State: California City: Los Angeles Clear all filters (191 of 12949 reviews match)
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Directv in Los Angeles, California - NBC/prices

I've been a directv subcriber for 4years now, its ridiculous you guys have to jack the prices almost 30.00 why? Ur not giving us anymore channels *** just don't make any since...oh well back to cox i go.
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Review
#1665554 Review #1665554 is a subjective opinion of poster.

Directv in Los Angeles, California - Need to be put out of business always lying n cheating custom out of money

Im so damn tired of directv say bill is one thing n then another amount taking our money they lie to custom claim to give u credit n never see it make u pay for sports channel u don't ask for never have promotes for us just lie I hate this company I stop telling people about how great a company they was I would not tell Martin luther king jr about them n he is resting peace they need to be sue for all the lies n money they have beating custom out of over the years business burea needs to check in this company
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Review
#1583118 Review #1583118 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Pricing issue
Loss
$5000
Preferred solution
Price reduction

Directv in Los Angeles, California - No technical support available

1.0
Details
Out of Direct TV service 11days have appointment scheduled twice no call no show for appointment. Have scheduled for this Wednesday call to confirm I’m not scheduled for appointment on Wednesday
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Review
#1469147 Review #1469147 is a subjective opinion of poster.
Service
Directv Technical Support
Reason of review
Poor customer service
2.3
Details
Directv “Bait&Switch”
When trying to convince me to come back to DIRECTV, the guy promised me a $300. VISA card. I thought it would help to soothe the stress of the many things that would be problematic with the installation, service, etc. I agreed, and the VISA card arrived last week. When...
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3 comments
Anonymous
#1658247

Have you all noticed that your bill just keeps skyrocketing? I'm assuming that we're all getting these big raises on our bill.

I am. My son keeps telling me I'm crazy not to just drop DirecTV and go with Dish.

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Review
#1423730 Review #1423730 is a subjective opinion of poster.
Service
Directv Deal
Reason of review
Not as described/ advertised

Directv in Los Angeles, California - Service SUCKS

1.0
Details
Servers go out every 2 days. Keep calling but no one comes out to fix the issues. They sure can charge but can't fix their equipment or service.
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Review
#1413370 Review #1413370 is a subjective opinion of poster.
Product
Directv Receiver
Reason of review
Bad quality

Short Review on November 03, 2016

The like someone that would speak English and not from the Philippines need someone that we can understand as well as they can understand us
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Review
#948661 Review #948661 is a subjective opinion of poster.
Reason of review
Poor customer service

Directv Customer Care Review

Worst customer service I experience for a second I thought maybe I had dialed the wrong number too unprofessional . What happened ?? Use to be the number 1 cable company thinking of switching
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Review
#948424 Review #948424 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service

Directv - Installation Review from Los Angeles, California

1.0
Details
Dropped the ball twice on coming to install. We wasted our entire weekend. We were told the installation would come on Saturday between 8-12 and they didn't show up by 2 and then they cancelled and said they would come on Sunday between 8 am to 8:30 am. It's 9:30 and they didn't show up again and we call and they're saying someone will come between 12-4 pm. So frustrated that we are paying this company that is very unprofessional. I would cancel the order and get time Warner cable but don't want to deal with this with another company too.
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Review
#937598 Review #937598 is a subjective opinion of poster.
Service
Directv Installation
Reason of review
Poor customer service

Directv Customer Care Review

DIRECT TV HAS THE WORSE CUSTOMER SERVICE!!!!! ONLY THING GOOD IS FOOTBALL PACKAGE AND THAT'S THE ONLY REASON WHY PPL SIGN UP FOR DIRECT TV.
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Review
#934277 Review #934277 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Directv in Los Angeles, California - Cancellation charges without completing the installation of the entire package

1.0
Details
I am sure there are attorneys out there that can take a class action law suit against the ATT/DirectTV for the similar thing has happened to me as so many other costumers. I signed up for a bundle package with ATT back in July of this year. ATT never showed up to instal its end of the contract (internet and phone) and claimed no one was at home. I called and asked the partial installed service package with Direct TV that was installed only two days earlier to be cancelled due to failure of completion of the package installation. Since then I have called numerous time and spent hours and hours on the phone and despite of promises that they would take care of the charges, but I have not gotten anywhere. were maid They are asking for $418.92 for cancellation fee and took the money from my credit card on file. I am in the middle of disputing the charges and not sure where will it go. When I signed the contract it was ATT that I dealt with and now they are telling me it is my problem with Direct TV. It is a great example of extortion without running a gang organization.
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Review
#932578 Review #932578 is a subjective opinion of poster.
Service
Directv Installation
Cons
  • Worst consumer experience ever
Reason of review
Order processing issue
Tags
  • Cancellation Fee Charges