Contact Information

Directv Phone Numbers

Toll-Free Number:

  • (800) 531-5000

Business Service Center:

  • (888) 200-4388

Customer Service:

  • (800) 531-5000

Directv For Business:

  • (888) 854-7751

Order Directv:

  • (855) 838-4388
  • (888) 777-2454
Write review

does not support this feature.

Currently you can call only US numbers.

Corporate Office Address:

DIRECTV
El Segundo, California
United States

Other Info:

Customer Service is available every day, 8 a.m. – 12 a.m. ET

Help in Social Networks:

Summary of Directv Customer Service Calls

103 TOTAL
CALLS
23% SUCCESSFUL
CONNECTIONS
05:32 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Directv to Ask about:

Payments and Charges Question:

  • “Pay bill”
  • “Bill” , Review # 1764317
  • “Billing”

Staff Question:

  • “Customer service”
  • “My service is interrupted, don't know why”
  • “Service tech”

Product/ Service Question:

  • “My direct tv is not working correctly”
  • “Receiver not working”
  • “Reconnect”

Activation/ Cancellation Question:

  • “To cancell my account”
  • “Cancel promo”

Request for Information Question:

  • “Ask question about if i have hbo free for the weekend can i watch hbo on demand to”
  • “How much does each box cost per month”

Account Question:

  • “Access to user name and password”
  • “Account”

Other Question:

  • “Satellite”
  • “Installation date needs changed” , Review # 1766884
  • “False debt sent to collections”

Directv Rating Stats

1.7 out of 5 stars
based on 4937 reviews
See all 13008 reviews

Rating trend

About

Top Directv Services

Tv Service, Customer Care, Tv Package

Top Directv Products

Tv Guide, Account, Receiver

Directv Pros and Cons

Pros: Picture quality, Having tv when it does work, Service installer was courteous, Wide range of programing, Nfl ticket

Cons: Poor customer service, Evasive billing practices, Broken promises and loyalty, Lack of ability to resolve problems, Deceptive practices

Summary

DIRECTV is a direct broadcast satellite service provider. The company was founded in December 1985. Its headquarters is based in El Segundo, California, United States. DIRECTV is a subsidiary of AT&T. It provides the following services: direct broadcast satellite television, pay-per-view, Internet television, and pay television. The company serves clients from the United States, Latin America, and the Caribbean. Subscription is required. Subscribers get access to a broad range of television channels. They include the following: Univision, ION Television, The CW, CBS, NBC, and many more. DIRECTV got a J. D. Power award for residential cable and satellite TV customer satisfaction in 2007.

Directv is ranked 220 out of 1908 in Telecommunications category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPal

Edit Description

Directv Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Directv to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Dish Network
Dish Network
2547 reviews
1.7
Compare
Comcast
Comcast
4060 reviews
1.6
Compare
Time Warner Cable
Time Warner Cable
1569 reviews
1.6
Compare


Report