Palatka, Florida
Featured on Facebook 100% full Not resolved

The "Tech" showed up at 8am and finally left at 7 pm with wires still all over the outside of my house as well as damage to the siding on my home.He left trash and cigerette butts everywhere and 1 of my tvs still dont work.Horrible Service.The inside of my home still is a mess of random wires as well as the electrical outlets he took off are still off.Her left a few tools inside myself with his mess.If anyone takes 11 hours to do a 2 ,3 hour job you know the are screwing up.I am totally unhappy with directtv and think they need to train their people alot better and each them all manners.

Review about: Directv Cable Tv Service.

I liked: Nothing so far.

I didn't like: Horrible customer service, Damage to home.

Review #885502 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Product or Service Quality
Coverage Area
Diversity of Products or Services
Billing Practices
PRODUCT OR SERVICE Directv Technical Support
Reason of Review / Monetary Loss Poor customer service / $300
Preferred solution Let the company propose a solution

Had an Experience with Directv?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Sanford, Maine, United States #1191257

Wow.That is awful.

Direct tv contracts out all their wiring work. Obviously, they didn't do their due diligence when selecting that contractor. Take it up with consumer affairs and the BBB.

They will make it right.Squeaky wheel always gets the grease.


Why did it take so long?How many stories is your house?

Where are your tvs in relation to the lines needing run?

Were the lines new or were there existing lines already ran?Anytime wiring needs to go through siding there is going to be a hole.

You May Also Like

Directv - Criminals! Directv "Direct TV is nothing short of thieves. I foolishly signed up for this garbage service. I canceled within a month because the used junk equipment they provided me fell apart...." Read more DirecTV does not care about the customer, period. Will never do business again. Directv "For the record I am professional whom runs a business that starts and finishes with customer service. Additionally, I usually let experiences in my personal life that pertain to poor..." Read more Directv - XTRA package says it includes 4K content but does not Directv "I have spent 3 hrs on 3 calls with CS to find that to get 4K content you must spend a minimum of $80 for equipment (discount and use RVU)..." Read more Directv Customer Care Review Directv "I can't believe AT&T / DirecTV is still in business. Today's debacle is too complicated to describe. I have been in contact with the customer service people three times today..." Read more Red Roof Inn Room Elyria Ohio Review Red Roof Inn "I walked into the bathroom that was too small to use and close the door. I went to pull the door away from the tub/shower,and the bottom of the door..." Read more Ups - Maternity Clothes Review Ups "I did receive my package on scheduled deivery date BUT i really should have had it much sooner than that. I live in Central Texas and have dealt with packages..." Read more Vitalchek - DO NOT USE THIS COMPANY!!!! Vitalchek "I needed a certified copy of our Marriage Certificate quickly for proof of my husband's eligibility for benefits on my employer's plan. I began searching online for the best way..." Read more Replacement top did not fit - Autoberry will not make good its claims. Autoberry "I purchased a replacement top for my BMW Z4 2006. Top was manufactured by Germanex in Northridge, CA and not by vendor implied in advertisement. Top was very difficult to..." Read more