Received a couple of offers from Direct TV promising $29 programming for a year as well as a $200 redeem reward in the form of a Visa card. Signed up, had the system installed, and followed directions to redeem my Visa $200 reward.
Was told that I was ineligible. Was stuck on the phone for 15 minutes, hung up on, and had to call them back. I was then stuck on the phone for another 10-15 minutes and ultimately told that the the $29 programming was actually part of the $200 redeemable reward and the $200 was factored in for me to have $29 programming! There was never a Visa card worth $200 going out.
It was all deception and pretty shameful. I plan on filing complaints to the FTC and BBB.
This was very slimey on their part.
Reason of review: Not as described/ advertised.
Monetary Loss: $200.
Preferred solution: Deliver product or service ordered.
Directv Cons: Deception.