A payment somehow was made on the wrong account, and its 2 months later. they still have not posted this on the correct account.
Its my money, how is this not resolved!???
Then after I moved, they had the nerve to offer me free upgrades and CHARGE it to my account.
I spoke with at least 2 people and they ensured there would be no fees. But there are 3 separate fees from my move. A free" move!!???!!!
I have spent countless hours on the phone with *** who inadequate at their jobs. What don't you get about transferring a payment to the correct account?
They have their last opportunity to make this right.
Then they will hear from my lower, and they will assumer the cost when I am finished.
Product or Service Mentioned: Directv Account.
Monetary Loss: $300.