DirectTV came to install Wireless genie. Next morning, one of genie's did not work, called and scheduled appt with DirectTV.
Techician (Andrew) did not show but called and said that someone would be out next morning...no show. Andrew should have reschedule the appointment for me but did not do his job. Now I have to wait another day before getting service. Another thing, customer agent wanted to verify my account but I did not my four digit code and agent would not let me reschedule but the day before none of customer agents ask me for that code.
The amount of money I paid every month for the worthless channels I get is outrageous. DirectTV/AT&T know they can get away with because of their company size.
Product or Service Mentioned: Directv Technical Support.
Reason of review: Poor customer service.