Direct tv came into my home (90 minutes late), to repair a reception issue.Not only were they late, (we missed dinner), but the technician came in, practically running through the house, in order to determine the problem.
He ended up in a room in the basement, where the problem was unlikely. We heard a loud crash, and a few minutes later, the technician came upstairs with a release form for me to sign to say that it was all good. We went down to the basement, and our drop ceiling was on the floor. This "technician" was trying to get out of our home before we discovered the damage.
Additionally, the repair was never done. As it turns out the company was "Multiband", even though they pass themselves off as Direct tv. (which, I belive are the same) We filed a damage claim and they denied it. Go figure.
We are senior citizens, and I feel that we have been taken advantage of.
I understand that they (Direct t.V.) are being investigated by the FTC.
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Directv Tech Support
- Review category
You May Also Like
- "15 hrs ago i made a post in regards to direct tv making an Unaurthorized transaction on my account, i had No Contract, No ties, No links to direct tv,..."
- "Order the DVR service. The box installed was not a DVR. Called the 800 number provided and was greeted with a *** on the other end. Was told that..."
- "I was offered a bundled package with at & t internet But was told I owed money for past equipment $ 179.00. Which I paid then I found..."
- "I just bought a box of crackerjack at the ball game. I ended up leaving the game in the second inning because the crackerjack had broken/cracked my tooth. I ended..."
- "My programmable Honeywell thermostat blow up & caused smoke. I was out at work & came home and saw wall had some smoke on it. The house smelled very bad...."
- "My husband bought me 2 dozen flowers for my birthday. $131.00 total Day two these roses began to wilt and head south. I called the company and was told they..."
- "I must say I have seen some complicated scams before but this one ranks right up there. Do not do any work with this so called media group called Zillion..."
- "You are selling a product called syringe pens. In light of all of the heroin overdoses it is highly inappropriate. Its one thing for a doctor to use it as..."
- "What a rip! Ordered beautiful arrangement from what I thought was a “family owned business”. The arrangement was delivered on time. The service train crashes at this..."