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Directv in Williamsport, Pennsylvania - DirectTV couldn't show a movie even though it was listed on TV.

DirecTV couldn't show a movie that was displayed on our TV. It was a BIG banner under the channel 125 Cinema section. I sent a text message to the number listed and the message sent back said to call the customer service and enter an extention #. I called and the menu would not let me enter the extention #. I asked to speak to customer service. After about 5 minutes on hold a young man asked what movie we wanted to see. I told him. He checked and said it was no longer available. I asked why was it listed on my TV as I was talking to him. He could not answer!! All he could do was apologize. We are VERY disappointed in the service AND RESPONSE.
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Review
#351481 Review #351481 is a subjective opinion of poster.

Directv in Atascadero, California - DIRECT T.V. fraud with NFL services

We were pitched Direct T.V. at Cosco Store in Redding California. Since I am a Cosco member for over fifteen years I trusted the salesman on the floor selling us the package of Direct T.V. as I believed Cosco wouldn't have cretians or shell gamers pitching their services. we signed up. We found out later they added NFL Sundays package to our bundle. Both my husband and I do not want to watch football (sorry) When I found out they were charging us after not seeing a charge for this service on our bill for six months, they automatically renewed this service which we were unaware we even had. When I called to explain our situation. The rep from direct t.v. told me it was on the bill and I couldn't cancel. They were charging us $32.99 a month for a service we never ordered and then told us they sent us a bill and if we didn't cancel it was automatically renewed?????? This is big timed fraud..Look up Direct T.V. record online, its not good. Buyer beware of this company!!!!!!
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1 comment
Anonymous
#555752

Sams,Walmart and Cosco all have to know of the underhanded practices of DTV but choose to look the other way for the money that DTV pays them for allowing DTV to sell their scams to honest people in their stores.I have written Sam's and Walmart both online telling them how I feel about this dirty practice. Hopefully this will be your only problem with DTV but somehow I bet not.

Review
#351474 Review #351474 is a subjective opinion of poster.

Directv in West Fork, Arkansas - DIRECT TV DID MY GREAT GRANDFATHER RISE?

I pay Direct TV for the largest package deal per month and I could swear that my great-father has rises up and is making the movie list schedule daily!! Are you kidding me?? Every single night there is MAYBE one movie from the current year.. Always 1970's, early 80's. Then it's probably foreign or a documentary!! Grrr... And what is with all the darn *** on like 5 different channels every day of the week? Thank God I have parental control for my 12 year old daughter!! My 24 year old son came for the weekend and I woke up in the middle of the night hearing ooohs and aahs! Thank goodness he was tired from his long trip home and was sleeping..awkward!! I'm soo very displeased and sick and tired!!!!! Getting new quotes!! Paying closer to $200 than $100/month for this bull ***!!
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1 comment
Anonymous
#554563

Dtv has no control over what networks air. These networks air the same things on all providers

Review
#351261 Review #351261 is a subjective opinion of poster.
Loss
$165

Directv in Rochester, New York - Direct TV Promise

NO LOCAL FOX CHANNEL AGAIN!!!!! THIS HAPPENED LAST YEAR, AND WE ARE 4 MONTHS INTO THIS YEAR. DIRECT TV PROMISED TO PROVIDE ANOTHER FOX CHANNEL IF YOU CANNOT RECEIVE IT OVER THE AIR. THEY LIE!!!!!! NO NFL, THIS SUCKS! THE ONLY WAY TO TO PAY FOR THE NFL PACKAGE TO DIRECT TV FOR $199.00 OR GO OUT TO THE BARS AND SPEND MONEY AND DRINK AT 10AM IN THE MORNING. WHY WOULD YOU MAKE A PROMISE YOU CANNOT KEEP. WE ALSO PAY DIRECT TV FOR LOCAL CHANNELS, GO FIGURE. IT MAY BE TIME TO TRY CABLE OR DISH AGAIN.
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1 comment
Anonymous
#567101

I dropped Time Warner for Direct TV and now I cannot get channels that are legitimate parts of my packages. No Laker games...and that is normal for Southern California?

Look, these are part of the subscription agreement. I should not have to pay extra for away games and should not be deprived of local games.

At least, until negociations are completed, we whould get the games, only, on one of the paid subscription channels, not the rest of show hours.

Only the games.

People, put yourselves in our shoes.

Review
#351198 Review #351198 is a subjective opinion of poster.

Directv in New Holstein, Wisconsin - Direct TV lied, their equipment is substandard to satelite dish.

