Fayetteville, Arkansas
Not resolved
1 comment

When cable provider went into the attic to hook up service to guestrooms, he found out that the cables were not only cut but that they had fallen into the wall requiring me to get a second company to come out and do a wall fish. Direct TV has no right to cut cables in a home when installing its service.

This action is to make the home only able to carry satellite TV and to discourage a homeowner from going back to cable.

It is unprofessional and unethical. I cannot believe that a reputable company would allow its workers to cut wires that are original to the home and belong to the homeowner.

Product or Service Mentioned: Directv Tv Service.

Monetary Loss: $150.

  • United Kingdom
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Judging from the millions of complaints, would you say DTV is a reputable company?