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This is the third time we have tried Direct. It has been a long time and the sales speech and price was very attractive.

Within 30 days, we knew we had made a mistake. Everytime there was just moisture in the air, connection was lost. Might be 2 minutes, might be 20 or more. No one explained that point, until the installation guys were here for the second time.

We explained that my husband was legally blind, but they still provided us with extremely small remotes. They eventually brought larger ones, even though we had been told no. Lots of channels?? Oh yeah.....about 10 or 15 of the same channels!

Promised lots of channels--just not much variety.

Picture was good....when you had one! Dont talk to me about breaking a contract...you never followed through to start with.

Sally Gaskamp

Reason of review: Not as described/ advertised.

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