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Directv Tv Service Review

Direct is very, very *** Always have problems with everything. Can't get a smart person to come out to my home. Direct TV sucks badly!
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Review
#521638 Review #521638 is a subjective opinion of poster.

Directv in Grandville, Michigan - Directtv stole my money

I have sold Directtv since 1998 and been relatively successful. After submitting a customer's information an old bill turned up and the customer was asked to call a 800 phone number. She called ,paid the bill and then was sent to the sales team.WHY? She was sold by me ,I had her call and helped DirectTV collect an old bill . Then they stole my sale. You need to ask yourself before you order if these people see no wrong in stealing the money of people that work for them do I want them to have my credit card information or even do I want to do business with that type of company? Mt contention is she was sold when she called the number to pay the bill, why did she need to talk to anyone in the sales department?
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Review
#521552 Review #521552 is a subjective opinion of poster.
Loss
$250

Directv - Account Review

I was told by one of ur employees that I had nfl sunday package free so if we can pull up that call so I can receive my sunday package free that would be great ! Here is my contact info my name is timothy mcquistion and the account is under cynthia hernandez my phone number is 909-278-6120 My account number is 41140004 thanks will be looking forward too be hearing from u a.s.a.p thanks and have a great day
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#521474 Review #521474 is a subjective opinion of poster.

Directv - Service Cancellation Review from Ellington, Connecticut

It's been over one month since I canceled my service with directtv. Told that I would be sent the recovery kit in 7 businesss day. Two weeks later I called and was told the system went ahead and canceled my order and she would redo the order. I called today and was giving the same BS anwser. I asked to speak with a supervisor who gave me the same runaround answers by the name of "Billy" employee number 110853. He was rude and disrespectful. He told me I can pay and have a ship myself and wanted to know what was my reasoning for canceling my service in the first place. I also ask them what happens in seven days when I don't get this order when I get the same BS answer when I call again and he said there's nothing else you can do!!!
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2 comments
Anonymous
#948112

Literally just got off the phone with "no last name, billy" incredibly rude and not at all helpful.

Anonymous
#859709

You would be wise to watch your bank account or cc for charges for this equipment as well as possible early cancellation fees if your contract was not up when you cancelled service. You can ask your bank or credit card to refuse the charges but this may or may not work. If you do decide to send back their equipment on your own make sure you have it insured and request a signature for the equipment.

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#521069 Review #521069 is a subjective opinion of poster.

Directv Account Review

They debited my account 143.00 and we called to suspend it all before this happend because we were moving.Don't trust this thieving company! They have terrible customer service.
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#520872 Review #520872 is a subjective opinion of poster.

Directv in Waterloo, Iowa - Cancellation was flat out a joke

I have never experienced a company who treats their long standing customers so poorly. My in laws moved into an assisted living area that would not allow direct Tv. Apparently that does not get them out of thier contract and they were hit with a $100 early cancellation charge. These are senior citizens who don't have a lot of excess income. My wife and I argued with RipoffTV for over an hour and they said my in laws should have checked first with the assisted living center to make sure they alloweed RipoffTv before making a move. RipoffTv must have people thinking up these excuses around the clock at HeadQuarters... you can not make this up!!!! My inlaws wanted to continue with RipoffTV but were not allowed to. I found the same problems with Verizon. Beware of signing up with these companies before committing your hard earned dollars to these companies.
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1 comment
Anonymous
#857956

Never recommend direct tv is too much problems and issues and they never help you special they don't have people's to work and they no have supervisor......

Review
#520837 Review #520837 is a subjective opinion of poster.
Loss
$100

Interrupted Service Review

representatives not following procedure causing my service to be interupted
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Review
#520832 Review #520832 is a subjective opinion of poster.

Directv in Santa Ana, California - Yesterday the final round of the last Major golf tourniment of the season

This was proving to be one of the most exciting matches in the past thirty years. With the lead changing every whole,we were glued to our sets. With 5 holes to play, DTV kills the signal!finally afterter around 10 the signal appeared. 30 minutes later it happened again. I sat with a tech support person trying to help me find it on a different channel... To no avail. About 20 minutes later the channel misteriously reappeared. Having missed nearly an hours worth of the tournament was unexceptable for me! After *** away all of that time, I asked what the support person could do for me... She said that she could give me a $5 credit...
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Review
#520598 Review #520598 is a subjective opinion of poster.
Tags
  • Lost programming

Directv in Montgomery, Alabama - Bogus Charges

I cancelled my service with Directv in July of this year(2014). I paid what I thought was my final bill and got a statement in the mail that said I had a 0 balance. I got a call yesterday August 9, 2014 telling me that I had not paid my bill. The customer service rep. said I ordered 7 adult movies in 2011. I told her I am an elderly lady, I live alone, I have had no overnight guests and most of all I have not interest in adult movies. As a matter of fact I have never ordered any movies in my life. I think cable and satellite service are extremely expensive and I cannot afford to add to the cost by ordering movies. She stated the charges are valid . Well I am not senile and I know I never ordered any movies and I refuse to pay for something I never ordered or got. They also tried to say I did not return the receivers but when I told her I had a friend who worked at the Post Office who remembers me struggling to haul those boxes in to mail back to them, she backed off of that claim.
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Review
#520032 Review #520032 is a subjective opinion of poster.
Loss
$97

Cancellation of directv.

In my opinion, directv is the sorriest service that ever existed. I used to be a loyal subscriber from 2004 through 2009, even though I thought their rates were high, I kept on subscribing. I subscribed only to the MLB extra innings package. Then in the middle of the season in 2010, I get a letter from them telling me that I can no longer subscribe to just that package and that I have to add another package to my subscription and the cheapest package I could add was another $40 per month, and did not have the first channel that I was interested in. I called directv and they told me I had to either add this other package or cancel my subscription. I told them how sorry I thought they are. Cable tv doesn't tell you "either subscribe to more services, or we'll cancel you". Like I said before, directv is flat out sorry.
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1 comment
Anonymous
#867250

Haha that sucks for you

Review
#519912 Review #519912 is a subjective opinion of poster.