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Summary of DIRECTV Customer Service Calls

19 TOTAL CALLS
79% SUCCESSFUL CONNECTIONS
06:09 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact DIRECTV to Ask about:

Staff:

  • “My service is interrupted, don't know why”

Cancellation:

  • “To cancell my account”

Other:

  • “New interface”

About DIRECTV

Top 5 DIRECTV Products

Tv Guide, Account, Installation, Receiver, Commercial

Top 5 Likes about DIRECTV

Picture quality, Having tv when it does work, Service installer was courteous, Great choice of channels, Programming

Top 5 Dislikes about DIRECTV

Customer service, Billing practices, Customer service and missed promises, Did not solve problems or offer alternative solutions, Deceitful

Summary

DIRECTV is a direct broadcast satellite service provider. The company was founded in December 1985. Its headquarters is based in El Segundo, California, United States. DIRECTV is a subsidiary of AT&T. It provides the following services: direct broadcast satellite television, pay-per-view, Internet television, and pay television. The company serves clients from the United States, Latin America, and the Caribbean. Subscription is required. Subscribers get access to a broad range of television channels. They include the following: Univision, ION Television, The CW, CBS, NBC, and many more. DIRECTV got a J. D. Power award for residential cable and satellite TV customer satisfaction in 2007.

DIRECTV reviews and complaints

DIRECTV is ranked 168 out of 1796 in Telecommunications category

Area Served

USA

Payment Methods

American ExpressVISAMasterCard

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DIRECTV Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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