Contact Information

Directv Phone Numbers

Toll-Free Number:

  • (800) 531-5000

Business Service Center:

  • (888) 200-4388

Customer Service:

  • (800) 531-5000

Directv For Business:

  • (888) 854-7751

Order Directv:

  • (855) 838-4388
  • (888) 777-2454
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Corporate Office Address:

El Segundo, California
United States

Other Info:

Customer Service is available every day, 8 a.m. – 12 a.m. ET

Help in Social Networks:

Summary of Directv Customer Service Calls

05:32 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Directv to Ask about:

Payments and Charges Question:

  • “Pay bill”
  • “Bill” , Review # 1764317
  • “Billing”

Staff Question:

  • “Customer service”
  • “My service is interrupted, don't know why”
  • “Service tech”

Product/ Service Question:

  • “My direct tv is not working correctly”
  • “Receiver not working”
  • “Reconnect”

Activation/ Cancellation Question:

  • “To cancell my account”
  • “Cancel promo”

Request for Information Question:

  • “Ask question about if i have hbo free for the weekend can i watch hbo on demand to”
  • “How much does each box cost per month”

Account Question:

  • “Access to user name and password”
  • “Account”

Other Question:

  • “Satellite”
  • “Installation date needs changed” , Review # 1766884
  • “False debt sent to collections”

Directv Rating Stats

1.7 out of 5 stars
based on 4937 reviews
See all 13008 reviews

Rating trend


Top Directv Services

Tv Service, Customer Care, Tv Package

Top Directv Products

Tv Guide, Account, Receiver

Directv Pros and Cons

Pros: Picture quality, Having tv when it does work, Service installer was courteous, Wide range of programing, Nfl ticket

Cons: Poor customer service, Evasive billing practices, Broken promises and loyalty, Lack of ability to resolve problems, Deceptive practices


DIRECTV is a direct broadcast satellite service provider. The company was founded in December 1985. Its headquarters is based in El Segundo, California, United States. DIRECTV is a subsidiary of AT&T. It provides the following services: direct broadcast satellite television, pay-per-view, Internet television, and pay television. The company serves clients from the United States, Latin America, and the Caribbean. Subscription is required. Subscribers get access to a broad range of television channels. They include the following: Univision, ION Television, The CW, CBS, NBC, and many more. DIRECTV got a J. D. Power award for residential cable and satellite TV customer satisfaction in 2007.

Directv is ranked 220 out of 1908 in Telecommunications category

Area Served


Payment Methods

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