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I talked to an agent Tuesday to get extension to pay make a payment on my bill. The guy said he talked to suprvisor and SUPERVISOR said yes make payment of 106.00 by 23rd of September and i asked him twice ok and there will be no service interruption and i was assured...
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Review
#1361159 Review #1361159 is a subjective opinion of poster.
Reason of review
Problems with payment
1.4
Details
Direct TV really sucks, The representative lied to me from the start, told me that as long as I paid my bill on time each month I would receive the promotional price which turned out to be not true and that is the only reason I signed up. Now I am stuck with a 2 year...
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Review
#1360989 Review #1360989 is a subjective opinion of poster.
Cons
  • Almost every aspect
  • I have had it for one week and i hate it
Reason of review
Poor customer service
Tags
  • Rip-Off

Directv in New Orleans, Louisiana - Direct TV is total crap!

1.0
Details
If your thinking about getting Direct Tv.....DONT DO IT!!!!! Worse service ever...they installed it it work one day then stopped working when I called to get help was told couldn’t come out for over two weeks! When said forget it I want to cancel it that was another ordeal. I know it sounds good when they tell you how much you can save but doesn’t matter even if they give it to you for FREE does it really matter if it doesn’t work?? #shameonthem
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Review
#1360831 Review #1360831 is a subjective opinion of poster.
Reason of review
Bad quality
I have been trying for 3 1/2 months to get someone to talk to over the phone. I'm told to go to the internet since they don't have phone service. I've been on the internet. I've changed my password at least 5 times. My user ID is my Email address, today after being...
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Review
#1360321 Review #1360321 is a subjective opinion of poster.
Reason of review
5 of the above
Loss
$185
Preferred solution
Full refund
1.0
Details
I called July 11th and cancelled Directv. I sent back their product, and obtained a receipt. Thank goodness I got a receipt. A bill came in the mail. I called them August 20th. Their tune changed when I told them I had my receipt. They told me I would receive my refund...
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Review
#1360296 Review #1360296 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$53
Preferred solution
Deliver product or service ordered
3.4
Details
After each and every power failure, my DirecTv receiver re records all previously deleted and watched tv shows, i.e. Law and Order svu etc. it gets crazy to have to delete these shows, sometime in the hundreds, even thou you can delete it from the main heading and not...
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Review
#1360187 Review #1360187 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.3
Details
I am very upset I stop getting a bill not sure why put when directtv became directtvatt they changed the price of my bill the raised the price of my proactive plan all with out my permission or my knowledge they when I called to speak to some one about it they hung up...
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Review
#1360108 Review #1360108 is a subjective opinion of poster.
Pros
  • Used to be the best but now they are just okay
Reason of review
Pricing issue
1.0
Details
When we bought our new cell phone from AT&T, we were talked into getting Direct TV. At first it seemed like a good deal. Direct TV was to come out a rewire our house with new cable. The install guy talked us into going with a wireless system that cost more money. He...
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Review
#1360105 Review #1360105 is a subjective opinion of poster.
Reason of review
Bad quality
1.8
Details
The print is so small that I cannot read it and I have 20/20 vision. I have complained to DirecTV but nothing has been done. I am sure I am not the only one who has the same problem. DirecTV please listen to your subscribers and do what they want not what you think is...
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Review
#1360093 Review #1360093 is a subjective opinion of poster.
Reason of review
Bad quality

Directv - Rude sales person

1.0
Details
Just got a call form a sales person form direct tv and was trying to explain something to them and she hug up on me. Why call if you are going to be rude please find a job doing something else.
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Review
#1360072 Review #1360072 is a subjective opinion of poster.
Reason of review
Poor customer service