Directv - Deceptive Information By DirectTV personnel
I had a a ending balance of 135.55 for the month of December and I was going to pay the ending balance on 12-28-2011 but a Directtv representative advised I could wait until 01-6-2012 (pay day) and pay and suspend my account on this day without penalties.But when I went to go pay my account they insisted I pay 270.00 before they would suspend my account !
Now they say OK we will suspend your account and you can pay the 135.55 but we will take you to collections for the rest !! This is garbage the representative I spoke to on 12-28 should have told my bill would at least double and it would be wiser to pay it on 12-28-11. I am going up the food chain and keep complaining.
Now on hold and no return phone calls.GREAT SERVICE NOT
Review about: Directv Account.