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I tried to order service in TX, but since I use the same phone No connected to my account in AZ, the direct tv clerk said [hiding behind the FCC] that I could not order service in TX to the same phone No. Is it really possible that the Feds hold that much power?...
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#335914 Review #335914 is a subjective opinion of poster.

Directv in Phoenix, Arizona - They try to Pull the wools over your eyes

When I signed a 2 year contract with direct t.v. I was told there was a price lock and it wouldn't go up for the first year. I signed up in Dec 2012 and in Jan I noticed the remote went up $1.00 each as I started reading through the bills every month they were slowly raising one thing or another. Then the Viacom drama happens: Do they understand what a day without spongebob, sandy, patrick and squidward means to a household with kids. No vh1 etc... I think we should be compensated for loss programming! They had the contract with Viacom....We had a contract with direct t.v. so they broke the contract by not delivering what they promised!God forbid your late with a payment, they charge you a late charge I am so sick of getting screwed over by these big companies I want compensation!
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1 comment
Anonymous
#539489

Agree, they broke their contract with the public without compensation to the users, if anything my bill went up a few more dollars, from 98 to 106. But I do gotta say dish network and phone companies are right up there with direct tv. They want more and more of your money but there is no compensation to us the consumer for their breech of contracts.

Review
#335905 Review #335905 is a subjective opinion of poster.

Directv in Albuquerque, New Mexico - Spent 55 minutes on phone with Direct and problem wasn't resolved

Problem withthe colors on TV screen - either colors way off or black and while. Initally on hold for almost 10 minutes just to speak to technical service. Finally spent 55 minutes jumping through their hoops to resolve without repairing the porblem. First I had to INSIST on speaking to a supervisor. Put on hodl for at least 10 minutes. Expect they thought I'd go aweay. Then, I had to INSIST on a repairman coming out, but have to pay for that even though I have a home warranty on THEIR products. Their "techs" were on the clock during that 55 minutes, but I'm loosing time as I work at home. I coudln't accept incoming calls as afraid to click over and I might loose the so called "tech." Surely one of the other cable companies would be much better...sure thinking about changing providers.
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#335823 Review #335823 is a subjective opinion of poster.

Directv in Frankfort, Kentucky - Direct t v robbed me

i helped a handicap lady get direct tv she became ill and couldnt pay bill and direct tv had my account information and drained my account they robbed me they just didnt use a gun now thanks to them i have late fees at the bank and my rent isnt paid and my sick daughter that has been hospitalized for three months her rent wont be paid for this month either i have been paying hers as well i have been with the frankfort plant board for three years and never have i had a problem i wouldnt recommend direct t.v. to ever get any of your information or without you wanting to get robbed
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1 comment
Anonymous
#521885

You probably signed up to be a cosinger. So if the other woman couldn't pay - they would come after you.

It's your own fault. Pay attention next time when you sign someone up for things.

Review
#335822 Review #335822 is a subjective opinion of poster.
Loss
$969

Directv in Westport, Connecticut - High moving fees

mad moving from secong floor to first company charging me 138.00 dollars rather cancel contract and pay 20.00 dollars remaing months ..........unfair i really do not recommend contracts they blow ur mind does any one have this same issue..................... i could understand a lower charge but it is only from one floor to the other is nothing to another address if it was'nt for my children i would stay without service cause i don't have time to watch tv please help in this matter really need suggestions or reccomendations thanks from a very concerned client:(:(:(:(:( good day
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#335683 Review #335683 is a subjective opinion of poster.

Directv in Salt Lake City, Utah - RIPPED OFF

DIRECT TV FAILED TO TELL MY SON ABOUT THE LENGTH OF TIME NEEDED TO BE WITH THEM IN ORDER TO GET THE FREE MOVERS DEAL THEN CHARGED HIS CARD FOR THE MOVE AND HIS DADS CARD FOR A SMALL FEE TO GET SERVICE AT HIS HOME NEVER RETURNED THE MONEY THEN PUT US ON HOLD FOR 45 MINS ONLY TO END UP TREATING US LIKE SH SO WHEN THE CONTRACT IS DUE THEY CAN SHOVE IT UP THEIR uno wats I WOULD NOT RECOMMEND DIRECT TV TO MY WORST ENEMY FOR THEM TO GET SCREWD OVER EVEN THOUGH THEY ARE MY ENEMIES
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1 comment
Anonymous
#521109

How old is your son? Sorry, but I get really irritated with complaints that start with "xxxx company failed to tell us xxx" NO.

