State: Arizona Product: Directv Service Transfer Clear all filters (0 of 90 reviews match)
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Direct TV and their commerical "if you move, take your receiver and Direct moves with you.We moved and hooked up our receive to the Direct TV system already in our new house. We call Direct and was informed that because we had not been with them for over a year, they...
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1.0
San Manuel, Arizona
Product
Directv Service Transfer
I didn't like
  • Answers that representive gave me today may 26
  • Billing practices
#893962
Reply to reviews
We've had many bad experiences with Directv's customer service over the years but nothing compared with the one we just experienced over the last two weeks. I will try and summarize because the whole fiasco was over many days and hours of on the phone conversation with...
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bobs2015
bobs2015

Yes, this is DirectTV. Best to avoid them in my experience.

1.5
Product
Directv Service Transfer
I didn't like
  • Over all contract pricing
  • No responsibility for their equipment
  • Sneaking additional fees onto my bill
#771810
Reply to reviews
They are horrible. I moved in Aug and called to move my service. I had the NFL package in 2014, when I saw the charge on my bill I called to cancel. Week later I called to set up service transfer, free NFL pack was part of movers pack. Guess what nope I didn't qualify...
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Anonymous
Anonymous

We had to call two different times over the past two years to get the NFL Taken off our package and were billed for it. They did reimburse the account but makes me wonder how ...

Anonymous
pacmom

They are deceptive on so many levels and people need to hold them accountable each time. With so many consumers, I imagine overbilling, deceptive bait and switch pricing, can...

1.3
Product
Directv Service Transfer
#745975
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