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Contact DIRECTV Customer Service

DIRECTV Phone Numbers and Emails

Toll-Free Number:

  • (800) 531-5000
Call customer service
Send Message

Customer Service:

  • (844) 779-0685
    DIRECTV/AT and T Fiber
  • (877) 933-3452
    Moving
  • (877) 265-3514
  • (855) 945-1740
  • (855) 411-0103

Accessibility:

  • (888) 673-1281

Business Customer Service:

  • (877) 370-3174
    For Current Customers
  • (855) 717-4586
    For New Customers

Discounts/ Rewards/ Cashback:

  • (866) 212-9768
    Reward Center

Legal:

  • (866) 385-3193
    CCPA Inquiries
  • (800) 597-8244
    Privacy Inquiries

DIRECTV Emails:

Accessibility
Business Customer Service
Customer Service
Ethics and Integrity Team, Tech Protect
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
Media
dtvnowsupport@list.att.com
App
Is this your business?

DIRECTV Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • DIRECTV Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email

  • The best phone number to call DIRECTV is 8005315000. 92% of consumers used this number to address their issues and concerns. Meanwhile, 82% of users reported contacting a real person successfully by dialing the phone number 8447790685.

  • The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as DIRECTV may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.

View full overview ›

How to Contact DirecTV Customer Service?

Most Popular Number:

(800) 531-5000
Total calls: 14 653 Issues resolved: 868 Last call: Dec 9, 2025

The DirecTV customer service phone number is 1-800-531-5000, and they offer 24/7 support for their customers. If you need to call DirecTV customer service, this is the phone number to use. It is also the main contact number for DirecTV and can be used for billing inquiries, technical support, or any other questions you may have about your service.
DirecTV customer service number 24/7 is available for technical support in Spanish only. Don't worry, you can get help with similar issues by using an online help center. This makes it easy for you to learn the useful details you need.

Yes, DirecTV does have a live chat feature that customers can use to contact their customer support or technical support team. To access the DirecTV chat follow the next steps:

  1. Visit the official DirecTV website.
  2. Click on Support. At the bottom of this page, locate the Contact Us section.
  3. In this section, you will see the option to start a live chat with a customer support representative.


The live chat option is a convenient way to get help with your DirecTV service without having to wait on hold on the phone. You can use it to ask questions about your account, troubleshoot technical issues, or get assistance with billing or payment inquiries.

There are plenty of ways to contact DirecTV and fix your issue. One of them is to get support from DirecTV customer service experts via email. Note that only issues related to accessibility, privacy inquiries, and investor inquiries can be resolved this way.
You can easily get DirecTV customer service details and other needed information by visiting the online help center.

DirecTV customer care is available 24 hours a day, 7 days a week, so you can contact their customer service team at any time with your inquiries or issues. Whether you need technical support, or billing assistance, or have questions about your service, a representative is always available to help you.
To reach DirecTV customer care, you can call their main customer service number at 1-800-531-5000. You can also access their live chat feature on their website, which is available around the clock.

PissedConsumer Club

Contact Information

DIRECTV Website:

DIRECTV Help Center:

Corporate Office Address:

DIRECTV, LLC
2260 E. Imperial Hwy
El Segundo, California 90245
United States

Other Info (opening hours):

Other Locations:

1 Rockerfeller Plaza,

New York, NY 10020


5454 Garton Rd.

Castle Rock, CO 80104


More contact details

DIRECTV Customer Service Reviews

1.5 / 5
Poor
See all 14.5K reviews
Kingston Vkq
Can’t. Too. Complicating. Fraudulent

Never have had DIRECTV or ever have a plied for it. The person totally represented himself with all these different fees that I would have every month as far as down to $70-$60 a month and they were coming to install a dish on Wednesday. this is total fraud.

Jody A Wym
No response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

???!!!please call me as nothing has been resolved and now it’s several days later and already a new month
As a result I have better not received an extra charge

Kaiah Trf
Terminate Service

Had to terminate service due to continuous rate increases, I'm resorting to regular local channels with an antenna..

Jeanmarie Xie
Bill Sanderson

i had to go through an hour & a half call to be able to use my TV and it was all unnecessary!!
the live person was very helpful but the TV is owned by Donna Davis and I am her roommate and it was a real pain to get turning the TV back on!!

How Good is DIRECTV's Customer Service?

Darby Pvh
Darby Pvh
Feels Satisfied | Oct 28, 2025

I was very satisfied. I was not calling to complain, but I had to discontinue our service since we were moving and downsizing costs. The rep was quite helpful and pleasant.

Read full quote
Arian Vyt
Arian Vyt
Feels Disappointed | Sep 10, 2025

Wait time made me a pissed customer

Read full quote
Durell Tfy
Durell Tfy
Feels Disappointed | Aug 12, 2025

Didn't get the problem resolved.

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Valencia Ana
Valencia Ana
Feels Satisfied | Aug 10, 2025

The technician resolved the situation with patience and courtesy and she had the knowledge to walk me through the process with simple instructions.

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Sully Jbv
Sully Jbv
Feels Disappointed | May 27, 2025

I had NO call from Directv!! Tonight is the same as last week at this hour, date!! I watched this episode of NCIS LAST WEEK!!! What am I paying for??????

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Melenie Vss
Melenie Vss
Feels Satisfied | May 19, 2025

The Technician I had to fight to get to come out was fabulous! He and he alone resolved my problems by downloading the proper software . No other person had any solution !His name is Josh and he is Gold!

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Summary of DIRECTV Customer Service Calls

16.3K TOTAL
CALLS
06:10 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DIRECTV?

Payments and Charges Question:

  • “Billing”
  • “Billing question”
  • “Pay my bills”

Product/ Service Question:

  • “Tv says AVR -S760H HDMI 4 no signal”
  • “No connection”
  • “I bought a new TV.And I cannot connect directv to it”

Staff Question:

  • “About service”
  • “Need to stop service”
  • “Stop service”

Request for Information Question:

  • “Talk to somebody about my. Credit. Card”
  • “Update credit card on file”
  • “Update payment methos”

Activation/ Cancellation Question:

  • “Canceling service”
  • “Cancel my subscription”
  • “Cancel direct tv service”

Account Question:

  • “I received an email saying that I now have Peacock premium added to my account and I have questions regarding that cost”
  • “Chandelier password”
  • “Pay on account”

Return/ Replace Question:

  • “Change service”
  • “Replace remote control device”
  • “Change the date on my promise to pay”

Shipping and Delivery Question:

  • “A new receiver was to have been sent to me on 20th I have not gotten it.”
  • “Why I can't get the nfl redzone on my directv”
  • “Never received my package”

Website/ Application Question:

  • “Reinstall equipment”
  • “Install”
  • “Unable to install receiver replacement”

Cards Question:

  • “Trying add a new card to new account just added new TV se”
  • “I haven’t received my Visa card”
  • “Gift card”

Refund Question:

  • “I haven’t received my refund yet between 2 -3 business days it’s been longer”
  • “Refund”
  • “Money will refunded in my account”

Employment Question:

  • “Take Auto pay off”

Other Question:

  • “My tv will not start”
  • “Need new remote”
  • “Satellite (775)”

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