Customer Service S***S, They are robots and do not and will not go out of the scope of any "normal" issues. My bill is bundled with my phone company, everything fine on there end, direct TV shut off my bundle and is sending me a past do notice, I infomed them to not shut off my service because I pay my bill through my phone company and they will be getting the money shortly.
they will not work with me and said I need to pay them 2 months now or service will be disconnected on a certain date. ***.. it took me 5 months to get the darn bundle set up in the first place, going good for 4 monthes then shut off. Custoemr service is horrable.
so instead of paying my regular monthly bill of approx. $65 to my phone comany I now owe direct TV $145. Merry Christmas!!!
I might be going with dish, there cheeper anyway! ( and 2 DVR's)
Product or Service Mentioned: Directv Bundle.