DIRECTV
Reviews and Complaints

Went to turn on TV this morning cause want to watch news& programs I like. At first there was nothing & now its stuck on Channel 2.

Just recently got out of hospital & re-hab, this is only communication I have until PT comes . The TV is a way of me connecting to outside world, Im 80 years old , I read devotions & talk on my phone , really have been with the service-whats WRONG

Your representative told me this morning that the bill was not paid five minutes ago. Y'all told me the bill was paid; I don't know who to believe.

Lower my bill Im on a set income and this is not what I was told when I started with Direct Tv. Dont appreciate being lied to.

Will not recommend direct tv to anyone I just feel bad that people can treat others like this. This is not how I treat people

Remote stopped working; also had to cancel HBO Max. Everything is fine now, and thanks for your service. Thank you.

My name is Lorraine Laplante.

774-813-****.

I am confused; I don't know if I am enrolled for services.

If so, please cancel. My address is 483 Black Plain Rd, North Smithfield, Rhode Island 02896.

You all keep giving me the runaround when I wont speak to a human being in the same human being why you got

everything was good and professional representative was polite and pleasant and patient I'm very glad i chose Direct for my home thank you all

Picture goes in and out, stating we're having difficulty playing this content. Then it says no internet connection. The picture comes in, then freezes.

I received an email saying that I now have Peacock premium added to my account and I have questions regarding that cost

The a I assistant was not helpful.And ultimately abandoned the call. This minimum number of character requirement continues to waste my time.

My account was closed because I had two disputed charges on it, so I couldn't pay my bill until Monday! He got that set up for me! He was awesome and very helpful!

I didnt resolve my issue. Received Direct TV devices, which I did not order .

Only. AI asking my phone and zip code and repeating again same information but not giving life agent to speak .

Can't get customer service even though I have called and called several times. It keeps saying call failed, please retry.

My bill from Directv is too hight any body there can help me to lower my bill from direct thank you so much

Horrible service providers people talk over you asking the same question over and over as if they can't hear you and you can pretty much hear the party going on in the background. Horrible customer service