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Summary of Directv Customer Service Calls

22 TOTAL CALLS
82% SUCCESSFUL CONNECTIONS
05:59 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Directv to Ask about:

Staff:

  • “Part of my service is off, and I made payment arrangements”
  • “My service is interrupted, don't know why”

Payments and Charges:

  • “Billing”

Activation/ Cancellation:

  • “To cancell my account”

Other:

  • “I would like to see cartoons from the 70s 80s and 90s these new cartoons are stupid and bad influence for children”
  • “New interface”

Directv Rating Stats

1.8 out of 5 stars
based on 4331 reviews
See all 11990 reviews

Rating stats

  1. 2211 reviews
  2. 1229 reviews
  3. 659 reviews
  4. 164 reviews
  5. 68 reviews

About Directv

Top 5 Directv Products

Tv Guide, Account, Installation, Receiver, Commercial

Top 5 Likes about Directv

Picture quality, Having tv when it does work, Installers were nice, Multiple channels, Programation

Top 5 Dislikes about Directv

Customer services, Evasive billing practices, Not delivering as promised, No interest in resolving a complaint, Deceptive practices

Summary

DIRECTV is a direct broadcast satellite service provider. The company was founded in December 1985. Its headquarters is based in El Segundo, California, United States. DIRECTV is a subsidiary of AT&T. It provides the following services: direct broadcast satellite television, pay-per-view, Internet television, and pay television. The company serves clients from the United States, Latin America, and the Caribbean. Subscription is required. Subscribers get access to a broad range of television channels. They include the following: Univision, ION Television, The CW, CBS, NBC, and many more. DIRECTV got a J. D. Power award for residential cable and satellite TV customer satisfaction in 2007.

Directv reviews and complaints

Directv is ranked 171 out of 1843 in Telecommunications category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPal

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Directv Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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