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There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
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Anonymous
david meyerowitz

{{Redacted}} 214-837-5601

Anonymous
Anonymous

Someone is using my name and information from my resume! I am innocent and im not the one who did that. Karma will surely get back to you!

#161083
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
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Anonymous
GARY

I also got this call today. Went online to check it and found this link, I was suspicious because they said that I had to do it today before 9 pm (big red flag). I called the ...

Anonymous
M.Pate

Got this scam call today also. Don't be too ashamed if you for taken...I'm a PI and they has me listening to it for a while because they knew my name, my address, my account i...

4.8
I liked
  • Pricing
I didn't like
  • Bad reception in bad weather
#806952
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
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Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews

Directv - Im so mad direct tv should go out of business

Directv
#1128252
1.0
Details
I been trying to get a hold of a supervisor and my phone call keeps getting disconected and i would want to know why the the people that are getting the phone calls dont know how to do there job i told this guy let me talk to a supervisor and he said no and i told him let me talk to a supervisor and he said know so i told him he was a ***
Comment
Show
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability

Directv - U guys suck big time

Directv
#1127867
1.0
Details
I need a supervisor to call me or send me a email your people dont know how to take care of the costumers and i called 3 times in 1 day and u guys dont help i need to talk to a supervisor
Comment
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Directv - Had to pay to ship my boxes back

Directv
#1131073
1.4
Details
Since my new address was not on file and they mailed the return box to my old address I had to get a box pay for it and postage. Also my final bill was over for hundred no I did not terminate early add on the equipment grand total $650 plus mailing cost!!!!!
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Directv - Hate new guide format

Directv
#1131568
I hate the new guide format. It's a pain to use. Why do you always have to change things by making them worse? Don't fix what ain't broken. Please put it back!!!!!!!
Comment
Show
We were sent an offer from Direct TV to come back with offer code WBK11. The offer consisted of 145 channels for 19.99 per month, free installation and a $200 visa reward card. We called back in February 2016 to take the offer. We had issues with getting the service at...
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Anonymous
Char roadway

Dropped Directv after 16 years and switched to Dish. Now they are all over us with special offers. If they had treated us like a valued customer we would not have left. You wo...

Anonymous
Jim Reeves

Trying to RETURN to Direct from Spectrum. However Direct has already lied to me on three different occasions regarding me receiving documentation via email. The fourth person ...

Utica, Kentucky
#899476
Reply to reviews
Fox News 360 is being blocked. This needs to stop! 2 days in a row this channel is unavailable starting at 6 am. Is this intentional??? Please fix now! This is Fox and friends morning show! Fix now! Fix...
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Anonymous
Linda Glozzer

I can't believe we pay so much money and can not even watch football on fox! If it's too buy football package forget it! I pay enough, ready to change and we have been with di...

Anonymous
DRJ829

So once again the customer suffers the NFL is on Fox,no football on Sundays that's absolute ***,the Sunday Ticket should be free if care about customer service Direct Tv.

#948918
Reply to reviews
I can't even begin to explain the *** this company puts you through with billing. Read it yourself. This explains just this one instance. Bryan: Yes. The tracking number shows it has been received on the 3rd. We are supposed to get a refund to our credit card when...
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Anonymous
Fred Sharpe

After reading all of these horror stories from DTV and various other rip off cable companies. I decided 6 months ago to ditch all of these blood sucking leeches. I bought an o...

3.2
I didn't like
  • Poor customer service
#1003757
Reply to reviews
Directv - Sales Representative Lied Regarding Sales Offer
Directv - Sales Representative Lied Regarding Sales Offer
Directv - Sales Representative Lied Regarding Sales Offer
On 9-14-17, I was approached by a Direct TV sales representative, offering promotional sales for service. Since I had Uverse service and was looking to lower the cost of my current service and was told Uverse would no longer be offered within the next two years, I...
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Anonymous
Anonymous

yeah they scammed me too.

1.0
#1104395
Reply to reviews

I have been a Directv customer for nearly 10 years. However, after constant rate hikes and horrible customer service experiences, I decided to make a change. I cancelled my Directv service in December. I was told by them that I would have to send back my leased...
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Anonymous
Anonymous

Thats my current dilemma. I just received a new bank account and new debit card. Someway somehow they still had access and made this charge and saved my new card information....

Anonymous
Anonymous

AnonymousChecked bank account this morning. They have debited $580.35. The language in the contract states that if they have a card on file, they can "satisfy" any amount. It ...

#225477
Reply to reviews
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
My deal was for $110.00 per month + tax - TV, Internet & phone. Within two months of bundling the 3, ($10 savings?), the bill was $175.02. Two months later it was $233.63! No one could ever give me a straight answer. I was told I would incur severe penalties if I...
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Kasann41
Kasann41

Ive veen there just attempted to get internet they screwed that all up charged me twice etc..long story short. .i had dtv bills too what they said would happen and what actual...

Anonymous
Anonymous

If you have paper statements showing the contract amount, file a Small Claims Court action and simply bring the paperwork with you on the day of your appearance. Many people s...

2.5
I didn't like
  • Breaking our agreement
#1012408
Reply to reviews
Directv's recently introduced new screen format is awful. It is extremely difficult to read and ease of use in the previous navigation (e.g. Manage Recordings to name just one) was traded off for a nonsensical menu. It looks like this was created by someone in front of...
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Anonymous
Angry customer

I agree with the first review of the new screen format. It's awful! You can't even do a search for "other showings" from within a recording. The function appears to be there, ...

1.5
I didn't like
  • Not good service
  • Changed screen to unreadable
#1130736
Reply to reviews