Your son (who I assume is an adult) FAILED to ASK the right questions. It is not necessarily any company's responsibility to act as if their customers are children and somehow insure that they have all pertinent information.

It is the consumers responsibilty to read their agreements and ask questions. People seem to take no freaking responsibility for themselves these days!

Review
#335573 Review #335573 is a subjective opinion of poster.
Loss
$70
As soon as the Olympic coverage began on NBC, we began having problems with our Directv service. We can watch 15 minutes of Olympics coverage on NBC, and then we COMPLETELY LOSE about half of all of our TV channels!!!!!!!!! We have called Directv three times in the...
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7 comments
Anonymous
#527985

The beginning of the Olympic Closing Ceremony looked awesome. Wonder how the rest was????....I WOULDN'T KNOW, I have DIRECT TV and IT CUT NBC OFF RIGHT IN THE MIDDLE OF THE SHOW due to "technical difficulties".

But not a problem, another summer olympics closing ceremoney will be on again....in another 4 freakin' years! Direct TV, how do you screw up the Olympics?

Really? REALLY???

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Review
#335569 Review #335569 is a subjective opinion of poster.

Directv in Jamaica, New York - Direct scam Tv,

I enterd in to a agreement where by Direct tv was going to bundle with Verizon because where I live ( on Queens blvd) Fios wasn't available and this is 2012 and its still isn't. I agreed to this bundle deal and I was told it would cost no more than 126.00 for everything High spd Internet, Phone and Direct tv. It snowed the day the Direct tv was to be installed so I had to reschedule with Verison aswell. The next week Verision shows up and they do the installation , no problem finally a week after that Direct Tv finally shows up. I call in and say that all is bundled so I will only get one bill. Two weeks later I get a bill from Direct Tv 184.00 and that it is not bundled I call up and they give mr the run around saying they never agreed to do that and if they had it was because Verizion installed first . I call Verizon they say its Direct Tv and on this went , almost 2 months ago I told them I can no longer pay this amount and come get your ***, they're still sending me bills even though I removed it.
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#335541 Review #335541 is a subjective opinion of poster.
I've been a directv customer since 1996. There have been a few times when I suspended service, for example, I was moving. After I suspended service last time and went to turn it back on the receiver wouldn't power on. I called and they did do one thing that was...
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1 comment
Anonymous
#523325

They just did me like that a few mins ago...and the lady told mei was ready for a upgrade free i dont have to pay for nothing and i want go under another contract so i switch to a diff company now directv sayin i wad under a contract nni will b bill for $400 im not goin to pay because that lady said i didnt haveva new contract been wif em since 08

Review
#335535 Review #335535 is a subjective opinion of poster.

DirecTV live Olympics not working!! tech problem per DirecTV!

DirecTV special Olympic's Tech said customers cannot log in to see LIVE Olympic Coverage!!! always a problem with access to DirecTV specials -- customer since 2004!! But NO live coverage!! On hold for 15 min, then transferred to the Special Tech for the NBC Live coverage..on hold again for 15 mintues,,,then tech said...Oh there's a problem, NO ONE has access to the Live Coverage as PROMOTED by Directv and NBC........!!! Always a problem with DirecTV and their Specail offerings........usually passwords and log in don't work..they CAN't Keep up ---- need revising of their tgech' skills.
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1 comment
Anonymous
#520985

Yeah, when they say no one has access, they must just mean DIRECTV subscribers. I have Time Warner Cable and it was no problem signing in and viewing the live streams.

Review
#335506 Review #335506 is a subjective opinion of poster.