Latest review first
Directv in Laconia, New Hampshire - No call after a week for installation date
I have paid my fees and was told since it was through a dealer...whatever that means?? That they would b calling ...me..I've been on the phone three times with them for about 40 mins the last time- I was even told a messege was left to call me back... I'm pissed bcuz I want cable and my kids ask me when they are hooking up...this is so iritating!!!! Wth is going on?? I'm about to ship everything back n say forget this! I'll to to metrocast! Why is it so difficult for u ppl to make an installation date w me!
Directv in Dallas, Texas - Mrs. beatrice romero
my account was charged 650.00 for service. I have never had service with direct tv please credit my account. My room mate must had used my card to make a payment. Im 65 years and i need my money to pay bills and to pay rent. I need my money to be reversed back into my account. I Have called billing and direct tv i found very hard to belive that a company like directv would take an old woman money why what kind of poeple are they.. They have no respect they are animals. I will call my lawyer on monday.
Directv in Los Angeles, California - They dont send the bill statement and cut off w/ notice
They ask for a credit or debit card saying that my first payment was going to be $76 but they took $186 never gave this money back nor credit over this! Then i ask for the monthy for $29.99. I ended up pay $65 a month because of hide charges. Now they cut the direct tv w/ notice i call them and ask them for my billing statements. This guy in customer service name Francisco starts giggles how unrepectful!!! This happen 8/16/13. I also spoke to manager she wasn't any help. Direct tv is a rip off no good channels at all.
Directv in Chicago, Illinois - Loss of channel 607
This channel had Gearz program, Hot Rod TV, Chop Shop as well as other auto related shows; and it had great fishing programs (all currently available on Saturday). If nothing is done about this, I am seriously considering going to another provider when this contract expires. I do not find any other channels that provide this same programming and the quality of shows that are on is poor. xxxxxx xxxxx xxxxx xxxx xxxxx xxxxx xxxxxx x x xxx xx x x xxxxx xxxxxx xxxxx xx x xxxxxxxxxxxx x x xxx xx x x x x xxx xx xxx xxx xx x x x xx x
What kind of boneheaded *** are you to remove a very unique and relevant channel like Cinemoi? I looked for this channel and all that was said was something about non-payment. Whose non-payment? Cinemoi or Directv? You need to settle your differences with Cinemoi and...
Walking through Best Buy, I allowed a young man to talk me into trying DirectTV. After an presentation of what would be grossly exaggerated savings, we ended up paying $100 for installation, because the technician supposedly could not use the existing satallite pole. ...
Directv in Leeds, Alabama - Jewish TV and The Smithstonyian Channel
We Jewish people in Alabama...Gadsden...would really like to see/have Jewish TV and the Smithstonyian channel. (sorry about the bad spelling). Was wondering if this was possible. I don't know why you are insisting we enter 100 words....but here goes....shy why you are not giving us Jewish TV but there are what seems like hundreds of christian programming. OK...need more words to fill this up in order to get this email to you..this is ***. *** *** *** *** *** *** *** *** and ***. ten more words to go....please get me out of this nightmare.
Directv in Merritt Island, Florida - My service goes out just about every day
I am so sick of Direct TV. I live in central Florida where it rains just about every day. So that means every day I lose my service for a time. Unfortunately I got roped into a 2 year contract I didn't know about until it was too late to dump them. Direct TV is the worst product on the market. God forbid if a hurrican hits I will not be able to get important information. Also, they stuck a new charge for HBO, Cinimax and other channels on my bill without my consent. HUGE rip-off company and I urge anyone NEVER to begin their service. You will NOT be happy.
My girlfriend and I moved to Louisville KY last year from Florida. We didn't really know anybody, so we asked our new landlady for advice on who to get cable through. She said the best way for us to go was Direct TV. As is turns out, her boyfriend was a sub-contractor...
Directv in Los Angeles, California - Rude
I am writing this letter to express my frustration and complaint against one of your employee, Irene at office number: (310) 964-5623. I was hoping to activate a new account as my daughter who currently has an account activated at the same address is looking to move out and no longer wishes to be the one responsible for the service. I was given the phone number of (310) 964-5623 to contact in order to activate the account. I tried to call that number 3 times, left 3 messages on 8/14/2013, and yet no one had to decency to contact me back. Therefore, I had to try again the next day. Well, on 8/15/2013 I was fortunate to have Irene picked up the call. However, I didn’t know I was in for an insult. Not only had I have to call the office again and again, when as a customer, it is the staff of Direct TV that should have the professionalism to return a customer’s call after they had left 3 voice messages. Anyhow, Irene told me that she did not think I was Kim, although I was able to provide any personal and private information she had needed, including my SSN, DOB, and address. Her reasons were that I did not sound like a 50 years old woman. I am sorry? What did I was supposed to sound like? An old lady on a dead bed? I was just trying to activate my account, trying to provide Direct TV with a paying customer. If Direct TV does not want my business I will have no problem looking for a new provider. I am not the company that is losing thousands of customers on regular basis. Therefore, my concerns are that since when did a company allow its employee to stereotype a person’s phone voice and suggesting that they are a liar? I truly hope that someone from corporate office can review Irene’s common sense and ethics in treating customers. How unfortunate for Direct TV to have Irene as part of the team.
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