Directv in Willimantic, Connecticut - Poor service and qustionable billing practices. Be Aware
Directv in Muncy, Pennsylvania - Keep losing local channels
Directv in Omaha, Nebraska - Direct TV refund..return
Update by user Nov 01, 2012
Well,30 days later and still waiting for my refund. Called and asked where it was, told, I would have to wait another 30 days for the money after they received the equipment, From the sounds of it, I don\'t think I will ever get my money back.
Original review posted by user Sep 30, 2012Received an email that my account was past due. Called in to find out why? I was due a refund for installation that they couldn't do. I need them send boxes to return equipment. I have called 3 times to get my boxes only to find out they sent it to my old address. Now I have to wait another 3-5 business days to hopefully get the boxes. And they won't give me my refund until they get the equipment. *** on the phone stated they updated the billing address but did not update the shipping address so this is my fault?????
Directv in Schaumburg, Illinois - Extended agreement when adding new TV
Directv in Tulsa, Oklahoma - They turned off my programming
Directv in Miami, Florida - NFL put on bill with no permission
DirecTV charged me for services I didn't order
Update by user Oct 30, 2012
FILE A COMPLAINT WITH THE ATTORNEY GENERAL!! (link in original complaint)
I did what I said I would do - told DirecTV personally, complained all over the web, and filed an AG complaint. In response to the AG complaint, DirecTV refunded the money they had charged me, and removed me from the automatic update list for this optional item!
That took approx 2 weeks for DirecTV to respond to the Attorney General\'s office, and 2 weeks to get back to me. Try it for yourself!
Original review posted by user Sep 29, 2012DirecTV is unethical and uses unfair business practices by charging customers for services they didn't order, and then refusing to cancel these services or credit the charges. They excuse and justify this unfair practice by stating "that's what you get when you signed up with us." We don't have to take it. Join me in filing a complaint with the California Attorney General (or the AG in your state) about DirecTV's unfair business practices: http://oag.ca.gov/contact/consumer-complaint-against-business-or-company The people and their Attorneys General should file a class action lawsuit against DirecTV for damages and force them to use fair business practices.
Directv in Charlotte, North Carolina - DirectTV Customer Service Reps RUDE!
Directv in Waco, Texas - Never sent labels to return equipment and trying to charge me for it
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