Directv - Deceptive Billing Practices and Bait and Switch
We got Direct TV last year, they did not tell us it was for 2 years, I never signed anything, they did not tell us we would not get network channels, let alone local.They continually messed up the billing, finally in Sept 5 months later we cancelled, I went through a myriad of problems to cancel without a penalty, finally searched through website and found a person, they waived the cancellation fee.
Now 9 months later we suddenly get a bill for movies we supposedly watched 11 and 13 months ago. Now again i'm being given the run around and customer Service (that is a joke) refuses to give me a phone number for corporate headquarters.
I'm contacting the state Commonwealth Atty General's Office in Richmond, VA and filing a complaint.
Review about: Directv Tv Service.
Monetary Loss: $300.