Directv - Damage to home/unfinished work

1545 of 7594 Directv reviews

The "Tech" showed up at 8am and finally left at 7 pm with wires still all over the outside of my house as well as damage to the siding on my home.He left trash and cigerette butts everywhere and 1 of my tvs still dont work.Horrible Service.The inside of my home still is a mess of random wires as well as the electrical outlets he took off are still off.Her left a few tools inside myself with his mess.If anyone takes 11 hours to do a 2 ,3 hour job you know the are screwing up.I am totally unhappy with directtv and think they need to train their people alot better and each them all manners.

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  • What I liked
    • Nothing so far
  • What I disliked
    • Horrible customer service
    • Damage to home

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Directv Cable Tv Service
Review category
review #885502

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1545 of 7594 Directv reviews

Jul 28, 2016 #1191257 Sanford, Maine, United States

Wow. That is awful. Direct tv contracts out all their wiring work. Obviously, they didn't do their due diligence when selecting that contractor. Take it up with consumer affairs and the BBB. They will make it right. Squeaky wheel always gets the grease.

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Jul 28, 2016 #1191254 Naples, Florida, United States

Why did it take so long? How many stories is your house? Where are your tvs in relation to the lines needing run? Were the lines new or were there existing lines already ran? Anytime wiring needs to go through siding there is going to be a hole.

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