It's worse if that's possible after ATT bought them out. I'd rather have a root canal than have to call them.
Being an American I think we should be able to speak to someone without having a language barrier.
I had to call on two issues. The amount shown online when you go to pay your bill never matches up with what you supposedly owe. But oh wait you are charged for the difference on next months bill. Try explaining that to someone that could care less.
Second issue is the new format.
Print is too small but do they care? Apparently not.
Ready to ditch it after being a customer since 2001.
Review about: Directv Customer Care.
Reason of review: Poor customer service.