You can DVR shows on every reciever in your house ,however, you can only watch one show at a time. It is crazy useless!! Dish customers also be prepared to lose your pause and rewind live tv mode. They assure you when you sign up that they can do everything dish can and more...LIES. Installers do not know what the *** they are doing. Be prepared to be without tv for 2 WEEKS! Be prepared for 15 useless phone calls and frustrustion beyond imagination. IDIOTS, ALL OF THEM. When you call them out on lies you can cancel for $440!!!
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Review
#351155 Review #351155 is a subjective opinion of poster.
Loss
$440

Directv in Atlanta, Georgia - My Bill changed almost every month

I have dealt with both Dish & Direct TV. They are both *** I get a 1 year deaL AT $34.95 AND AFTER TWO MONTHS i GET BILLED $59.99 AND HIGHER AS THE 1 YEAR PACKAGE goes on. I call and get a different answer every call. No one will correct the problem. I gave up Dish for the same reason and found Direct TV no better. They just say what they want and do something else. I bet they pay "sign Up employees" commission so they turn out to be running a "Com Game" I am feed up with both companies.
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Review
#351120 Review #351120 is a subjective opinion of poster.

Directv in Santo Domingo, Distrito Nacional - Satellite direct tv

http://www.satellit-edirect-tv.blogspot.com SatelliteDirect´sonline TV technology allows you to watch over 3,500 HD channels right on your PC.There are No subscriptions/monthly fees,NO hardware to install and NO bandwith limits.Cancel your cable service today and enjoy our service 24/7 Satellitedirect.com does not host any videos or TV streams on our website.We provide an easier access to these streams which are otherwise freely available on the net channel names,content,and trademarks are the property of their respective owners We are not affiliated and we do not claim to
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Review
#351114 Review #351114 is a subjective opinion of poster.

Directv in Phoenix, Arizona - DIRECT TV SUCKS! They make me want to cry almost every time!

IT's almost EVERY month that something is either added or wrong with my bill or the equipment does not work correctly. Cancel NFL, and a month later it's back on your bill! "OH...now I have Cinemax....where did that come from??!" If you call...the attitude, the anguish that you will experience is probably the worst there is. The first level customer service people act like you work for them....it's like the soup nazi, and you have to beg for service or help! I have been in Corporate/Major Account Sales for over 20 years and I have not seen anything like it before. Almost every call with them has been a minimum of 45 minutes long. There billing system is atrocious! As soon as I am UN-LOCKED from my 2 year commitment, I am GONE, and never looking back! Cox or Comcast is 100X better than DIRECT TV! Do not try DIRECT TV even if you REALLY want the Entire Home DVR service....it's not worth the PAIN!
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Review
#351018 Review #351018 is a subjective opinion of poster.
Loss
$80

Directv in Covington, Georgia - Bait and switch tactics.

We just had dish installed. The man came and installed. Good enough. However, While he was here he spoke to my mother who lives in the small house 20 feet from this house (a mother in law suite). He told her the cable could be installed there but he would need my husband to approve it. When he called my husband he asked if my husband wanted the cable installed as he has requested originally. My husband had been told by your office he could not have cable installed in the mother in law suite next door on the same account so he said he wanted it the way he had ordered originally. My husband was not told my mother could have it at her home. They installed and she didn't get cable. Now the installer says it is too late to change this. I want this changed. My mother is upset it was offered to her then not done. My husband is upset he was not informed of the offer to put it into her house. I'm upset that both of them are upset. Will you fix this or not? This is not a good way to start a new service.
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Review
#351013 Review #351013 is a subjective opinion of poster.
Loss
$51

Directv in Pigeon, Michigan - DirectTV defrauds consumers!!!

In order to get us to continue using Direct TV instead of switching to our bundled telephone services change to Dish TV their representative offered us to cut the cost of our service and add free HD for life along with HBO, CMAX, Starz, and Showtime. The representative also promised free sports on sunday, installation, and some other channels. When the installer showed up he found we didn't get the HBO and Showtime so he had us talk to the service rep he was using to setup the system and that rep said she'd add the HBO and Showtime. When we had a problem with the channels not showing up the next day we called in only to be notified that our service was $56 instead of $38 and they refused to honor the original price without dropping the service warranty and Showtime and HBO. *** artists. We are working with the Attorney General to get them to drop us without having to pay $460 disconnect fee. We have constant problems with reception when it rains, snows or the wind blows hard.
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#350973 Review #350973 is a subjective opinion of poster.