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Directv in Crescent City, California - Loss of channels

1.0
Details
They have failed to come to terms with CBS and affiliates, so the channels are blank. We continue to pay for these channels
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Review
#1607592 Review #1607592 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Price reduction

Directv in Tracy, California - Channel 13

2.0
Details
No channel 13 or 31 for almost a week. Unacceptable!!! What are we paying all this money for? When will this issue be resolved? I want a refund and a response!!!
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Review
#1600426 Review #1600426 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Directv in Dana Point, California - Terrible!

1.0
Details
TV service has been a total disaster since AT &T has taken over Direct-TV! This is what I have experienced: Unexpected disruptions of network channels for weeks at a time; enormous increases in billing amounts for no reason; not allowed to speak to anyone in America who speaks articulate English when calling about billings; waiting time has been 41 minutes.
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Review
#1613539 Review #1613539 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Problems with payment
1.0
Details
I don't know what your problem is but put CBS station back on.
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2 comments
GloomyJavanRhinoceros
#1728320

tell Nexstar they are rich enough put cbs channels on direct tv time to stop with the crap and do the right by people that can afford to pay more for it

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Review
#1596841 Review #1596841 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Bad quality
1.5
Details
7/1/19. We lost the channel 8 . There should not be any tvpromise because it was a broken promise not on our side but on theirs!!!! There always seems to be something wrong or not working so we should not be responsible for the problems of others. They created the...
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2 comments
Anonymous
#1713388

It costs direct tv to air those channels. Many people forget that.

Those channels are not free to direct tv. If you’re that concerned about your local stations buy an antenna.

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Review
#1580298 Review #1580298 is a subjective opinion of poster.
Service
Directv Tv Package
Pros
  • News
Cons
  • No new movies except you have to pay for everything
Reason of review
apathetic attitude and no notice of these changes ahead of time
Preferred solution
Price reduction
1.9
Details
I am very unhappy with the fact that directv no longer provides CBS channel Angry s . I am a big football fan and watch the NFL games on CBS. If Directv will give me "NFL Sunday Ticket" for free this year, I will keep them as a provider. Otherwise I will be changing...
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2 comments
Anonymous
#1729300

If you d not bring CBS back, I will be going tp another provider. in September.

We watch a lot of shows on CB in the fall. This situation between you and CBS is ridiculous.

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Review
#1616117 Review #1616117 is a subjective opinion of poster.
Service
Directv Nfl Sunday Ticket Tv Package
Reason of review
Access/ activation issues
Loss
$500
Preferred solution
Offer me "NFL Sunday Ticket" at no cost this year.

DirecTV accounting incompetence

1.0
Details
My wife and I made a payment several months ago, even got a confirmation number, and DirecTV lost it, and essentially accused us of lying about it. Even when we sent them proof (our bank statement showing the payment), they could not find it, and again essentially said we were lying. Then, miracle of miracles, it was located, and then lost again, and despite our sending them the proof again, they were unable to find it, and again they indicated they thought we were lying. We have spent countless hours on the phone with them, and can not resolve the issue. Next step: file in small claims court and switch to Dish.
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Review
#1622882 Review #1622882 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Problems with payment
Loss
$235
Preferred solution
Let the company propose a solution

Directv in Aguanga, California - Loosing Channel 2&9

1.0
Details
Why did I loose channel 2&9. I am paying well over $200. And some of my programs are on those channels. I am ready to quit soon unless this is settled soon.
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Review
#1599310 Review #1599310 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Deliver product or service ordered
Tags
  • Ripped off by DTV
1.0
Details
Directv - Sales Representative Lied Regarding Sales Offer
Directv - Sales Representative Lied Regarding Sales Offer
Directv - Sales Representative Lied Regarding Sales Offer
On 9-14-17, I was approached by a Direct TV sales representative, offering promotional sales for service. Since I had Uverse service and was looking to lower the cost of my current service and was told Uverse would no longer be offered within the next two years, I...
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4 comments
Anonymous
#1689163

Never sign up at Walmart target sams or Costco they are the worst

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Review
#1104395 Review #1104395 is a subjective opinion of poster.
Service
Directv Tv Service Installation
Reason of review
Poor customer service

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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#1639196 Review #1639196 is a subjective opinion of poster.
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Reason of review
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