Mesa, Arizona
Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Direct TV really sucks, The representative lied to me from the start, told me that as long as I paid my bill on time each month I would receive the promotional price which turned out to be not true and that is the only reason I signed up. Now I am stuck with a 2 year contract.

On top of that you have the worst tv service in the world along with the worst customer service, everyone I tried to talk to has an accent which makes it hard to understand what they are saying.

I would just like to get out of the two year agreement and let you take it all back. At this point I wouldn't recommend any part of Direct TV to anyone.

Product or Service Mentioned: Directv Tv Service.

Reason of review: Poor customer service.

Directv Cons: I have had it for one week and i hate it, Almost every aspect.

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