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There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
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Anonymous
Anonymous

If you drop kswo in Lawton,ok I will no longer be a customer of Directv. That is where we get all of our local news. I will go back to Dish network.

Anonymous
Chris knight

Called direct tv Sunday sept 17, was on hold for 90 minutes. Questions about why thyou red zone was now off of our channels to watch. We have the NFL package which they sai...

#161083
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
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Anonymous
SRams

I was called today. Caller ID was DirecTV's 800-531-5000. The real Directv said some how the Scammers have found a way to mark their Caller ID number with the real Directv 8...

Anonymous
Carrie

FYI, they are getting tricky. I just got the same call, exactly as stated. Only now they explain that the reason they have you pre-pay with an Amazon Giftcard is because they ...

4.8
I liked
  • Pricing
I didn't like
  • Bad reception in bad weather
#806952
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
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Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews
Directv - Tired of waiting on hold
1/1

Directv - Tired of waiting on hold

Directv
#1101985
I received an error message on my screen and wanted to call and make sure I wasn't being charged something I disconnected a long time ago, I'm still on hold while typing this over a fucking hour later. *** *** and more ***
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Directv - Crooks!!

Directv
#1101194
1.0
Details
Signed 2yr contract on price 1 yr ago. Now $58 higher. Called several times and was told that it would be adjusted to correct price but she couldn't do it got transferred 3 times. Finally was told that the person I had to talk to was busy and will call me back in 15 minutes. This happened 4 times in a week!! No call yet!! Lies,lies,lies!!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Directv - Hacks
Directv - Hacks
1/2

Directv - Hacks

Directv
#1069243
3.7
Details
I had direct tv installed 2 months ago, the day of installation, i was getting ready for a work trip. Didn't pay attention to installer. Just got home and this is what he did.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Directv - Not able to view the Chiefs vs Patriots NFL 1st game of the Season

Directv
#1097979
1.0
Details
MAKE SOMETHING HAPPEN TO GET THE GAME ON DIRECT TV!!!! WHAT GOOD ARE YOU IF I CAN'T GET THE GAMES, MOVIES ETC..... THAT I WANT TO SEE???!!!! NUFF SAID! I THINK I WILL GO BACK TO SPECTRUM! DIDN'T HAVE THIS PROBLEM. WIFE FELT THEY WERE TO EXPENSIVE. I WILL PAY THE COST TO BE ABLE TO SEE MY SPORTING EVENTS ON THE DAY, TIME THEY ARE TAKING PLACE WHILE IN THE COMFORT OF MY HOME!!! {{Redacted}} BULL ***! BULL ***! BULL ***! DID I GET THE...
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
We were sent an offer from Direct TV to come back with offer code WBK11. The offer consisted of 145 channels for 19.99 per month, free installation and a $200 visa reward card. We called back in February 2016 to take the offer. We had issues with getting the service at...
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Anonymous
Jim Reeves

Trying to RETURN to Direct from Spectrum. However Direct has already lied to me on three different occasions regarding me receiving documentation via email. The fourth person ...

Anonymous
Cristina Lopez

I am glad I read this reviews before I commit to a 2 year services. I received the same offer to comeback and it was tempting. I will stay with what I already have. I paid for...

Utica, Kentucky
#899476
Reply to reviews
Fox News 360 is being blocked. This needs to stop! 2 days in a row this channel is unavailable starting at 6 am. Is this intentional??? Please fix now! This is Fox and friends morning show! Fix now! Fix...
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Anonymous
Anonymous

I agree! Thank god the Democrats did not win, if they did, this country would me a mess. *** the liberal Democrats.

scarlar42
scarlar42

DONALD TRUMP the best president in my 60 some years of life!

#948918
Reply to reviews
I can't even begin to explain the *** this company puts you through with billing. Read it yourself. This explains just this one instance. Bryan: Yes. The tracking number shows it has been received on the 3rd. We are supposed to get a refund to our credit card when...
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Anonymous
Fred Sharpe

After reading all of these horror stories from DTV and various other rip off cable companies. I decided 6 months ago to ditch all of these blood sucking leeches. I bought an o...

3.2
I didn't like
  • Poor customer service
#1003757
Reply to reviews

I have been a Directv customer for nearly 10 years. However, after constant rate hikes and horrible customer service experiences, I decided to make a change. I cancelled my Directv service in December. I was told by them that I would have to send back my leased...
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Anonymous
Anonymous

Thats my current dilemma. I just received a new bank account and new debit card. Someway somehow they still had access and made this charge and saved my new card information....

Anonymous
Anonymous

AnonymousChecked bank account this morning. They have debited $580.35. The language in the contract states that if they have a card on file, they can "satisfy" any amount. It ...

#225477
Reply to reviews
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
My deal was for $110.00 per month + tax - TV, Internet & phone. Within two months of bundling the 3, ($10 savings?), the bill was $175.02. Two months later it was $233.63! No one could ever give me a straight answer. I was told I would incur severe penalties if I...
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Kasann41
Kasann41

Ive veen there just attempted to get internet they screwed that all up charged me twice etc..long story short. .i had dtv bills too what they said would happen and what actual...

Anonymous
Anonymous

If you have paper statements showing the contract amount, file a Small Claims Court action and simply bring the paperwork with you on the day of your appearance. Many people s...

2.5
I didn't like
  • Breaking our agreement
#1012408
Reply to reviews
I live in the Houston Metropolitan area. We recently some catastrophic weather that caused some terrible flooding over many parts of the city and surrounding area. I had a problem with my receiver Sunday 8/27. Tech support tried to help me get everything reset but to...
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Anonymous
Anonymous

Anyone living near Houston and complaining about appointments for service is a giant D-bag. These companies are extremely busy and you are not their only priority. Just beca...

4.6
I liked
  • Product provide is great
I didn't like
  • Service and installation at this point is garbage
#1095415
Reply to reviews
The past week dealing with Direct TV and AT&T for the bundle deal has been a living ***. Since July 25th, 2017 I have spent over 14 hours of my time going back and forth with customer service representatives trying to figure out why they keep changing my account every...
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#1081807
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