Latest review first
Directv in Austin, Texas - Less Channels - Bill stays the Same?!!!!
I just don't get the justice in this. I had to sign a two year contract with Directv when I got my install and chose my package. Well my package has changed - NOT my choice!!!! Channels were taken away from the package that I want and have paid for!!! I want at least 26% of my bill reduced, because I lost at least 26 channels from my programming package. Why is it the consumer that is always on the losing end of all of these behind closed door decisions. And no you did not make this decision on our behalf!!!!
I am extremely pissed off that direct tv cancelled all Viacom channels or have a 30% increase on your bill. Those were the channels with the best shows because out of the millions and millions of movies out there theses jerks want to show the same *** movie back to...
Directv cut channels but bill is the same!!!
Directv should fight with Viacom or whomever behind closed doors the customer should not be bothered with such nonsense. Also is you take away 26 channels the reduce the amount we are paying that would be the RIGHT thing to do. Just interesting that all the other sat and cable providers still have the viacom channels. I called the customer service line but I am sure the rep is reading off a que card of what to respond if a customer calls with a viacom complaint, she could care less and no discount was offered. I feel the contract I agreed to was broken by Directv, if I decided to pay 50 less dollars each month how would that be?? They would disconnect me anyway this whole thing was very poorly ececuted by them and I want a customer favorable response.
I cannot Stand Directv
I hate that I have directv. They dropped the channels I watch all the time!!!!!! I feel it is unfair as *** that we still have to pay the same amount, when we cannot see alot of the channels that we watch on a daily basis. I don't really know who to believe (Viacom or Directv) about why this happened and reallly could care less who's fault it is, but I blame directv because I have been a loyal customer for a few yrs now and I feel they should have done whatever possible to help their customers. I called the other day to drop my services and they told me it would be $200.00. I have had billing problems with them in the pass, yet I stayed loyal. F that now!!!!!!!!!!!!!!!!!!!!!
I cancelled my direct TV in May. Now 2months later they send me a bill for a pay per view supposedly from 2004???? They say that the pay per view was stuck on a sim card that I sent back to them. this is absolutely ridiculous. And that as a consumer, I'm not going...
Directv in Washington, District Of Columbia - They bougered my bank acount.
we could not aford anymoore so we canceld our contract and they said they would send boxes for return. well got boxes and the return labels they said a driver will be there in a few days 2 pic up. then i waited for them 2 come about a month they sent me a bill for $300.00 my bill was paid in full when we canceld . they took it out of my acount then i get a letter from the bank i have $ 600 in overdrafs ilost it all its sad 2 pic on senior cit/fixed income.0
Directv in Atlanta, Georgia - No sound for cnn and the weather channel.
no sound for the cnn or weather channel.we already dont have HLN.what is wrong with you ppl? the reception sucks, goes out when ever there is a cloud in the sky..not impressed with direct tv..we need the weather channel.i will have to move to get away from direct tv and will tell everyone i know not to get direct tv bec. of service and the greed for more money..this is also a true hassel to get this posted.i have to write at least 100 words..this sucks too.you are going to loose more than you gain as far as i am concerned
Directv in Los Angeles, California - Customer Service rep. took an extra $100 from checking acctount!
I made arrangements to bring my account to current in two payments. I paid $100 on June 30, 12 over the phone via debt card. Arrangements were made to pay $88 on the July 5, 12. I called on the july 3 to pay $88 which should have been noted on my account that is was due. I gave my debit card number and $188. were taken not $88. So when the cust. serv. person called back the transaction I said "No, not $188 only $88 was my payment". She said it was too late that she had already taken that amount. After talking to a supervisor immediately after the transaction, she told me she was submitting to financial department for the refund it would take 7 to 10 days. Today is the 10th day and they tell me that its still and open request and no one has been assigned to the problem! I now have overdraft fees due to the money not back in my account which was not my fault!!!!!! Each time I ask to speak to someone else they all say there is no one else and no one to complain to either!!!!!!!!! Not a good way to cover their mistakes I say! Lori Jerome 626-484-4581
Directv in Houston, Texas - Direct TV can go Directly to H---
i needed service so i contacted Direct Tv. I was to be getting a bundle of tv, phone, internet for one low price. So i signed a 2 year contract. They came out on a friday to install the tv. i asked about my other 2 services and was told they contract that out and withend a week they would be out. after 2 wks and several phone calls i was informed that where my house was located there was no phone or internet service available. so i had to sign another 2 yeat contract with verizon for my phone and internet. i couldnt get out of my contract with direct tv either. the price went up on my first bill, everytime it sprinkles the tv goes out, even though they said on there tv adds to the contrary.and now i pay 70.00 a month for The Top 250, and loseing all the Viacon channels sucks. My kids love spongebob and that was one of the reasons we got Sat, the main reason for getting Sat was because they took free tv from us, the cable and Sat companies have us by the balls. no more free tv, just like they wanted it to be.now were are in the line of fire when they play there money game.
Directv in Oklahoma City, Oklahoma - I am not happy with Direct TV
I have a contract with Direct TV, for channels that I would look at the most, they have lost the contract with another company, now whose fault is that, we pay our bill's, so why not do your part to keep your customers happy, all the channels that are gone are the best. I do believe in Direct TV that you will work out this ordeal, it has been to long. I just think about other companies that have saterlite tv, do they have the same problems, I would even think about changing my company, but is it worth it. Thanks for your time.
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