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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
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Directv - Refund scam

Same problem here. Directv passes you from person to person along with long holds to be told the same "script" over and over again. The prepaid debit card is not a proper refund. There are fees associated with it's use and too many restrictions. That's also assuming the card will work for purchases as it should. The only alternative is to have the card company gather a bunch of personal info and bank account info to transfer the funds to your bank. I never agreed to a third party "refund" nor should they expect you to pay ANY fees on your own money. Ridiculous and even more so shameful!
Company wrote 0 private or public responses to the review from Dec 13.
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
#1423021
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I called to just get a tech to come. First I was told it would cost 200 dollars finally got the person to understand ( non English speaking) that I had the protection plan. Then was told it would be discounted charge. I asked for a supervisor which agreed it was free...
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Company wrote 0 private or public responses to the review from Dec 12.
2.9
#1422300
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I disconnected my service from Directv and they proceeded to bill me for 10 days after service was disconnected. They then issued a refund to the third party phone company that I was bundled with instead of sending it directly to me, with who I had a contract with. I...
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Company wrote 0 private or public responses to the review from Dec 12.
1.0
I didn't like
  • Anything about customer service
#1421659
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Directv - Reciever does not work right in ANY weather

771 error CONSTANTLY. I live in a pasture!!! No obstructions.
Company wrote 0 public responses to the review from Dec 11.
#1421268
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Just had two techs out to the house for pixelization, freeze frame, and disconnect and they didn't even bother to look at the equipment as they said and agreed it was the problem of Direct TV's software which they said they've been working on yet the problem has been...
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Company wrote 0 private or public responses to the review from Dec 11.
1.3
#1420915
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For the month of November I was charged $57.33 in auto pay. This was not our usual bill but thought there was a reason so did not call. This month I get a bill for 221,57. I called and was told it was a mistake on your end and so we made arrangements to pay it this...
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Company wrote 0 private or public responses to the review from Dec 11.
h.kitchener
h.kitchener

Whichever company you end up with, do one thing: never, ever sign up for auto withdrawal. Always have them send a paper invoice which you then pay via a check. Companies love ...

1.0
I liked
  • Read complaint
I didn't like
  • Again
#1420887
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Come on DirecTV in KSL this is getting ridiculous not having KSL on DirecTV and no I don't want to unhook all of my cable and satellite and go to a regular antenna. I shouldn't have to. Sure is funny

I was duped by the representative for DirecTV and talked into signing up with DirecTV not telling me that KSL was no longer included. Still waiting for the greedies to come to an agreement but I'm getting tired of it probably go back to Dish, Direct TV sucks
Company wrote 0 public responses to the review from Dec 10.
#1420001
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Description:I have called DirecTV several times to have my service repaired so that it works properly. Fact of the matter is I have had 4 service calls in a month's time period the 1st 3 times the service men said they got up and fixed my satellite and/or checked my...
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Company wrote 0 private or public responses to the review from Dec 10.
1.0
#1419986
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I stopped all services with this company on 9/5/18 I they went ahead and billed my bundled account with CenturyLink for $97.21. After many many e-mails and phone calls they finally acknowledged their billing error and sent me email's stating I would be receiving a...
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Company wrote 0 private or public responses to the review from Dec 09.
1.0
I liked
  • Cheated
#1419348
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I had an appt for install 12/09/18 wait time 8am to 12 no tech showed. I call customer service speak with Kay told that noone was home I let her know I have been waiting & never left my house let her know I have 2 ring cameras on my home & nobody has been here she then...
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Company wrote 0 public responses to the review from Dec 09.
1.0
#1419232
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