i am so upset. direct tv sent me to a credit collections agency for non payment of $90. I asked them what the bill was for and they said service in september/october of 2007 (bill was california). i said that's impossible as i moved to Penn in june of 07 and did not move back to califnoria until february of 08. i was with comcast in penn the whole time. they said i still owed the bill. that's rediculous.
my daughter first called them thinking it was monies owed for the equipment i still had. so she mailed the equipment back and they then mailed the box back to her (unopened) and said to return it in their box. they said they would send their shipping box in 3-5 days, they never sent it and that was June 2, 2007.
now i call direct tv because i am getting collection agency notices. direct tv said do not want the equipment back, i owened it now and said the bill was for not receiving the payment in 9/07. again, i told this rep that i did not use their equipment that i was using comcast. i was going to use direct tv when i left but they didn't accept direct tv in the apartment building i was leasing in penn. so it sat there in a box in the basement. i was going to return to california sometime the following year so just keep it.
i have been on line for an hour or more and see hundreds of complaints regarding unfair business practices of direct tv. i am going to set up my own direct tv consumer complaint site and get enough compaintants togeter to file a class action law suit. it's time direct tv pays for its outlandish business practices.
Monetary Loss: $90.