a 74.95 charge on my monthly bill just appeared. It was for a boxing match. I was at work at the time and could not have possible ordered this pay per view.
called customer service and was told that there was nothing that they could do. They basically called me a liar,That someone at my home ordered this.
after round and round with this rep i demanded that i speak to their supervisor.
After being put on hole yet again. The same rep returned and told me that since we were such a good customer that they would credit us the $74.95.
never did they admit that if was their mistake.
As soon as my contract is up im gone.
Product or Service Mentioned: Directv Pay Per View Tv Service.
Reason of review: Problems with payment.