Directv Contact Information

Toll-Free Number:

  • (800) 531-5000

Commercial Accounts:

  • (888) 200-4388 Bar/restaurant, private office, business viewing customers
  • (888) 388-2505 Hotel, dorm, hospital customers

Customer Service:

  • (800) 531-5000

DIRECTV for Business:

  • (888) 303-9117

Order DIRECTV:

  • (855) 838-4388
  • (888) 777-2454

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Currently you can call only US numbers.

Other Info:


Social Networks:

Summary of Directv Customer Service Calls

23 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
05:43 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Directv to Ask about:

Activation/ Cancellation:

  • “To cancell my account”

Staff:

  • “Part of my service is off, and I made payment arrangements”
  • “My service is interrupted, don't know why”

Payments and Charges:

  • “Billing”

Other:

  • “I would like to see cartoons from the 70s 80s and 90s these new cartoons are stupid and bad influence for children”
  • “New interface”

Directv Rating Stats

1.8 out of 5 stars
based on 4386 reviews
See all 12110 reviews reviews

Rating stats

  1. 2239 reviews
  2. 1246 reviews
  3. 668 reviews
  4. 165 reviews
  5. 68 reviews

About Directv

Top 5 Directv Products

Tv Guide, Account, Installation, Receiver, Commercial

Top 5 Likes about Directv

Picture was good, Having tv when it does work, Service installer was courteous, Great choice of channels, Good programming

Top 5 Dislikes about Directv

Poor customer service, Billing practices, Service does not perform as promised, No interest in resolving a complaint, Predatory practices

Summary

DIRECTV is a direct broadcast satellite service provider. The company was founded in December 1985. Its headquarters is based in El Segundo, California, United States. DIRECTV is a subsidiary of AT&T. It provides the following services: direct broadcast satellite television, pay-per-view, Internet television, and pay television. The company serves clients from the United States, Latin America, and the Caribbean. Subscription is required. Subscribers get access to a broad range of television channels. They include the following: Univision, ION Television, The CW, CBS, NBC, and many more. DIRECTV got a J. D. Power award for residential cable and satellite TV customer satisfaction in 2007.

Directv reviews and complaints

Directv is ranked 173 out of 1859 in Telecommunications category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPal

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Directv Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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