Charged me for Encore and Sunday Ticket and I didn't even order it. Been a customer for 14 years and when I refused to pay it, $58, they cut off my Directv.
Talked to some ***, Viancco, employee #100629129! Been paying $118 a month forever and they cut my service off over $58 and would not talk to me about changing my subscription until I paid the $58.
Also explained to this *** my motel acct is over $800 a month and I would be cancelling it too, but still would not do anything about the $58 overcharge for something I didn't even order!
Did I mention all this over $58 F*^@king dollars!
Incompetent is all I can say! Just the past 3 years my accts totaled over $30,000 in payments. How *** can Directv be?
Some *** who I could barely understand cost them over $150,000 the next 5 years, minimum!!!!
Reason of review: Incompentant employees.
Preferred solution: Let the company propose a solution.
Directv Pros: Service until this.
Directv Cons: Idiots in cusromer service that i could barely understand.