIRECTV
Reviews and Complaints
Cancellation Fee
Direct tv sucks ***
Pay for someone elses bill or no Direct TV
I recently called to have direct TV installed in my home. I have been in the middle east for approximatly 6yrs and I am also divorced.
My ex wife was allowed to stay in my home for a period of time after the divorce by the courts and I could not go to my own home during this period. My ex wife had direct TV installed at the house where she lived and it was in her name only. When the time came for her to leave she left and she did not pay for her direct TV bill..Who cares..Well you better if anyone else has lived in your house and did not pay there bill, direct TV will not install service there until the bill is paid.Weather it is your bill or not. This was as per the Manager John 57534 at the Operations department in South Carolina RSH department.
So in essence if anyone rents your property or has had sevices there and did not pay for the bill. If you move in and want services you will need to pay for it or you might want to take your services to dish network or go ahead and get a cable provider because this is direct TV policy according to Direct TV workers.
This is the worst service I have ever had from Direct TV..Why should I pay for anyone elses bill which is not in my name and I did not sign for anything..They are hijacking you into getting there money and they can care less about the customer. Anything else Direct TV is lying..
Directv and no Fox channel.
DirectTV shady practices.
Spanish subtitles on chanel 5
Direct tv top in service??? what a joke
VERY BAD FIRST IMPRESSION....
Used cancelled debit card to retrieve funds
After cancelling cable services with direct tv, the company used a debit card that had been cancelled to retrieve funds from my account. I went to my local branch to dispute the claim but the bank was unaware that the debit card used by direct tv had been cancelled.
As a customer of this particular bank I was very upset because I believed that the debit card was no longer valid and no purchases or charges could be taken from my account. The bank actually protested that the charges were actually acquired with the new debit card that i had.
This is what happened. Direct tv was able to use my old debit card number to get the new debit card number. In other words, the old debit card transferred to the new debit card. I was not enrolled in the automated payment plan with direct tv but I used my debit card to make payments everymonth on their website. Direct tv took the debit card number and used it to withdraw money from my account. It still does not make any sense to me that they should be able to do this but this is what happened
The amount taken was $468 plus $36 overdraft fees. I am on a fixed income and having this amount of money taken from my account would surely be a stressful burden to me.
The bank has assured me that there will be an investigation into the issue and if fraud can be proven my money will be reimbursed. In the meantime, I have to wait 7 to 10 days before I know their decision.
Please, whoever read this post, do not use direct tv as your cable provider. No, I did not thoroughly read their agreement but the agreement has a loop hole for me. The agreement says, "We reserve the right to charge the debit or credit card that you have on file with us." The loop hole is the debit card they used to charge my account had been cancelled and they should not have been able to use the debit card number.
I was told by the bank that when I cancelled my debit card, I did not close it out. Excuse me, but I assumed that once you cancel a debit or credit card and report it lost or stolen, that this would cancel any charges attempted to be made to my account.
I am now waiting for the charges to be reversed.
Direct TV salesmen lying and misleading potential customers
Cable box want me to pay for it
Retracted Offer
Was able to stream live news but now not.
Directv doesn't care about existing customers
Wvcowgirl24@***.com
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incorrect, the reason you are not allowed to have the services is because she lived there while the services were running. Both of yall enjoyed the service, so now that she is gone it would need to be paid.
Also, you were married at the time of service as well . I hope this helps.
i would take her to small claims court. you have proof she did not pay her bill.
get it in writing from direct tv that you cannot get dish svs until it is paid. force her to pay it.